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Experienced CSM

2-5 years as a Customer Success Manager in SaaS

Non-Tech Expertise

5-15 years in education, healthcare, real estate and more

Service to Success

1-10 years serving customers outside of tech

Support to Success

2-5 years working support at a SaaS company

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Super valuable session. I'm feeling so much better about this job search with clarity vs randomly applying to CS jobs.

Kyra Singh

Yashica

Customer Success Manager

Nicole, was phenomenal! She was very easy to talk to, gave me amazing tips on not only my resume but also my career trajectory. She was very knowledgeable and was very helpful on anything I needed to be successful in my job search. Would recommend her to anyone looking for help finding a new role!

Kyra Singh

Dean

Customer Success Manager

Reviews

I received an offer this week and I owe it to Nicole and her help. On top of her expertise, she’s a lovely person and really easy to talk to. She felt like a familiar coworker I’ve had in the past. Can’t recommend her services enough.

Kyra Singh

Maria

Onboarding Manager

I really appreciate Nicole's bi-weekly job posting and reached out to her for a clarity call. She was warm, empathetic, and enjoyable to talk to. I definitely recommend the low-cost investment if you are looking for a little clarity!

Kyra Singh

Anthony

Customer Success Manager

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