Howdy! Here’s today’s roundup of 34 new Customer Success Jobs. Most jobs are remote, with posted salaries, and 11 are new, posted within the last 24 hours.
13 new CSM roles
3 new Onboarding roles
1 new Support roles
2 new Break Into Tech roles
2 new Leadership roles
13 new Global roles across Latin America, Asia, Europe and Africa
1 new Work from Anywhere roles
Job Symbols Key:
🌟 - posted today - 2 new roles
⚡️ - posted in the last 24 hours - 9 new roles
🌍 - work from anywhere - 1 new roles
Experienced Customer Success Managers
⚡️ SMB Client Success Manager | Wealth.com | Remote | US | $90,000 - $110,000
⚡️ Merchant Success Manager | Fulfil | Remote | US | $90,000 - $120,000
⚡️ Customer Success Manager, Strategic | ServiceTitan | Remote | US | $103,400 - $138,400
Customer Success Manager | Blueprint | Remote | US | $100,000 - $120,000
Customer Success Manager | Trufflehog | Remote | $120,500 - $141,500
Customer Success Manager | AssemblyAI | Remote | $120,000 - $150,000
Customer Success Manager | Abnormal Security | Remote | US | $119,000 - $140,000
Customer Success Manager | Fingerprint | Remote | $130,000 - $150,000
Brand Success Manager | Archive | Remote | US | $80,000 - $110,000
Senior, Enterprise and Principal Customer Success Managers
⚡️ Senior Customer Success Manager | Saviynt | Remote | US - West | $150,000 - $180,000
Senior Customer Success Manager | Axon | Remote | US - East | $83,000 - $138,000
Enterprise Client Success Manager | Array | Remote | US | $150,000
Strategic Customer Success Manager | Rockbot | Remote | US | $110,000 - $130,000
How to answer the most important question in any Customer Success interview
You'll be asked some version of the same question in every Customer Success interview:
Tell me about yourself.
It's simple, open-ended, and very hard to answer well on the spot. So I created a simple framework to answer this question well, every time.
I call it the "Your Story Framework." It has 3 parts:
Hook
2 Roles, 2 Wins
Connect the Dots
Each part is 1-2 sentences max, and each part is designed to help you connect your experience to the job and stand out in the mind of the interviewer.
Read: The Your Story Framework
Onboarding and Implementation
Implementation Manager | Second Nature | Remote | $65,000 - $70,000
Customer Onboarding Manager | FlowFi | Remote | $65,000 - $85,000
Senior Implementation Manager | Upstart | Remote | $121,300 - $167,800
Low Experience Opportunities (Break Into Tech)
⚡️ Associate Account Manager | Vivio | Remote | US | $50,000 - $55,000
Minimum of 1 year experience in a related industry
Bachelor’s preferred
⚡️ Client Experience Manager | Envoy Global | Remote | US | $45,000 - $50,000
1-2 years of customer service experience
Bachelor’s or equivalent work experience preferred
Leadership
Director of Customer Success | GlobalVetLink | Remote | US | $150,000 - $160,000
Senior Manager, Customer Success Operations | AlphaSense | Remote | US | $120,000 - $150,000
Global Roles
Anywhere in the World
🌍 Customer Success Manager | Fingerprint | Remote | $130,000 - $150,000
Latin America
Customer Success Manager | Multiplier | Remote | LATAM
Customer Experience Manager | Twilio | Remote | Colombia
Asia
⚡️ Onboarding Specialist | Hostaway | Remote | Philippines
⚡️ Customer Success Manager | Thumbtack | Remote | Philippines
Oceania
Senior Customer Support | Canva | Remote | Australia
Senior Onboarding Manager | DBT Labs | Remote | Australia
Europe
🌟 Customer Success Manager | DeepUp | Remote | Germany
⚡️ Customer Engagement Specialist | Bayer | Remote | Finland
Customer Success Manager | Sdui | Remote | Austria
Africa
🌟 Customer Care Representative | SSC Egypt | Remote | Egypt
Customer Service Representative | Cloverleaf Care | Remote | Nigeria
Customer Support Specialist ( German-speaking) | Neo Group | Remote | Africa