Job Drop - Friday, September 6, 2024

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Howdy! Here’s today’s roundup of 56 new Customer Success Jobs. Most roles are remote with posted salaries.

• 18 Roles for CSMs across experience levels

• 6 new Support Roles

• 6 new Global Success Roles

• 4 new Operations Roles

• 7 new Commercial Roles

• 4 new Technical Roles

+ Leadership, Onboarding, and Break Into Tech roles

Read online: Today’s Job Drop | Tuesday’s Job Drop 

Senior, Enterprise and Principal Customer Success Managers

• Strategic Customer Success Manager | alteryx | Remote | US | $160,000 - $183,900

• Enterprise Customer Success Manager | Revenue.io | Remote | US | $120,000 - $160,000 OTE

• Enterprise Customer Success Manager | Gladly | Remote | US | $124,000 - $198,000 OTE

• Customer Success Manager | Second Front | Remote | US | $130,000 - $145,000

• Senior Client Success Manager | Included Health | Remote | $114,330 - $193,232

• Senior Customer Success Manager, Ads | Instacart | Remote | US | $123,000 - $165,000 Base

• Senior Customer Success Manager | Postscript | Remote | NA | $99,000 - $112,000 Base

Onboarding and Implementation

• Onboarding Manager, Customer Experience | Figma | Hybrid | London

• Client Implementation Manager | Included Health | Remote | $85,320 - $144,183

• Customer Activation Manager - Enterprise | Ramp | Remote | $175,000 - $240,000 OTE

Support

• Executive Escalation Support Agent III | Coinbase | Remote | $80,750—$95,000

• Enterprise Support Specialist, Spanish or Portuguese Speaking (Weekend Shift) | Figma | Remote - US | $43.80 - $77.90/h

• Manager, Product Support (Weekend Shift) | Figma | Remote - US | $136,000 - $238,000

• Lead, Customer Experience | Ramp | Remote | $89,300 - $105,000

• Happiness Engineer | Automattic | Remote | $40,000 - $75,000

• Senior Support Engineer | Atlassian | Remote | Pacific Time | $101,200 - $152,400

Break Into Tech & Entry Level Roles

Coming soon: I will be launching a separate weekly newsletter for Breaking into Tech via customer facing roles. You can update your Subscriber Preferences to make sure you’re on on the list.

• Custom Solutions Technician | Procore | Remote | US | $26 -35/h

• Care Coordinator | Pomelo Care | Remote | US | $40,000 - $50,000 (Healthcare Admin experience!)

• Outreach and Engagement Specialist | Pomelo Care | Remote | US | $40,000 - $50,000 (no experience required, but healthcare/Medicaid experience is a bonus!)

• Customer Experience Agent | Ramp | Remote | US | $46,800 - $55,000 (no experience required!)

Technical (CS Engineering, Consulting, TAM)

• SMB Customer Success Engineer | Procore | Remote | US | $80,000 - $110,000 OTE

• Senior Solutions Architect | Procore | Remote | $90,360 - $124,245

• Solutions Consultant | Ramp | Remote | US | $165,800 - $195,000 OTE

• Technical Account Manager, Newspack | Automattic | Remote | $73,000 - $130,000

Leadership

• Director of Revenue Operations | MentorcliQ | Remote | US | $175,000 - $225,000 OTE

• Senior Manager, Sales Enablement Readiness Programs | Figma | Remote | US | $164,000 - $260,000

• Senior Manager of Client Transition Operations | Guideline | Remote | US | $132,000 - $169,500

• Director of Customer Support | Postscript | Remote | NA | $114,000 - $130,000 Base

Commercial (Account Management, Renewals)

• Account Manager | MentorCliQ | Remote | US | $140,000 - $180,000 OTW

• Deal Desk Analyst | Cockroach Labs | Remote | Austin or New York | $100,000 - $120,000

• Senior Account Manager | Newfront | Remote | US | $90,000 - $120,500

• Account Manager | Planful | Remote | NA | $90,000 - $115,000

• Account Manager | Slingshot Aerospace | Remote | US | $110,000 - $140,000 Base

• Client Success Executive - Health Plan | Included Health | Remote | $125,700 - $230,000

• Growth Commercial Account Manager | 6sense | Remote | US | $60,000 - $88,000 Base

Operations

• Sales and Success Enablement | Assembled | Hybrid | SF or NY | $150,000 - $180,000

• Program Manager II, CX Programs | Coinbase | Remote | $121,125 - $142,500

• Program Manager, Voice of the Customer | Figma | Remote | $102,000 - $215,000

• Customer Experience Capacity Planning Analyst | Instacart | Remote | US | $94,000 - $125,000

Global Roles

• Customer Success Manager, Australia | Vercel | Remote | APAC

• Customer Success Engineer | Vercel | Remote | Germany, UK

• Coinbase Concierge, Agent III | Coinbase | Remote | Singapore | $80,500—$80,500 SGD

• Account Manager, Mid-Market - India | Figma | Hybrid | Singapore

• Account Manager | Exiger | Hybrid | London

• Adoption Consultant | 6sense | Remote | Mexico

Please check out Remote Africa for Customer Success and Support Roles for African Professionals.

You May Have Missed:

Tuesday’s Job Drop - I don’t post repeats — many of these jobs are still open if you missed them on Friday!

All About ATS - my series on how to better understand applicant tracking systems, and how to design a resume that actually gets you interviews.

Part 2 will be available next week!

Last chance for this month’s Free Resume Reviews — please submit your resume by the end of day today (September 6). I will be picking 3-5 resumes to offer feedback on — and hopefully this is something I can offer each month!

Coming up:

Tuesday - New Job Drop — all the best remote Customer Success jobs I can find!

Thursday - All About ATS Part 2

Friday - New Job Drop — all the best remote Customer Success jobs I can find!