Today’s Job Drop includes 71 jobs in Customer Success. All jobs are remote, most jobs have posted salaries, and 41 jobs were posted in the last 24 hours.

+Today’s Job Search Poll: How do you use Linkedin?

Job Symbols Key:

  • 🌟 - posted today - 10 new roles

  • ⚡️ - posted in the last 24 hours - 31 new roles

  • 🩺 - HealthTech - 2 new roles

  • 👩‍🎓 - EdTech - 3 new roles

  • 🏦 - FinTech - 5 new roles

  • 🔒 -Cybersecurity - 3 new roles

Today’s Partner

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Whatever your feelings about AI in tech (trust me, there’s a lot I share!), it is a differentiator in the job market right now. Being that much more savvy about AI in 2025 can help you get your next job.

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Visiting our partners is the best way to support Customer Success Jobs at no cost to you.

Experienced Customer Success Managers

2-5 years experience as a CSM. The allowable salary range is $70,000 - $150,000, and the target median salary is $85,000 - $120,000. Salary is Base unless otherwise noted.

⚡️ Posted in the last 24 hours

Growth Enterprise Customer Success Manager
👩‍🎓 Udemy | Remote | US
$91,000 - $114,000

Enterprise Customer Success Manager
Samsara | Remote | US
$85,085 - $114,400

FP&A Customer Success Manager
🏦 Datarails | Remote | US or Canada
$85,000 - $100,000

Customer Success Manager
Avolve | Remote | US - South/Southeast
$80,000 - $90,000

Partner Success Manager
AidKit | Remote | US
$90,000 - $100,000

⏱️ Posted in the last 5 days

Associate Client Success Manager
EnergyHub | Remote | US
$70,000 - $90,000

Client Success Manager
JustFund | Remote | US
$80,000 - $85,000

Customer Success Manager
Hitachi | Remote | US
$97,500 - $138,750

Senior & Enterprise Customer Success Managers

5+ years experience as a CSM, and/or specific Enterprise experience. The allowable salary range is $100,000 - $300,000, and the target median salary is $130,000 - $180,000. Salary is Base unless otherwise noted.

⚡️ Posted in the last 24 hours

Enterprise Customer Success Manager
🩺 Omada Health | Remote | US
$140,000 - $173,800

⏱️ Posted in the last 5 days

Senior Strategic Customer Success Manager
Cresta | Remote | US - East
$120,000 - $160,000

Senior Enterprise Customer Success Manager
Signifyd | Remote | US
$125,000 - $145,000

Senior Customer Success Manager
🔒 Obsidian Security | Remote | US - Central
$127,500 - $150,000

Customer Success Manager, Enterprise
Sourcegraph | Remote | US and Canada - East
$154,720 - $193,400

Experienced Onboarding & Implementation

Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 1-4 years. Salary is Base unless otherwise noted.

⚡️ Posted in the last 24 hours

Implementation Specialist
Lattice | Remote | US - Pacific
$91,000 - $113,500

Customer Success Manager
Diligent | Remote | US
$75,000 - $93,000

Customer Implementation Manager
May Mobility | Remote | US - Central
$70,000 - $100,000

⏱️ Posted in the last 5 days

Client Success Specialist
Experian | Remote | US
$57,111 - $98,993

Partner Success Specialist
Papaya | Remote | US
$65,000 - $75,000

Implementation Manager
Benepass | Remote | US
$100,000 - $120,000

Senior Onboarding & Implementation

Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 5+ years. Salary is Base unless otherwise noted.

⏱️ Posted in the last 5 days

Customer Success Strategist
Syrup | Remote | US - West
$140,000 - $175,000

Customer Success Strategist
Syrup | Remote | US - East
$140,000 - $175,000

Senior Implementation Specialist
Experian | Remote | US
$80,237 - $139,077

Senior Implementation Manager
Bestow | Remote | US
$135,000 - $145,000

Senior Implementation Consultant
Revenue.io | Remote | US
$120,000 - $160,000

Job Search Poll

Last week, I asked how often you reach out to hiring managers in your job search.

Do you reach out to the hiring manager as part of your application?

🟨🟨🟨🟨⬜️⬜️ Always (4)
🟩🟩🟩🟩🟩🟩 Sometimes (6)
🟨⬜️⬜️⬜️⬜️⬜️ Rarely (2)
12 Votes

Reaching out to the hiring manager can be a useful tool in your job search.

Specifically the hiring manager, not the recruiter.

The hiring manager will be your future boss. They ultimately have the biggest sway in whether you are hired or not. But ironically, most job seekers reach out to the recruiter.

If you’re worried about being filtered out by the ATS or by a recruiter, jump the line and introduce yourself to the hiring manager.

Your message should be focused on how you are excited about their company, passionate about the work they do – that you want to work there. This is what hiring managers want to hear; not too much fluff about you and your skillset – make it about them.

I’m really enjoying getting to know your job search, and I hope it’s helpful for you to hear where other folks are at. You’re always welcome to reply with suggestions for future questions.

Results are anonymous. I’ll share them next week.

If you have any ideas for questions, hit reply and I’ll include them in future Job Drops.

Leadership

Roles requiring Customer Success Leadership Experience. Salary is Base unless otherwise noted.

