Job Drop - Tuesday, October 15, 2024

40 new jobs today -- 12 global roles and 3 new Break Into Tech Roles

Author

Nicole St. Germain
October 15, 2024

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Howdy! Here’s today’s roundup of 40 new Customer Success Jobs. Most jobs are remote, with posted salaries, and 16 are new, posted within the last 24 hours.

Plus, some thoughts on helping you prioritize your job search around what’s most important to you.

And, I’ve added new symbols to help you better find the right roles for you:

  • 🌟 - posted today

  • ⚡️ - posted in the last 24 hours

Experienced Customer Success Managers

Senior, Enterprise and Principal Customer Success Managers

What do you care most about when you’re looking for a new job?

You don’t have to compromise and settle for only one of the below factors in your job search, but I find that it’s important to be very clear about your most important priority when structuring your job search, so you can meet your most important needs, first.

Remote

If you’ve been working in an office, a contact center, retail, a warehouse — you might be dreaming of a job that lets you work from home. If this is your number one priority, you can make choices in your job search that allow you to hyper focus landing a remote job, like focusing on remote-first companies, roles that are a lateral move, or companies you aren’t as passionate about.

With a remote job, you’ll be free from customers and managers in your face, long commutes and performative office culture. Plus, you’ll now have remote on your resume, proving that you can succeed in a remote environment.

If remote is your number one priority, look at any remote job you can get as a launchpad for the remote job you really want.

Company

If you’ve worked in a toxic workplace, you may be hoping to find a place that will treat you and your coworkers well, that will be doing something you find interesting and want to be a part of.

While it can be difficult to spot toxic workplace red flags from outside, companies do leave clues in their job descriptions, career pages, content and appearances by their executive leadership. Instead of going to job boards, focus your search on company pages directly and be prepared to wait for the right roles to appear.

Customers

Sometimes the types of customers you serve can make or break a job. Think about different industries you know and you are interested in. Even within B2B, it can be useful to know: do you want to work with executives, developers, sales teams, HR teams? Can you care about your customers’ problems?

Do your research and target companies’ job posts directly, rather than aggregate job boards.

Money

Money is important. Don’t feel like your priority can’t be making a lot more money because it absolutely can. Customer Success is a great field for wanting to be paid what you’re worth.

When money is your priority, then your job search needs to be structured around demonstrating your worth and negotiating with confidence.

Once you decide what’s most important to you, let that inform your job search.

Onboarding and Implementation

Support

Low Experience Opportunities (Break Into Tech)

 🌟 Customer Success Manager | BlastPoint | Remote | US | $75,000 - $90,000

  • 1-3 years of experience in Customer Facing Role (SaaS preferred)

  • upselling and cross-selling experience

  • startup and project management experience preferred

  • Home Office Stipend, Health Insurance, 401k

Customer Success Manager | Zillow | Remote | US | $55,500 - $88,500

  • 2+ years experience in Customer Service, Support, Success or Account Management (SaaS preferred)

  • Bachelor’s Degree or commensurate experience

  • Remote-first company with very good benefits

Implementation Specialist | Forerunner | Remote | US | $60,000 - $80,000

  • 2 years of professional experience (SaaS preferred)

  • Interest or experience in GovTech, floodplain management, flood insurance, GIS/mapping

  • early stage and small team

  • remote-first

Technical (CS Engineering, Consulting, TAM)

Commercial (Account Management, Renewals)

Operations

Global Roles

Latin America

Asia Pacific

Europe

Africa

And check out Remote Africa for Customer Success and Support Roles for African Professionals.

You May Have Missed:

Friday’s Job Drop - I don’t post repeats — many of these jobs are still open if you missed them on Friday!

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