Your Customer Success career toolkit, built by a former Director of Customer Success.

Get the playbooks, templates, and tactical guides to help you land a better role, level up your skills, and earn more.

FAQ

Do I have to pay to subscribe?

Tuesday’s Job Drop is paid but Thursday’s Job Drop is free. Insider is perfect for anyone looking for a new job in the next 3 months, so they can get the most recent jobs in their inbox.

What does a Job Drop include?

Anywhere from 50-70 new jobs in Customer Success, posted that day, within 24 hours, or within the last 5 days. Jobs must be remote, have a posted salary, and meet other quality standards. Jobs are sorted by category and experience level. Most job seekers can find 5-10 perfect fit jobs to apply for every week.

What are Playbooks?

Playbooks are long form guides that outline the strategies and frameworks working for my 1:1 clients, but shared exclusively with Insiders. I am obsessed with researching and documenting what works right now to get a great job.

What other resources exist for Insiders?

Insiders get access to:

  • the Community — a new space for CS job seekers to connect and grow together.

  • The Playbooks — strategic guides that help you understand and navigate this job market to find your next great job.

  • Job Market Data — State of the Job Market reports, monthly reviews, salary reports and more.

  • The Resource Library — coming soon!

  • Discounts on services, events and more.