Resources to Get you Hired

Templates, tools and more to help you get a great job in Customer Success.

Customer Success Salaries

UPDATED JUNE 2026. What to target, and what you can reasonably ask for, broken down by category and level.

Jun 18, 2026

•

1 min read

9 remote companies paying $120k+ in Customer Success

18 months of Job Drop data made useful for your job search!

Feb 4, 2026

•

8 min read

Are you overthinking your resume bullets?

How your best work stories can solve all your resume problems.

Jan 28, 2026

•

5 min read

How to Job Search in 2026: Quality over Quantity

Updated January 2026

Jul 17, 2025

•

8 min read

The 2026 Customer Success Resume Guide

Updated January 2026

Jul 17, 2025

•

8 min read

Customer Success Company Database

Customer Success Company Database

A curated, filterable database of 200 companies that consistently hire for Customer Success. Search by industry, remote policy, company size, and salary data to build a focused target list instead of endlessly scrolling job boards.

Customer Success Resume Templates

resume templates built specifically for your background and your desired customer success role.

Experienced CSM Resume Template

Experienced CSM Resume Template

$20.00

Customer Success Resume Template for Customer Success Managers with 2-5 years of experience as a CSM at a SaaS company.

Service to Success Resume Template

Service to Success Resume Template

$15.00

Customer Success Resume Template for anyone with 1-10 years in customer-facing roles outside of tech (retail, hospitality, restaurant, call center, etc).

Non-Tech Expertise Resume Template

Non-Tech Expertise Resume Template

$15.00

Customer Success Resume Template for anyone with 5-15 years of industry experience outside of tech (education, healthcare, real estate etc.).

Support to Success Resume Template

Support to Success Resume Template

$15.00

Customer Success Resume Template for anyone with 2-5 years working in Product, Customer, or Technical Support at a SaaS company.

Resume Template Library

Resume Template Library

$50.00 ~~$65.00~~

Get access to all Customer Success Jobs Resume Templates.

Resources for your job search + your day-to-day

Tools

Huntr

Track your job applications in one place, use AI to help you update and improve your resume.

Coming Soon

Buffer

If you’re using Linkedin Posts as part of your job search strategy, use this simple tool to batch schedule your posts.

WisprFlow

Wispr Flow

Best in class AI dictation app that allows you to turn your ideas into action, write faster, and better manage back to back calls.

Granola

AI notetaker that isn’t a bot on your meetings. Perfect for back to back days.
Get your first month free!

Books

Customer Success (book)

Customer Success

Nick Mehta, Dan Steinman, Lincoln Murphy
The definitive guide on the business model of Customer Success, from the founders of Gainsight.

The Customer Success Economy (book)

The Customer Success Economy

Nick Mehta, Allison Pickens
The followup to Customer Success, a fresh look at how to maximize the model as the market has changed.

The Customer Success Professional's Handbook

The Customer Success
Professional’s Handbook

Ashvin Vaidyanathan, Ruben Rabago
The how-to guide written for the Customer Success Manager.

Digital Customer Success (book)

Digital Customer Success

Nick Mehta, Kellie Capote
Understand the growing field of Digital/Scaled/Pooled Customer Success, where Success happens at scale.

The Strategic Customer Success Manager (book)

The Strategic Customer
Success Manager

Chad Horenfeldt
Published in 2025, a modern guide for building authority as a strategic advisor.

The Challenger Sale

The Challenger Sale

Matthew Dixon, Brent Adamson
Sometimes the best way to get where to need to with a customer is to challenge them. Improve your commercial skills with this book.

Challenger Customer

The Challenger Customer

Brent Adamson, Matthew Dixon,
Pat Spenner, Nick Toman
Navigating complex stakeholder influences and relationships using the Challenger Method.

The Trusted Advisor

The Trusted Advisor

David H. Maister, Charles H. Green,
Robert M. Galford
A guide to building trust and confidence with your customers.

Never Split the Difference

Never Split the Difference

Chris Voss, Tahl Raz
The definitive guide to negotiating from a former FBI hostage negotiator.

Onboarding Matters

Onboarding Matters

Donna Weber
A proven methodology for starting customer relationships proactively.

Crucial Conversations

Crucial Conversations

Joseph Grenny, Kerry Patterson, Ron McMillian, Al Switzler, Emily Gregory
A guide to high-stakes communication.

Radical Candor

Radical Candor

Kim Scott
How to give and receive feedback while maintaining a trusted relationship.

Some links above are affiliate links. If you decide to sign up I may earn a small commission at no extra cost to you.