Reach engaged Customer Success professionals and job seekers.
Reserve your spotNow booking for Q1
5,400 subscribers
Customer Success professionals, from breaking into CS all the way up to leadership
62% open rate
Readers open the Job Drop every week to see what's new
10%+ click rate
A link-focused email, built to be clicked
AUDIENCE AND REACH
Reach: 5,400 subscribers, 1,500+ new subscribers every quarter, and 22,000+ followers across Threads and LinkedIn
Audience: Customer Success professionals, from job seekers to currently employed, and from breaking into CS all the way up to leadership
Experience: 35% breaking into CS, 32% working CSMs, Onboarding and Operations, 20% senior CSMs with 5+ years, and 13% CS leaders
Job search: 70% are applying to jobs every week
Sponsor clicks: BriefCase was the #5 most-clicked link out of 130 in its issue
Brands in the Job Drop: BriefCase, Atlassian, Attio, Wispr Flow, TLDR AI and beehiiv
Most newsletters in this space send thought leadership. The Job Drop is different. It's a link-focused email, built to be clicked, sent to people who are actively job seeking or keeping an eye on the market. My readers open to take action, and that includes clicking on sponsors.
And they don't leave once they land a job. 1 in 5 readers isn't actively applying; they stick around to keep an eye on the market.
They trust it because every role is hand-curated by an industry expert, not a recruiter.

I'm Nicole, your trusted guide to all things Customer Success. I've worked across Customer Support, Onboarding and Customer Success Manager roles, most recently as Director of Customer Success. I founded Customer Success Jobs to help job seekers find and get high-quality jobs.
SPONSORSHIP OPTIONS
EVERY THURSDAY
$250
The only ad in my weekly Job Drop, sitting above the jobs. Your logo, an image, up to 200 words and one CTA.
ONE PER MONTH
$600
An email just for you, sent the 3rd Wednesday of the month to my most engaged subscribers. We create it together, so it sounds like me.
RECOMMENDED
Featured Partner $1,200
Four weeks of the Job Drop plus a dedicated email. $1,600 value.
Spotlight Week $750
The Job Drop and a dedicated email in the same week. $850 value.
FAQ
For the Job Drop, you write it and I review it. For dedicated emails, we create it together.
The Job Drop sends Thursdays around 4pm Pacific. Dedicated emails send on the 3rd Wednesday of the month.
Reach out. There's an option for a custom package when you book, and I'm happy to talk through what you have in mind.
Yes. My readers trust me to send them things that actually help their search, so I don't work with AI auto-apply tools, AI interview helpers, prediction market apps, or crypto and trading apps.
No. Every job in the Job Drop is curated by me and has to meet my standards; that's the value for my readers. You can't pay to get on the list, but you can share your job with me directly and I'll evaluate it alongside everything else.