Today’s Job Drop includes 59 jobs in Customer Success. All jobs are remote, all jobs have posted salaries, and all jobs were posted in the last 24 hours.

Nicole’s Note: A well-informed CSM is one who understands not just their product, but how the Product org works. Check out the State of Product report below to understand how AI is impacting Product, and what that could mean for you and your customers.

80% of product professionals say AI helps them ship faster, but customers aren’t seeing value any sooner. Atlassian’s State of Product 2027 explores the gains AI is delivering and the challenges that remain, from decision-making that hasn’t kept pace to gut instinct overriding customer evidence.

Read the report

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2-5 years experience as a CSM, managing mid-market, medium touch books of business.

The minimum salary floor is $75,000, and the median salary is $105,000. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 12 more Mid-Career roles posted this week.

Senior Technical Success Manager
STN Inc | Remote | US
$100,000 - $110,000

Client Success Manager
Pharmaceutical Strategies Group | Remote | US
$100,000 - $140,000

Banking Customer Success Manager
Onsetto | Remote | US
$85,000 - $100,000

Customer Success Manager, Settlement & Notary
Snapdocs | Remote | US
$107,000 - $145,000

Customer Success Manager
PreVeil | Remote | US
$85,000 - $115,000

Customer Success Manager - Mid-Market
Balto | Remote | US
$75,000 - $80,000

Customer Success Manager
Expel | Remote | US
$93,900 - $136,200

Customer Success Manager
Cognisys | Remote | US
$80,000 - $90,000

Lead Customer Success Manager
Inspectorio | Remote | US
$87,506 - $120,000

Customer Success & Digital Account Specialist
Technogym | Remote | US
$80,000+

Senior Account Manager
Steno | Remote | US - West
$85,000 - $95,000

Client Success Manager
Procare HR | Remote | US
$85,000 - $100,000

Product Client Success Manager
CCC Intelligent Solutions | Remote | US
$78,556 - $120,000

Account Manager, Mid-Market
Allego | Remote | US
$75,000 - $120,000

Senior Renewal Representative
Digimarc | Remote | US
$78,400 - $98,000

Client Success Manager, Implementation and Accounts
Cuvo Health | Remote | US
$75,000 - $100,000

1-4 years experience as a CSM, managing low touch, high volume books of business.

The minimum salary floor is $70,000, and the median salary is $90,000. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 1 more SMB & Digital roles posted this week.

Customer Success Manager
The Access Group | Remote | US
$70,000 - $80,000

Customer Success Manager
Hubstaff | Remote | US
$80,000 - $100,000

Customer Success Manager
ServiceTitan | Remote | US
$71,800 - $115,300

Account Manager
OpenTable | Remote | US
$80,000 - $85,000

Account Manager, SMB
Fetch | Remote | US
$73,000 - $81,950

5+ years experience as a CSM, managing Enterprise and high touch books of business.

The minimum salary floor is $100,000, and the median salary is $133,750. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 10 more Senior roles posted this week.

Senior Customer Success Manager
Coder | Remote | US
$112,000 - $170,000

Strategic Customer Success Manager
LaunchDarkly | Remote | US
$145,500 - $235,400

Senior Strategic Customer Success Manager
Coder | Remote | US
$139,000 - $201,000

Customer Success Manager
Riveron | Remote | US
$135,000 - $175,000

Director, Customer Operations
XanEdu Publishing | Remote | US
$110,000 - $125,000

Customer Success Manager
Converge Insurance | Remote | US
$140,000 - $170,000

Customer Success Manager
Aras | Remote | US
$140,000 - $160,000

Senior Customer Success Manager
Help Scout | Remote | US
$139,000 - $160,000

Customer Success Manager
CyberSheath | Remote | US
$100,000 - $125,000

Senior Customer Success Manager
Genesys | Remote | US
$104,000 - $183,000

Strategic Customer Success Manager
STACK | Remote | US
$110,000 - $130,000

Enterprise CSM
LocalStack | Remote | US or Canada
$130,000 - $210,000

7+ years experience as a CSM, managing the highest touch and most valuable books of business.

The minimum salary floor is $120,000, and the median salary is $165,000. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 1 more Strategic roles posted this week.

