Howdy! Here’s today’s roundup of 73 new Customer Success Jobs. Most jobs are remote, with posted salaries, and 31 were posted within the last 24 hours.
24 new CSM roles
11 new Onboarding roles
6 new Leadership roles
4 new Commercial Roles
4 new Support Roles
2 new Break Into Tech roles
22 new Global roles across Latin America, Asia, Europe and Africa
Job Symbols Key:
🌟 - posted today - 15 new roles
⚡️ - posted in the last 24 hours - 16 new roles
🇨🇦 - hiring in Canada - 4 new roles
🌍 - work from anywhere - 1 new role
Hi friends! You’re not crazy — there were no Job Drops last week.
I took some time off, had some family in town and played tourist in my own city. I hope that you had whatever you needed last week, whether it was rest, play, or a flurry of interviews, because companies are finally recognizing you for the great candidate you are!
Now we’re back to our regularly scheduled programming around here. I hope today’s Job Drop brings you the role(s) you need! It’s a big one — I tried to go and get some roles still open from last week.
I share a lot of roles from Deel on this newsletter for one simple reason: they are fully, globally remote. I’d say there is no bigger company that hires remotely across so many companies. Here’s what I found this week:
🌟 Senior Customer Success Manager, Mid-Market | Remote | Spain, Portugal, France, Italy
🌟 Payroll Implementation Consultant | Remote | Philippines
Director, Customer Onboarding | Remote | APAC
Director, Customer Onboarding | Remote | EMEA
Customer Success Manager | Remote | LATAM, North America
Account Executive, Expansion, SMB | Remote | North America
Account Executive, Expansion, Mid-Market | Remote | North America
Deel’s simplified a whole planet’s worth of information. It’s time you got your hands on our international compliance handbook where you’ll learn about:
Attracting global talent
Labor laws to consider when hiring
Processing international payroll on time
Staying compliant with employment & tax laws abroad
With 150+ countries right at your fingertips, growing your team with Deel is easier than ever.
Visiting our partners is the best way to support Customer Success Jobs at no cost to you.
2-5 years experience as a CSM, sorted by salary. The allowable salary range is $60,000 - $150,000, and the target median salary is $85,000 - $120,000. Salary is Base unless otherwise noted.
$60k+
🌟 Customer Success Manager | Blue Mantis | Remote | US | $75,000 - $85,000
Customer Success Manager | Enumerate | Remote | US | $60,000 - $70,000
User Success Manager | Good Party | Remote | US | $70,000 - $100,000
$80k+
Customer Success Manager | Aspire | Remote | US | $95,000 - $115,000 OTE
Customer Success Manager | GitLab | Remote | US | $93,250 - $199,800
Customer Success Manager, Mid-Market | Red Canary | US | $97,852 - $112,000
Customer Success Manager, Digital | Abnormal | Remote | US | $95,200 - $112,000
$100k+
🌟 Mid-Market Customer Success Manager | StrongDM | Remote | US | $155,000 - $175,000
🌟 🌍 Customer Success Manager | Observe AI | Remote | $110,000 - $120,000
🌟 Customer Success Manager | ORDR | Remote | US | $120,000 - $150,000
⚡️ 🇨🇦 Client Success Manager, SMB | Later | Remote | US & Canada | $105,000 - $115,000 OTE
Customer Success Manager | Fortanix | Remote | US - PST | $110,000 - $160,000
5+ years experience as a CSM, and/or specific Enterprise experience, sorted by salary. The allowable salary range is $100,000 - $300,000, and the target median salary is $130,000 - $180,000. Salary is Base unless otherwise noted.
$100k+
🌟 Account Manager | Dandy | Remote | US | $100,000 - $120,000
⚡️ Customer Success Manager | AiDASH | Remote | US | $100,000 - $150,000
⚡️ Senior Customer Success Manager | Ushur | Remote | US | $115,000 - $130,000
Enterprise Customer Success Manager | Gladly | Remote | US | $103,000 - $160,000 OTE
Senior Customer Success Manager | Twilio | Remote | US | $115,100 - $159,700
Senior Customer Success Manager | Branch | Remote | US | $105,000 - $115,000
$120k+
⚡️ Enterprise Customer Success Manager | Suki | Remote | US | $135,000 - $165,000
Enterprise Customer Success Manager | Sigma Computing | Remote | US | $132,000 - $165,000
Senior Client Success Manager | Modern Health | Remote | US - West | $129,600 - $202,500
🇨🇦 Customer Success Lead | Turnstile | Remote | US & Canada | $120,000 - $155,000
$140k+
Principal Customer Success Manager | Zendesk | Remote | US | $170,000 - $256,000 OTE
Customer Success Manager | Edia | Remote | US | $180,000 - $240,000
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 1-5+, sorted by experience. Salary is Base unless otherwise noted.
