Job Drop - Tuesday, November 18, 2024

70 new jobs -- the biggest Job Drop yet!

Author

Nicole St. Germain
November 19, 2024

Howdy! Here’s today’s roundup of 70 new Customer Success Jobs — the biggest Job Drop yet! Most jobs are remote, with posted salaries, and 21 are new, posted within the last 24 hours.

+ more in Onboarding, Leadership, Technical, and Operations.

Job Symbols Key:

  • 🌟 - posted today - 16 new roles

  • ⚡️ - posted in the last 24 hours - 5 new roles

  • 🌍 - work from anywhere - 2 new roles

  • 👩‍🎓 - EdTech - 5 new roles

  • 🩺 - HealthTech - 7 new roles

  • 🏦 - FinTech - 2 new roles

Together with

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Experienced Customer Success Managers

Senior, Enterprise and Principal Customer Success Managers

Onboarding and Implementation

4 Essential Reads for Customer Success Professionals

Customer Success is mostly a qualitative profession. Executives don’t like to admit it, but this is an area where big decisions are not always supported by data, where gut feelings spark changes and collaboration and creativity drive results.

In short: it’s not a science, it’s an art.

Good art requires study of theory, learning of different techniques, and a lot of practice. You can find the first two things in books, and I’ve put together four books I think are essential reading for Customer Success professionals.

Support

Low Experience Opportunities (Break Into Tech)

🌟 Client Onboarding Specialist | RemotelyHR | Remote | US | $41,400 - $45,760

  • No specific experience required; strong communication and organization skills

  • experience with Zoom and CRM systems

  • experience in tax, accounting or financial services is a plus

⚡️ Junior Account Manager | Getaround | Remote | US | $60,000 - $65,000

  • 1-2 years experience in Account Management, Sales, Customer Service or related role — automotive or technology experience is a plus.

  • Bachelor’s degree preferred.

  • remote-first workplace

Technical (CS Engineering, Consulting, TAM)

Operations

Global Roles

Work from Anywhere

Latin America

Asia

Oceania

Europe

Africa

You May Have Missed:

Tuesday’s Job Drop - I don’t post repeats — many of these jobs are still open if you missed them on Friday!

Coming Up:

For the rest of the year, Job Drops will be once a week on Tuesdays.

I’m working on some big projects to help you get a job in Customer Success and thrive, like more industry guides, a Job Market Report (looking back at 2024 and what we can learn, and looking ahead to 2025), and a guide to help you with common interview questions, all coming up in the next few months!

If you enjoyed this post and have enjoyed posts previously, please consider referring someone you know. If you use the link at the bottom of this email, your referrals will be tracked and I’m working on some rewards for you 🙂