Job Drop - Tuesday, November 5, 2024

Howdy! Here’s today’s roundup of 59 new Customer Success Jobs. Most jobs are remote, with posted salaries, and 15 are new, posted within the last 24 hours.

• 25 new CSM roles 

• 2 new Break Into Tech roles requiring low or non-tech experience

• 17 new Support roles

• 21 new Global roles across Latin America, Asia, Europe and Africa (and 3 that are work from anywhere!)

+ more in Onboarding, Leadership, Technical, and Operations.

If you are in the US, take care of yourself this election week. The job market will surely be affected not just by the uncertainty of the week but by the results of the election. Protect your peace!

Job Symbols Key:

• 🌟 - posted today

• ⚡️ - posted in the last 24 hours

• 🌍 - work from anywhere

• 👩‍🎓 - EdTech

Senior, Enterprise and Principal Customer Success Managers

• ⚡️ Software Customer Success Executive | Thomson Reuters | Remote | US | $111,700 - $188,500

• ⚡️ Partner Success Director | Abridge | Remote | US | $150,000 - $160,000

• Account Manager, Enterprise | Atlassian | Remote | US | $92,400 - $148,600

• Senior Client Success Manager | PayNearMe | Remote | $140,000 - $165,000

Onboarding and Implementation

• 🌟 Customer Success Manager | FMX | Remote | US | $56,000 - $62,000

• 🌟 Onboarding Manager, Customer Success | Siteline | Remote | North America | $72,000 - $95,000

• ⚡️ Customer Enablement Specialist | Bennie | Remote | US | $60,000 - $70,000

• Implementation Specialist I | Affirm | Remote | Canada | $55,000 - $75,000 CAD

• Senior Implementation Specialist | D2L | Remote | Canada | $78,000 - $98,000 CAD

Support

• ⚡️ Client Support Specialist | Broadridge | Remote | US | $65,000 - $75,000

• ⚡️ Supervisor, Customer Service | VSP Vision | Remote | US | $47,500 - $93,750

• 👩‍🎓 Community Specialist | D2L | Remote | Canada | $54,250 - $65,250 CAD

• Customer Advocacy Associate II | Affirm | Remote | Canada | $47,000 - $67,000 CAD

• Customer Experience Agent | Ramp | Remote | US | $55,000 - $60,000

• Customer Support Supervisor | Taskrabbit | Remote | North America | $69,000 - $88,000

• Product Support Specialist | Teachable | Remote | US | $53,300

Low Experience Opportunities (Break Into Tech)

🌟 Customer Success Manager | Certus | Remote | US | $50,000 - $55,000

• 2+ years of onboarding tech experience

• SaaS preferred but not required

• onboarding and implementation role

⚡️ Customer Success Manager | DealerOn | Remote | US | $43,888 - $74,700

• 1+ year customer support or account management experience

• High School Diploma - no college required

• Call center experience preferred but not required

Technical (CS Engineering, Consulting, TAM)

• Solutions Consultant | Ramp | Remote | North America | $165,800 - $195,000 OTE

• Solutions Engineer | GoGuardian | Remote | US | $65,000 - $75,000 Base

Operations

• Revenue Enablement Specialist I, GTM | Affirm | Remote | Canada | $71,000 - $91,000

• Senior Revenue Enablement Manager | Human Interest | Remote | US | $110,000 - $115,000

• Senior Customer Success Strategy & Operations Manager | Coursera | Remote | US | $126,400 - $158,000

Global Roles

Work from Anywhere

• ⚡️ 🌍 Customer Happiness Agent | Bitrefill | Remote

• 🌍 Customer Success Specialist | Simpleclub | Remote

• 🌍 Client Support Specialist | FYST | Remote

Latin America

• Customer Success Manager | Stripe | Hybrid | Mexico City

• Customer Support Lead | SheCodes | Remote | Argentina, Chile

Asia Pacific

• Strategic Customer Success Manager | Atlassian | Remote | Australia

• Support Engineer | Atlassian | Remote | India

• Customer Success Manager | Anthology | Remote | India

• Senior Customer Renewals Specialist | Anthology | Remote | India

Europe

• ⚡️ Strategic Customer Success Manager | Netlify | Remote | UK | £92,000 - £125,000

• 👩‍🎓 Client Success Partner - Mid-Market | 360learning | Remote | Paris or Barcelona

• Customer Success Manager, Pooled | PandaDoc | Remote | EU

• Product Support Specialist | Stack Overflow | Remote | UK

EMEA

• Enterprise Customer Success Manager (French) | Atlassian | Remote | EMEA

• Associate Customer Success Manager | Deel | Remote | EMEA

• Customer Success Manager | Global Payroll | Deel | Remote | EMEA

• Customer Success Specialist | Float | Remote | EMEA

• Customer Success Manager | Jama Software | Remote | EMEA

Africa

• Support and Customer Success Coordinator | Singlify | Remote | Kenya

• Customer Support Lead | SheCodes | Remote | South Africa

• Customer Support Team Lead | Neo Group | Remote | South Africa

You May Have Missed:

Tuesday’s Job Drop - I don’t post repeats — many of these jobs are still open if you missed them on Friday!

Coming Up:

For the rest of the year, Job Drops will only be on Tuesdays.

I’m working on some big projects to help you get a job in Customer Success and thrive, like more industry guides, a Job Market Report (looking back at 2024 and what we can learn, and looking ahead to 2025), and a guide to help you with common interview questions, all coming up in the next few months!

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