To find success in such a tight job market, I recommend a job search strategy that targets an industry you already know. This means that you can use your Customer Success expertise as well as specific industry knowledge to be a standout applicant. Hiring teams are looking for low-risk candidates that can hit the ground running.
This is why I created the Company Shortlist. I wanted CS job seekers to be able to find companies that fit. You can sort by industry, but also hiring location, remote policy, ATS, salary. And I’ll be updating this database throughout Q1 with more data points and more companies.
Today, I pulled a few companies across 3 industries that all hire CS roles remotely, and pay at or above the market median. It took me about 2 minutes total to find these 9 companies!
Fintech
If you’ve worked in payments, lending, banking or insurance, Fintech is a natural fit. You already have context about Fintech-specific issues, like compliance or fraud.
Customer Success roles in Fintech are generally on the high-end of the salary spectrum, but they will also expect high-performing candidates. You want to be able to demonstrate success driving and saving revenue.
Affirm
A Buy Now, Pay Later platform.
Affirm is a public company, headquartered in San Francisco, CA. They hire remotely in the US, Canada and Europe.
ATS: Greenhouse
Application Questions: none
Resumes: Required
Linkedin Profile: Optional
Cover Letters: Optional
Featured in 11 Job Drops across 5 categories: CSM, Senior, Break Into Tech, Canada and Europe.
I scored Affirm as Well-Paying, with above the median salaries with many data points.
Median Salary per Role:
CSM: $105k - $149k
Senior: $110k - $175k
Break Into Tech: $51k - $71k
Federato
An Al-powered underwriting platform for insurance companies.
Federato is a Series B company, headquartered in San Francisco, CA. They hire remotely in the US.
ATS: Greenhouse
Application Questions: some single-select
Resumes: Required
Linkedin Profile: Required
Cover Letter: Optional
Featured in 4 Job Drops across 2 categories: CSM and Senior.
I scored Federato as Top-Paying, with well-above the median salaries across some data points.
Median Salaries per Role:
CSM: $70k - $115k
Senior: $140k - $180k
One thing to watch: they used to include salaries in their job descriptions but their current listings do not include any salary information.
Ramp
A corporate card and spend management platform.
Ramp is a Series D company, headquartered in New York, NY. They hire remotely in the US.
ATS: Ashby
Application Questions: some Yes/No
Resumes: Required
Linkedin Profile: Required
Cover Letter: none
Featured in 13 Job Drops across 2 categories: Onboarding & Implementation and Break Into Tech.
I scored Ramp as Well-Paying, with above the median salaries with many data points.
Median Salaries per Role:
Onboarding & Implementation: $100k - $135k
Break Into Tech: $55k - $60k
HealthTech
HealthTech is the fastest growing Customer Success industry, but it also has something for every type of job seeker. If you wanted to work at a hyper-growth startup, or a heavily structured enterprise organization, you can find both in HealthTech. If you have a clinical, patient care background or a business background, you can find either.
HealthTech roles do tend to pay at market and sometimes below, especially if they’re trying to target care workers who are used to being underpaid. They do not necessarily expect a healthcare background, but a healthcare background at any level can be a strong advantage.
Included Health
A healthcare navigation and virtual care platform.
Included Health is a Series F company, headquartered in San Francisco, CA. They hire remotely in the US.
ATS: Greenhouse
Application Questions: some Yes/No
Resumes: Required
Linkedin Profile: Optional
Cover Letter: Optional
Featured in 6 Job Drops across 2 categories: CSM and Senior.
I scored Included Health at the Median, which means they pay right at the median for each role with several data points.
Median Salaries per Role:
CSM: $85k - $144k
Senior: $114k - $193k
SmarterDx
An AI platform that improves clinical documentation and revenue cycle for hospitals.
SmarterDx is a Private Equity-backed company, headquartered in San Francisco, CA. They hire remotely in the US.
ATS: Greenhouse
Application Questions: None
Resumes: Required
Linkedin Profile: Optional
Cover Letter: Optional
Featured in 11 Job Drops across 3 categories: CSM, Senior and Leadership.
I score them as Competitive, with slightly above the median salaries with several data points.
Median Salaries per Role:
CSM: $120k - $155k
Senior: $140k - $160k
Leadership: $160k - $180k
Headway
A platform that helps therapists accept insurance and grow their practices.
Headway is a Series D company, headquartered in New York, NY. They hire remotely in the US.
ATS: Greenhouse
Application Questions:
Resumes:
Linkedin Profile:
Cover Letter:
Featured in 3 Job Drops in the CSM category.
I score them as Competitive, with slightly above the median salaries with some data points.
Median Salaries per Role:
CSM: $112k - $132k
B2B
B2B is more broad than Fintech or HealthTech, but there is still value in narrowing your search to strictly B2B, or even a sub-industry of B2B. The way B2B companies buy, their expectations and how the CS org is structured to serve them is valuable context. The more you can emphasize you understand how to work with their customers, the better.
B2B tends to be a mixed bag when it comes to salaries, and it really comes down to how close the platform is to revenue, and/or whether or not it’s mission critical. The more important and revenue-producing the platform, the higher the price point and the higher the salaries.
Quicknode
A Blockchain infrastructure platform.
Quicknode is a Series B company, headquartered in Miami, FL. They hire remotely in the US.
ATS: Ashby
Application Questions: None
Resumes: Required
Linkedin Profile: Required
Cover Letter: None
Featured in 3 Job Drops in the Senior CSM category.
I scored Quicknode as Well-Paying, with above the median salaries with some data points.
Median Salaries per Role:
Senior: $144,000 - $172,000
Upwork
A freelance talent marketplace.
Upwork is a public company, headquartered in San Francisco, CA. The hire remotely in the US.
ATS: Greenhouse
Application Questions: None
Resumes: Optional
Linkedin Profile: Optional
Cover Letter: Optional
Featured in 4 Job Drops across 2 categories: CSM and Leadership.
I scored Upwork as Well-Paying, with above the median salaries with some data points.
Median Salaries per Role:
CSMs: $87k - $110k
Leadership: $143k - $200k
Dagster
A data orchestration platform for building and running data pipelines.
Dagster is a Series C company, headquartered in San Francisco, CA. They hire remotely in the US.
ATS: Greenhouse
Application Questions: Single Select
Resumes: Optional
Linkedin Profile: Optional
Cover Letter: Optional
Featured in 4 Job Drops in the CSM category.
I scored Dagster as Well-Paying, with above the median salaries with some of data points.
Median Salaries per Role:
CSMs: $120k - $160k
Your Turn
I wrote this article to give you a little taste of what the Shortlist could do for your job search. It’s my best attempt at sharing the strategy I use with my clients with all of you.
The Customer Success Company Shortlist is 150 companies, based all the jobs I’ve shared over the last 18 months. It’s sortable by industry, remote policy, salary tier, company size, hiring location, even ATS platform (so you can skip the Workday applications, IYKYK).
You can build a target list in minutes, find companies you may have never known about, and get real data on companies you wish you’d had.
The Customer Success Company Database
A curated, filterable database of 150 companies that consistently hire for Customer Success. Search by industry, remote policy, company size, and salary data to build a focused target list instead ...
I want you to find a job as quickly as you can in 2026, and that means being focused. Target companies that actually want to hire you!