Your story
How to tell your story.
Hiring managers are searching for people with your background to work in Customer Success. Your job is not to make yourself into a fake perfect fit, but to highlight the strengths you already have.
Start here: The Story Resume
The Story Resume is my signature method for Customer Success resumes. I hosted a live webinar going through the topic in August, and this is the best place to start to understand how to craft a resume that stands out among other candidates.
It’s free to watch, and the best place to. begin to understand how to prove your skills, rather than just listing keywords.










