Job Drop - Tuesday, October 1, 2024

Howdy! Here’s today’s roundup of 38 new Customer Success Jobs. Most roles are remote with posted salaries.

• 17 new Roles for CSMs across experience levels

• 5 new Onboarding Roles

• 5 new Leadership Roles

• 2 new Low Experience Roles

+ Support, Commercial, Operations & Global roles

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Customer Experience Manager (Scale CSM)
Jasper AI | Remote | US | $100,000 - $117,500

I love this job for someone who is experienced in Support or Sales and looking to get into Success: they require 1-2 years at B2B SaaS and a Bachelor’s, plus experience working in customer journeys and making data driven decisions. This role will be working with a large number of customers at scale, a newer field of Customer Success that is seeing a lot of growth across the industry.

Apply

Senior, Enterprise and Principal Customer Success Managers

• Senior Customer Success Manager | Simpplr | Remote | Denver | $120,000 - $150,000

• Senior Client Success Manager | Posh | Remote | US | $90,000 - $110,000

• Senior Customer Success Manager | Venn | Remote | US | $110,000 - $120,000 Base

• Senior Customer Success Manager | Imagine.io | Remote | US | $150,000

• Senior Client Success Manager | EnergyHub | Remote | Northeast US | $110,000 - $125,000

• Enterprise Customer Success Manager | Stellic | Remote | US | $80,000 - $165,000

• Customer Success Manager, Enterprise | Attentive | Remote | US | West | $76,000 - $100,000 Base

• Strategic Client Success Manager | WeaveGrid | Remote | US | Central or East | $110,000 - $150,000 Base

• Enterprise Customer Success Manager (EMEA) | StrongDM | Remote | Europe | £119,000 - £135,000

Onboarding and Implementation

• Implementation Specialist | Onevision | Remote | US | $62,000 - $81,000

• ERP Implementation Specialist | Sylogist | Remote | US

• Customer Success Manager, Loom | Atlassian | Remote | $96,800 - $155,500

• Customer Activation Manager, Mid-Market | Ramp | Remote | $136,000 - $175,000

• Launch Associate | Glia | Remote | North America

Support

• Customer Service Representative | AlgaeCal | Remote | Canada | $50,000

• Customer Support Analyst | iSpot.tv | Remote | $65,730 - $79,2000

Low Experience Opportunities (Break Into Tech)

Customer Advocate | Atlassian | Remote | US | $67,300 - $108,100

• No experience required, but billing and account management support preferred

• familiarity with Atlassian and Salesforce preferred

Account Manager | Quench | Remote | US

• Experience working with customers, especially de-escalating issues (perfect for retail & hospitality!)

• Support-oriented role with a great title for your resume

Leadership

• Customer Support Manager | April | Remote | $130,000 - $150,000

• Senior Manager, Enterprise Customer Success | Recast Software | Remote | US | $110,000 - $176,000

• Manager, Enterprise Customer Success Team | Atlassian | Remote | $120,800 - $194,100

• Senior Manager, Strategic Customer Success | Atlassian | Remote | $142,600 - $229,000

• Manager, Customer Experience | Ramp | Remote | $110,000 - $130,000

Commercial (Account Management, Renewals)

• Account Manager, Mid-Market | Ramp | Remote | $178,500 - $210,000

Operations

• Senior Readiness Manager, Customer Success | Atlassian | Remote | $124,700 - $200,400

Global Roles

Latin America

• FinTech Support Specialist | Deel | Remote | LATAM

Europe

• Senior Enterprise Account Manager | Greenhouse | Remote | Ireland

Asia/Pacific

• Software Support Specialist | Sugarcrm | Remote | Australia

• Product Support Specialist | Huntress | Remote | Australia

• Customer Advocate | Boldr | Remote | Philippines

You May Have Missed:

Friday’s Job Drop - I don’t post repeats — many of these jobs are still open if you missed them on Friday!

Coming up:

Thursday - New Job Drop — all the best remote Customer Success jobs I can find!