CUSTOMER SUCCESS CAREER COACHING
Not sure about your next step in your Customer Success job search? I can help with that.
Book a Power Hour with a former Director of Customer Success and hiring manager.
CUSTOMER SUCCESS CAREER COACHING CALL
What's a Power Hour?
A Power Hour is a 60-minute 1:1 coaching call with me on whatever is holding up your Customer Success job search. Bring your resume, your LinkedIn and your biggest questions, and I'll help you get to what's next.
It's easy to think a big job search problem needs a big program. Usually it doesn't. One focused hour with someone who knows this market can map out exactly what's next.
What comes up in a Power Hour
โIs my resume good enough to get a CSM job right now?โ
โ An audit of your resume from a former hiring manager who studies the CS job market every day
โAm I communicating that I'm the right fit for the roles I want?โ
โ How to tell your story and position yourself for your target roles
โAfter a long search, my confidence is really shaken, and I need help putting myself out there.โ
โ An expert, outside perspective to help you reframe your achievements and see that you're a highly desirable candidate
โThis one interview question keeps tripping me up. What's the best way to answer it?โ
โ A framework and practice for answering your most pressing interview questions
โI know I'm supposed to reach out to hiring managers. How do I find the right person, and what do I say?โ
โ A strategy for targeting companies, finding the right people and reaching out with no fear
For anyone in a Customer Success job search, from breaking in to leadership.
Book a Power Hour ยท $99CUSTOMER SUCCESS COACHING REVIEWS
What people say after a Power Hour
CUSTOMER SUCCESS CAREER COACH
Someone who's done the job, and hired for it.
Nicole St. Germain
Resumes, LinkedIn, interviews + job search strategy
Founder of Customer Success Jobs. Former Director of Customer Success and hiring manager who built a CS team from zero. Before that, CSM at Outreach and early team at Kit.
1:1 CUSTOMER SUCCESS JOB COACHING
Job search coaching for senior CSMs and Customer Success leaders
Personalized resume writing, interview practice and job search strategy.
You're busy, and it's hard to see your own story from the inside. In custom work, I work on your resume directly, help you rebuild your confidence, and help you understand your story from scratch.
It's just me, and I only take one or two custom clients a month, so you get my dedicated attention. Whether you're currently working or between roles, we'll work around your schedule.
What you get
โ A resume you feel confident about
โ A LinkedIn that helps you get found by recruiters and makes people want to connect with you
โ Positioning and a job search strategy that put you on the path to the right roles for you
โ Interview strategy and practice, so you can tell the story that gets you hired
$1,200
Includes your resume and LinkedIn, plus three 1:1 interview coaching sessions. Currently available to U.S.-based job seekers.
Get startedCUSTOMER SUCCESS COACHING FAQ
Questions people ask
What if I don't know what I need help with?
That's what the Power Hour is for. Bring your situation and we'll find where to focus.
What should I send before my Power Hour?
Just your resume and LinkedIn.
Is one hour enough?
For most people, yes. If you need more, you'll leave knowing exactly what that looks like.
How is custom work different from a Power Hour?
A Power Hour gives you an expert perspective and clear next steps. In custom work, I work on your resume, LinkedIn and interview prep directly with you.
I'm currently working. Will custom work fit my schedule?
Yes. We'll schedule our sessions around your work hours.
What happens after I click Get started?
You'll answer a few quick questions so I can make sure it's a good fit. If it is, you'll get a link to book a call with me right away.
Should I book a Power Hour or get started with custom work?
If you're not sure, start with a Power Hour. If you're a senior CSM or CS leader and want me working on your materials directly, choose custom work.
Not ready for 1:1 coaching?
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