🌟 Posted Today

Senior Manager, Customer Success
🩺 RICOH | Remote | US
$100,000 - $140,000

Head of Customer Success
Vetcove | Remote | US
$160,000 - $280,000

⚡️ Posted in the last 24 hours

Director of Customer Support
GTreasury | Remote | US
$135,000

⏱️ Posted in the last 5 days

Senior Manager, Customer Success
AuditBoard | Remote | US
$132,000 - $198,000

Customer Success Manager, Lead
👩‍🎓 Stellic | Remote | US
$130,000 - $175,000

VP, Global Customer Success
RingCentral | Remote | US
$197,050 - $365,950

🇨🇦 Canada

Customer Success, Onboarding, and Implementation roles across all seniority levels, hiring in Canada. Salary posted when available, currency in USD unless otherwise noted.

🌟 Posted Today

Customer Success Coordinator
Zeitview | Remote | Canada

⚡️ Posted in the last 24 hours

FP&A Customer Success Manager
🏦 Datarails | Remote | US or Canada
$85,000 - $100,000

Customer Success Manager
Vidyard | Remote | US or Canada

Experience Manager - Customer Success
Riipen | Remote | Canada
$58,000 - $80,000

Customer Success Manager
Avidbots | Remote | Canada

⏱️ Posted in the last 5 days

Customer Onboarding Specialist
Unbounce | Remote | Canada
$61,879 - $80,371 CAD

Customer Success Manager, Enterprise
Sourcegraph | Remote | US and Canada - East
$154,720 - $193,400

Director of Partner Success
🔒 Sophos | Remote | Canada
$147,200 - $244,800

💶 Europe

Customer Success, Onboarding, and Implementation roles across all seniority levels, hiring in Europe. Salary posted when available.

🌟 Posted Today

FP&A Customer Success Manager
🏦 Datarails | Remote | UK

Customer Success Team Manager
Simpro | Remote | UK

⚡️ Posted in the last 24 hours

Senior Customer Success Operations Specialist
Supermetrics | Remote | Poland

Customer Success Partner
PriceSpider | Remote | UK

Strategic Customer Success Manager
SailPoint | Remote | Germany

Customer Success Manager
Bryter | Remote | Germany

Customer Success Specialist
Portside | Remote | Spain, Portugal, Moldova, Kazakhstan

Commercial & Account Manager Roles

Roles requiring specific prior experience in Sales, Renewals, Closing or other Commercial Relationship Management roles, experience range from 2-5+. Salary is Base unless otherwise noted.

🌟 Posted Today

Renewal Sales Account Manager
Hewlett Packard Enterprise | Remote | US
$72,300 - $169,900

⚡️ Posted in the last 24 hours

Partner Success Manager
Opendoor | Remote | US
$91,200 - $143,000

Senior Channel Account Manager
Ooma | Remote | US - Northeast
$130,000 - $210,000 OTE

Relationship Manager
🏦 Dwolla | Remote | US
$78,500 - $114,500

Account Manager
🔒 Upguard | Remote | US
$90,000 - $120,000 OTE

Senior Strategic Account Manager
🏦 FISPAN | Remote | US
$150,000 - $180,000

Support

Roles requiring prior experience in Support and/or Support Management, experience range from 2-5+. Salary is Base unless otherwise noted.

Sorry, nothing met my criteria to share today. Please check back Thursday!

Low Experience Opportunities (Break Into Tech)

Customer Success roles requiring 0-3 years of any combination of general work experience and customer-facing experience. Salary is Base unless otherwise noted.

🌟 Customer Success Manager
ServiceTitan | Remote | US
$58,400 - $78,100

Required:

  • 2+ years in customer-facing roles

Desired:

  • customer success/account management and/or sales experience

⚡️ Customer Success
👩‍🎓 Goalbook | Remote | US - DC Metro or NYC Metro
$70,000 - $110,000

Required:

  • 2+ years instructional leadership or coaching experience

  • 5+ years teaching experience

Desired:

  • 2+ years school or district leadership experience

  • 2+ years business experience, ideally in sales or customer success

Customer Success Manager
🩺 Carrot Fertility | Remote | $65,000 - $70,000

Required:

  • Bachelor’s Degree

  • 0-1 years experience in Customer Success, Support, or Account Management in a high-growth, technology environment

Desired:

  • Experience with Salesforce

  • familiarity with Carrot buyers (HR leaders)

Customer Success Manager
Eulerity | Remote | US
$60,000 - $70,000

Required:

  • 1-2 years of relevant Account Management experience

Desired:

  • Experience with Account Management at a technology company

  • Digital marketing experience

Global Opportunities

Each Drop, I try to find remote roles at companies hiring outside of the US. I only share roles posted in English, so I can personally vet, and many roles do not have an included salary.

Latin America

⚡️ Client Success Manager
Agent | Remote | Colombia
$2,000 - $3,000/mo USD

⚡️ Senior Customer Success Manager
Voxy | Remote | Brazil

Manager, Customer Success, PEO
Deel | Remote | LATAM

Customer Success Associate
Inspectorio | Remote | Ecuador

Customer Success Manager
Influ2 | Remote | LATAM

Asia

🌟 Customer Success Associate
SKUTOPIA | Remote | Philippines

⚡️ Client Success Manager
DiligenceVault | Remote | India

⚡️ Implementation Consultant
Motive | Remote | Pakistan

Implementation Consultant
Lightspeed | Remote | Philippines

Customer Success Manager
Penbrothers | Remote | Philippines

Customer Success Manager
GitLab | Remote | Japan

Oceania

🌟 Product Success Manager
Teamworks | Remote | Australia

Customer Success Manager
Hostaway | Remote | Australia

Africa

Sorry, nothing met my criteria to share today. Please check back Thursday!