Job Drop - Tuesday, August 27, 2024

Howdy! Here’s today’s roundup of 36 new Customer Success Jobs. All roles are remote with posted salaries.

• 9 new roles for CSMs across experience levels

• 5 new roles across Onboarding and Implementation

• 6 new Leadership roles

• 5 New Ops roles

• 3 new Technical roles

• 18 roles with starting over $100k

+ Break Into Tech, Commercial, and Support roles

Read online: Today’s Job Drop | Friday’s Job Drop 

Senior, Enterprise and Principal Customer Success Managers

• Senior Customer Success Manager - Enterprise | 6sense | Remote - US | $103,375 - $156,975

• Customer Success Manager, Enterprise | Ceros | Remote - US | $110,000 - $140,000 OTE

• Principal Customer Success Manager | Zendesk | Remote - US | $165,000 - $247,000 OTE

• Customer Success Manager, Strategic Accounts | Drata | Remote - US | $95,200 - $147,000

Onboarding and Implementation

• Implementation Success Analyst | Qventus | Remote - US | $75,000 - $110,000

• Strategic Implementation Project Leader | Finexio | Remote | $110,000 - $145,000

• Implementation Project Manager | Transcarent | Remote - US | $105,000 - $125,000

• Onboarding Specialist | Blackcloak | Remote - West | $45,000 - $50,000

• Onboarding Manager, Customer Experience | Figma | Remote - US | $91,000 - $215,000

Break Into Tech & Transition Roles

• Customer Experience Agent | Ramp | Remote - US | $46,750 - 55,000 (no experience required!)

Technical (CS or Solutions Engineering, Consulting, TAM)

• Senior Technical Account Manager | SentinelOne | Remote - US | $92,000 - $120,000

• Outbound Enterprise Product Manager, Cards | Stripe | Remote - US | $162,300 - $243,600

• Principal Solutions Engineer, Strategic | Atlassian | Remote | $181,200 - $241,200

Leadership

• Director, Customer Success, Public Sector | Pluralsight | Remote - US | $173,3000 - $192,500

• Associate Director, Client Success | Axios | Remote - US - East | $90,000 - $103,000

• Personalized Support Manager | Twilio | Remote - US | $99,360 - $124,200

• Head of Customer Success Management, Strategic | Atlassian | Remote | $164,300 - $264,000

• Director of Customer Support | Postscript | Remote - NA | $114,000 - $130,000 Base

• Manager, Paid Support, APAC | Zapier | Remote - APAC | A$152.2K – A$228.2K

Commercial (Account Management, Renewals)

• Renewals Speclialist III | Github | Remote - US | $26.55 - $70.44/hr

• Account Manager | Highspot | Remote - US | $158,000 - $179,200 OTE

• Account Manager, Enterprise | Atlassian | Remote | $92,400 - $148,600

Operations

• Client Program Manager | Maersk | Remote - US | $80,000 - $120,000

• Senior Program Manager, Community Support | Airbnb | Remote - US | $150,000 - $191,5000

• Principal Data Program Manager, Post-Sales | Twilio | Remote - US | $180,880 - $239,400

• Customer Success Program Manager | PandaDoc | Remote - US | $76,500 OTE

• Program Manager, Digital Customer Success | Postscript | Remote - NA | $112,000 - $130,000

Support

• Lead, Customer Experience | Ramp | Remote - US | $89,250 - $105,000

• Technical Support Representative | Drata | Remote - US | $58,523 - $89,250

• Enterprise Support Specialist | Figma | Remote - US | $43.80 - $77.90/hr

• Software Support Representative | Jackrabbit | Remote - US - West | $53,000

This Week:

PSST: I’m giving away some free resume reviews to subscribers 🙂 More info coming later this week — if this is something that would benefit you, stay tuned!

Thursday - a new article on how to navigate ATS and craft a resume that won’t be thrown out by the bots or recruiters.

Friday - New Job Drop — all the best remote Customer Success jobs I can find!