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This isn't a template focused on how your resume looks, but how your resume reads to a recruiter and a hiring manager.

You've heard that your resume needs to focus on outcomes, not skills. it needs to show proof of what you have done and can do. This resume template is designed to help you do exactly that.

• Simple bullet prompts, formatted to help you tell the story of your wins

• A specific order of bullets, putting your most important achievements at the top

• How to write your highlights, a proven technique for capturing recruiters' attention, even if they're skimming

I'm Nicole, a former Director of Customer Success and a Customer Success hiring manager. In this template, I help guide you based on what I looked for, and my extensive research into the CS job market over the last 18 months.

I know resumes can be overwhelming, so I strive to simplify. If you want to make sure you are creating your resume in the format and using the language CS hiring teams expect, you need this resume.