Playbooks: for Insiders Only | Customer Success Jobs

Playbook

How to get found on LinkedIn

A deep dive into how LinkedIn Recruiter and Hiring Assistant works, and what you need to do to get found

Nicole St. Germain

•

Jun 24, 2026

Playbook

How to ask good questions in an interview

Your cheat sheet to standing out with good interviewer questions

Nicole St. Germain

•

May 20, 2026

Playbook

The LinkedIn posting strategy that gets you hired

Stop treating LinkedIn like a social network and use it to demonstrate your strengths and expertise.

Nicole St. Germain

•

Apr 1, 2026

Playbook

From Relationship Manager to Strategic Advisor: how to give advice customers will listen to

Frameworks, tactics and skill-building activities to help you think more strategically and drive better customer results

Nicole St. Germain

•

Mar 2, 2026

Playbook

This application question is everywhere. How to answer it without wasting your time or sounding cliche.

A smart way to prepare for the trending application question: "what excites you about [company]?"

Nicole St. Germain

•

Feb 25, 2026

Playbook

How to nail the most important question in any interview.

A deceptively simple question, and a smart framework to answer it better than you ever have.

Nicole St. Germain

•

Dec 5, 2024

How to get found on LinkedIn

How to ask good questions in an interview

The LinkedIn posting strategy that gets you hired

From Relationship Manager to Strategic Advisor: how to give advice customers will listen to

This application question is everywhere. How to answer it without wasting your time or sounding cliche.

How to nail the most important question in any interview.

Access the Template Library

The newsletter for remote, high-paying Customer Success Jobs.

Resources

For Insiders

Products

Company

Account