Experienced CSM
2-5 years as a Customer Success Manager in SaaS
Non-Tech Expertise
5-15 years in education, healthcare, real estate and more
Service to Success
1-10 years serving customers outside of tech
Support to Success
2-5 years working support at a SaaS company
The Database
Curated, interactive database of companies hiring CS roles
The 2026 Resume Guide
My most up-to-date free resource on CS resumes
Book a Call
Let’s talk about your job search and how I can help you.
The Playbooks
Strategic guides for landing a great job in Customer Success
Playbook
A clear strategy for posting on LinkedIn for your job search. Updated April 2026.
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Apr 1, 2026
Strategic Advisors regularly evaluate trust, power, and their own analytics skills. Updated March 2026.
Mar 2, 2026
A smart way to prepare for this trending application question. Updated February 2026.
Feb 25, 2026
Feel prepared and confident in your next interview. Updated February 2026.
Dec 5, 2024
