Resource

How to Job Search in 2025: Quality over Quantity

Updated July 2025

Customer Success Resume Guide: How to write and format your resume to demonstrate your impact

Updated July 2025

How to find your Target Role in Customer Success

Updated July 2025

A Customer Success Skills Exercise: Problem Solving

Finding the root of your customer's problem

What's your customer success personality

A fun little quiz to end the year

How to answer the most important question in any Customer Success interview

Feel prepared and confident in your next interview

The Customer Success Jobs Reading List

4 essential reads for Customer Success Professionals

Use Your K-12 Education Experience at These 15 Remote EdTech companies

The skills you need to go from Customer Support to Customer Success

How to write a resume that gets you an interview (All About ATS Part 2)

Your resume may be the problem. But not in the way you think.

How Applicant Tracking Systems Work (All About ATS Part 1)

Applicant Tracking Systems: evil rejection robots or innocuous productivity tool?

4 Steps for a Perfect Week as a Customer Success Manager (CSM)

I developed a system to end CSM overwhelm

The Best Career in Tech is Customer Success

How to Break Into Tech as Customer Success Manager

Customer Success Glossary

Free Weekly Planner for CSMs