Principal Customer Success Manager
Fortra | Remote | US
$130,000 - $150,000

Customer Success Manager
PCI Pal | Remote | US
$130,000+

Senior Customer Success Manager
Sinch | Remote | US
$124,000 - $155,000

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0-2 years in Customer Success, SaaS, or customer-facing roles outside of Tech.

The minimum salary floor is $50,000 and the median salary is $75,000. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop or 3 more Associate roles posted this week.

Customer Success Manager
MDI | Remote | US
$50,000 - $60,000

Implementation Engineer
Fortress Information Security | Remote | US
$55,000 - $75,000

Client Success Manager
VisualDx | Remote | US
$69,000 - $74,000

Customer Success roles requiring no prior tech experience, but vertical expertise like Healthcare, Education, etc.

The minimum salary floor is $60,000 and the median salary is $92,500. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 3 more Break Into Customer Success roles posted this week.

Client Success Manager
Pharmaceutical Strategies Group | Remote | US
$100,000 - $140,000

SMB Construction Success Manager
Fieldwire by Hilti | Remote | US
$75,600 - $98,979

Customer Success Manager
Converge Insurance | Remote | US
$140,000 - $170,000

Roles for Managers of Customer Success teams.

The minimum salary floor is $100,000, and the median salary is $145,000. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 5 more Manager roles posted this week.

Senior Manager, Customer Success
FourKites | Remote | US
$145,000 - $175,000

Customer Success Team Lead (Implementation)
Datarails | Remote | US
$120,000 - $150,000

Senior Group Manager, Customer Success
Lyra Health | Remote | US
$134,000 - $184,000

Roles for Directors and Head of Customer Success.

The minimum salary floor is $120,000, and the median salary is $185,000. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 6 more Director roles posted this week.

Senior Director, Customer Success
Sinch | Remote | US
$176,800 - $221,000

Director, Customer Success Onboarding
Foley | Remote | US
$130,000 - $175,000

Roles for VPs of Customer Success.

The minimum salary floor is $150,000, and the median salary is $208,750. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 4 VP of Customer Success roles.

VP, Customer Success
Bonusly | Remote | US
$175,000 - $225,000

Roles requiring specific prior experience in Operations, Program Management or Enablement, experience range from 2-5+ years.

The minimum salary floor is $70,000 and the median salary is $146,650. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 2 more Operations roles posted this week.

Program Manager, Identity Security - Customer Success
Cyera | Remote | US
$100,000 - $130,000

Customer Success Project Management and Strategy Manager
Sinch | Remote | US
$152,000 - $190,000

Senior Digital Program Manager
6sense | Remote | US
$92,813 - $136,125

Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years.

The minimum salary floor is $70,000, and the median salary is $117,703. Salary is Base unless otherwise noted.

See Tuesday’s Job Drop for 9 more Onboarding roles posted this week.

Senior Implementation Consultant
Empower | Remote | US
$72,200 - $101,975

Senior Principal Implementation Consultant
Thomson Reuters | Remote | US
$100,100 - $185,900

Customer Implementation Manager
Daniels Health | Remote | US
$75,343 - $90,127

Customer Onboarding Manager
SAI360 | Remote | US
$100,000 - $130,000

Onboarding CSM
Palo Alto Networks | Remote | US
$123,880 - $202,070

Customer Success roles across all seniority levels, hiring in Canada, with salary included in the job description. Currency in USD unless otherwise noted.

See Tuesday’s Job Drop for 6 more Canada roles posted this week.

Enterprise CSM
LocalStack | Remote | US or Canada
$130,000 - $210,000

Each Drop, I try to find remote Customer Success roles at companies hiring outside of the US. I only share roles posted in English that include a salary.

See Tuesday’s Job Drop for 4 more Global roles posted this week.

Technical Customer Success Manager
Modash | Remote | Europe
€60,000 - €90,000

Senior Implementation Specialist
Karbon | Remote | UK
£64,000 - £70,000

Nicole St. Germain is a former Director of Customer Success and hiring manager, now running Customer Success Jobs, a twice weekly newsletter delivering 75+ curated remote CS roles to over 5,000 subscribers, and host to the Community, a dedicated space for Customer Success job seekers.

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