Job Drop - Tuesday, September 9, 2024

Howdy! Here’s today’s roundup of 35 new Customer Success Jobs. All jobs are remote, most with posted salaries.

• 14 Roles for CSMs across experience levels

• 4 new Support Roles

• 4 new Operations Roles

• 3 new Technical Roles

• 3 new Break Into Tech Roles

+ Leadership, Technical, and Commercial roles

Read online: Today’s Job Drop | Friday’s Job Drop 

Senior, Enterprise and Principal Customer Success Managers

• Enterprise Customer Success Manager | Five9 | Remote | US | $90,200 - $174,800

• Enterprise Customer Success Manager | Indico Data | Remote | $130,000 - $150,000

• Senior Customer Success Manager - Enterprise | 6sense | Remote | US | $102,375 - $156,975

• Senior Customer Success Manager | Postscript | Remote | NA | $99,000 - $112,000 Base

• Principal Customer Success Manager, Strategic | Atlassian | Remote | $142,600 - $229,000

Support

• Customer Support Representative | Guusto | Remote | CA | $45,000 - $58,000 CAD

• Customer Support Executive | Close | Remote | Americas

• Customer Support Representative | Medely | Remote | $20.44 - $24.98/h

• Customer Support Operations Lead | Resident | Remote | US | $20.80 - $28/h

Break Into Tech & Entry Level Roles

Coming soon: I will be launching a separate weekly newsletter for Breaking into Tech via customer facing roles. You can update your Subscriber Preferences to make sure you’re on on the list.

Customer Service Specialist | 86 Repairs | Remote | $55,000 Base

• 3 years of any customer facing experience

• 1 year of restaurant experience

• Evening and weekend availability

• Spanish language experience a plus!

Associate Customer Success Manager | Five9 | Remote | $49,300 - $95,500

• Client facing experience, including a Sales

• BA/BS Degree

Transit and Review Supervisor | Resident | Remote | US | $27 - $29/h

• 1 year of leadership experience

• 1-3 years of order fulfillment, shipping, or payment/fraud prevention experience

• BPO experience a plus!

Technical (CS Engineering, Consulting, TAM)

• Technical Account Manager | Five9 | Remote | US | $75,000 - $146,000

• Senior Technical Account Manager | Mattermost | Remote | US | $113,000 - $150,000

• Technical Account Manager | Plaid | Remote | US | $135,000 - $201,960 Base

Leadership

• Director, Customer Success Management | Five9 | Remote | US | $109,300 - $211,700

• Senior Manager, Customer Success | SmarterDx | Remote | US | $160,000 - $200,000 Base

• Head of Customer Success | Orb | Remote | US | $210,000 - $230,000

• Manager, Strategic Account Management | Atlassian | EMEA

Commercial (Account Management, Renewals)

• Renewal Manager | Miro | Remote | AMER

• Senior Account Manager | Fetch | Remote | US | $90,000 - $120,000 Base

• Account Manager, Enterprise | Atlassian | Remote | $92,400 - $148,600

Operations

• Revenue Operations Director | Fetch | Remote | US | $208,000 - $260,000

• Senior Support Operations Manager | Redis | Remote | $154,000 - $200,000

• GTM Strategy & Operations Manager | Plaid | Remote | US | $157,680 - $255,961

• Customer Success Enablement Program Manager | PandaDoc | Remote | US | $115,000 OTE

You May Have Missed:

Friday’s Job Drop - I don’t post repeats — many of these jobs are still open if you missed them on Friday!

All About ATS - my series on how to better understand applicant tracking systems, and how to design a resume that actually gets you interviews.

Part 2 will be available on Thursday!

Coming up:

Thursday - All About ATS Part 2

Friday - New Job Drop — all the best remote Customer Success jobs I can find!