Today’s Job Drop is brought to you by beehiiv.
Howdy! Here’s today’s roundup of 39 new Customer Success Jobs. Most roles are remote with posted salaries.
12 new Roles for CSMs across experience levels
11 new Global Success Roles
5 new Support Roles
3 new Technical Roles
3 new Low Experience Roles
+ Leadership and Commercial roles
Read online: Today’s Job Drop | Tuesday’s Job Drop
Experienced Customer Success Managers
Customer Success Manager | Pelago | Remote | $100,000 - $120,000
Customer Success Manager | Single Store | Remote | US | $120,000 - $140,000
Client Success Portfolio Manager | Included Health | Remote | $85,320 - $144,183
Customer Success Manager | SmarterDx | Remote | US | $140,000 - $160,000
Customer Success Manager | Transfr | Remote | $90,000 - $100,000
Enterprise Customer Success Manager | UpGuard | Remote | US | $85,000 - $105,000
Featured
Customer Success Manager, Digital
Vercel | Remote | US - East | $80,000 - $110,000 OTE
Just posted Yesterday (September 26)
I love this job for someone who is experienced in Support and looking to get into Success: they require 1-2 years as a CSM or Customer Specialist (high-growth SaaS preferred) and significant experience working with a high volume of customers across a variety of mediums (phone, email, webinars).
This role is a great if you don’t have “Customer Success Manager” as a job title on your resume yet.
Senior, Enterprise and Principal Customer Success Managers
Director of Customer Success (Individual Contributor) | Folx Health | Remote | US | $140,000 - $155,000
Senior Customer Success Manager, West | Vercel | Remote | US | $130,000 - $196,000
Senior Customer Success Manager | Datavant | Remote | US | $113,000 - $195,000
Senior Customer Success Manager | Matterport | Remote | US | $115,000
Senior Customer Success Manager | Amount | Remote | US | $120,000 - $160,000
Beehiiv is the best platform for newsletters.
If this job market has taught me anything, it’s that safety comes from options. Starting a business can make your job search a little bit easier, and starting a newsletter with Beehiiv is one of the fastest ways to do it.
Customer Success Jobs is powered by Beehiiv — I literally don’t use any other software because it offers so much for one monthly price.
If you’d like to try it for yourself, use my link to get a free 30 day trial, then 20% off for 3 months.
Plus, I’ll offer free mentoring to help you make the most of those four months (limited spots available).
Support
Operations & Customer Support Associate, Pharmacy | Midi Health | Remote | $50,000 - $60,000
Customer Support Lead (Night Shift) | Underdog | Remote | US | $64,000 - $75,000
Product Support Specialist | Relocity | Remote | US | $62,000 - $72,000
Support Specialist II | Rula | Remote | $60,000 - $67,100
Manager, Customer Support | Certn | Remote | Canada | $80,100 - $100,100 CAD
Low Experience Opportunities (Break Into Tech)
Customer Success Manager | Addition | Remote | $80,000 - $120,000
Financial Wellness Benefits Platform
2 years of work experience (no specifics provided)
Combination of operational and customer management work
EST or CST hours preferred
Customer Success Manager | Enerex | Remote
Retail energy sales platform
Customer-facing experience — SaaS preferred but not required
energy industry knowledge preferred
Customer Support Specialist | rinsed | Remote | $70,000 - $90,000
payment SaaS for car washes
0-1 years working in support or customer facing
East Coast hours
early-stage = growth opportunities
Technical (CS Engineering, Consulting, TAM)
Senior Customer Success Engineer, East | Vercel | Remote | US | $125,000 - $163,000
Customer Success Engineer, East | Quantum Metric | Remote | NA - East | $90,000 - $120,000
Principal Technical Account Manager | AppOmni | Remote | $141,146 - 194,076
Leadership
Director, Customer Success Digital | Drata | Remote | $184,720 - $285,180
Director, Customer Account Management | Iterable | Remote | US | $160,000 - $223,000
Commercial (Account Management, Renewals)
Account Manager | Rebrandly | Remote | $120,000
Strategic Account Manager | Coveo | Remote | US | $120,000 - $160,000
Strategic Account Manager | HashiCorp | Remote | US - Northeast | $306,00 - $360,000 OTE
Global Roles
Work From Anywhere
Client Support Specialist | FYST | Remote
Sales Representative | Maven/Success | Remote
Latin America
Customer Success Manager, FP&A | Liveflow | Remote | Brazil | $115,000 - $125,000
Customer Success Manager LATAM | Dailymotion | Remote | Colombia
Client Success Manager | Teem | Remote | Argentina, Brazil or El Salvador
Asia/Pacific
Client Success Manager | Pearl | Remote | Philippines
Customer Success Manager | OpenAI | Remote | Singapore
Customer Success Executive | Triptease | Remote | Malaysia, Singapore or Indonesia
Technology Consultant | Alpaca | Remote | APAC
Europe/Middle East/Africa
ServiceNow CSM Consultant | Whole Group | Remote | UK
Solutions Consultant | Planful | Remote | Germany
You May Have Missed:
Tuesday’s Job Drop - I don’t post repeats — many of these jobs are still open if you missed them on Tuesday!
The skills you need to go from Customer Support to Customer Success - One of my favorite topics, for those of you looking to make the transition from a Support role to a Success role!
Coming up:
Tuesday - New Job Drop — all the best remote Customer Success jobs I can find!
Thursday - Your Break Into Tech Game Plan — how you’re going to get a job at a tech company by the end of the year
Friday - New Job Drop — all the best remote Customer Success jobs I can find!