1-3 years
⚡️ Program Onboarding Specialist | Cencora | Remote | US | $56,500 - $83,270
⚡️ Customer Onboarding Coordinator | Design Pickle | Remote | US | $75,000 - $90,000
Associate, Customer Success | Prelim | Remote | US | $90,000 - $110,000
Onboarding Specialist | Trustwell | Remote | US | $60,000
Customer Onboarding Manager | Enumerate | Remote | US | $55,000 - $70,000
Onboarding Specialist | SQUIRE | Remote | US | $66,500
Implementation Manager | Sellfire | Remote | US | $70,000 - $85,000
3-5 years
Implementation Specialist | Dose Spot | Remote | US | $66,400 - $88,600
Senior Onboarding Manager | EasyLlama | Remote | US | $106,000 - $115,000 OTE
Enterprise Implementation Manager | Autura | Remote | US | $105,000 - $130,000
5+ years
⚡️ Senior Implementation Manager | Fountain | Remote | US | $101,000 - $132,000
Last week, I asked how many jobs you are applying to in a week. Here are the results:
🟩🟩🟩🟩🟩🟩 0-10 (14) 🟨🟨🟨⬜️⬜️⬜️ 11-25 (7) ⬜️⬜️⬜️⬜️⬜️⬜️ 26-40 (0) ⬜️⬜️⬜️⬜️⬜️⬜️ 41+ (0)
I am VERY RELIEVED to see that no one voted more than 26 in a week! In my opinion, 0-10 is the perfect sweet spot.
You see these posts on social all the time of people applying for hundreds of jobs, and I just don’t think that’s an effective strategy.
I’m a huge fan of quality over quantity when it comes to job applications. The less you apply for means you are taking the time to evaluate that it’s a good mutual fit, giving plenty of time for application questions, cover letters and a personalized reach out to the hiring manager.
Is it helpful to know what other folks are doing in their job search? I know I like to know. Here’s this week’s question:
Are you adding cover letters to your application? |
Results are anonymous. I’ll share them in the next Job Drop.
If you have any ideas for questions, hit reply and I’ll include them in future Job Drops.
Roles requiring Customer Success Leadership Experience. Salary is Base unless otherwise noted.
Manager
Manager, Customer Success, Strategy & Operations | HubSpot | Remote | US | $118,500 - $189,600
Customer Experience Manager | Alma | Remote | US | $100,000 - $125,000
Director
⚡️ Director, Customer Engagement | Cloud Moyo | Remote | US - West | $170,000 - $225,000 OTE
⚡️ Director, Client Success | Affirm | Remote | US | $211,250 - $300,000
Director of Customer Success and Support | Coursedog | Remote | US | $175,000 - $210,000
Director of Enterprise Client Success | Angi | Remote | US | $120,000
Roles requiring specific prior experience in Sales, Renewals, Closing or other Commercial Relationship Management roles, experience range from 2-5+. Salary is Base unless otherwise noted.
3-5 years
🌟 Account Manager | Nexyte | Remote | US | $135,000 - $150,000
⚡️ Commercial Account Manager | Red Canary | Remote | US | $110,000 - $115,000 OTE
5+ years
⚡️ Strategic Client Success Executive | RxSense | Remote | US | $120,000 - $140,000
Account Manager, Enterprise | Vanta | Remote | US | $242,000 - $285,000
Roles requiring prior experience in Support and/or Support Management, experience range from 2-5+. Salary is Base unless otherwise noted.
🌟 🇨🇦 Product Support Specialist | Datarails | Remote | Canada | $75,000 - $90,000
⚡️ Customer Support Associate | PandaDoc | Remote | US | $55,000 - $60,000
🇨🇦 Customer Success Advocate | Mighty Networks | Remote | US & Canada - PST | $50,000 - $65,000
Application Support Specialist | Clover Health | Remote | US | $80,000 - $95,000
Customer Success roles requiring 0-3 years of any combination of general work experience and customer-facing experience. Salary is Base unless otherwise noted.
🌟 Client Engagement Specialist | Thriving Center of Psychology | Remote | US | $50,000 - $60,000
2 years of experience in customer service, sales or client-facing roles, preferably in health care or mental health
Bachelor’s in Psychology, Social Work, or related fields preferred
⚡️ Partnership Success Manager | 240 Tutoring | Remote | US | $70,000 - $80,000
3+ years of classroom teaching experience (public or private schools)
experience in teacher prep, higher ed partnerships or EdTech preferred, but not required
100+ days a year of travel
Each Drop, I try to find remote roles at companies hiring outside of the US. I only share roles posted in English, so I can personally vet, and many roles do not have an included salary.
Work from Anywhere
🌟 🌍 Customer Success Manager | Observe AI | Remote | $110,000 - $120,000
Latin America
🌟 Customer Support Agent | Salesloft | Remote | Mexico
⚡️ Customer Success Manager | Onebeat | Remote | Colombia
Asia
🌟 Lead - Customer Success Management | Checkmate | Remote | India
🌟 Payroll Implementation Consultant | Deel | Remote | Philippines
Senior Client Implementation Manager | Karat | Remote | India
Customer Success Manager | 6sense | Remote | India
Customer Success Manager | Relyance AI | Remote | India
Product Support Specialist | Ashby | Remote | Singapore
Oceania
Senior Customer Success Manager | Hubspot | Remote | Australia
Customer Success Manager | Empower Life Collective | Remote | Australia
Customer Success Manager | Zendesk | Remote | Australia
Europe
🌟 Senior Customer Success Manager, Mid-Market | Deel | Remote | Spain, Portugal, France, Italy
🌟 Team Lead, Customer Success | Alcemy | Remote | Germany
🌟 Onboarding Specialist | GetResponse | Remote | Poland
⚡️ Customer Success Associate | Lenvi | Remote | UK
⚡️ Customer Success Manager | Surecomp | Remote | Europe
Customer Success Manager | Keeper | Remote | Ireland
Senior Customer Success Manager | Akka | Remote | UK, Europe
Customer Success Manager | Fortanix | Remote | UK
Africa
Member Success Manager (Arabic) | Ten | Remote | South Africa
Senior Manager, Customer Success | OffSec | Remote | South Africa