Today’s Job Drop includes 57 jobs in Customer Success. All jobs are remote, all jobs have posted salaries, and ALL jobs were posted in the last 24 hours.
16 new CSM roles
10 new Leadership roles
3 new Canada roles
3 new Global roles across Europe, Latin America, Asia, and Africa
The Latest Playbook
How to ask good questions in an interview
The promise of Playbooks is that you will get insights and strategies straight from my 1:1 coaching sessions. And this month, I’ve been talking a lot about interviews.
Asking good questions is such an overlooked opportunity to demonstrate your ability as a candidate, as well as an opportunity to steer the conversation where you want it to go. But it can also feel hard to know: are you actually asking good questions, or just asking what everyone else is asking?
People like people who ask great questions. People like to talk about themselves and what they’re passionate about, and a lot of hiring managers are passionate about their work. Getting someone talking is a great cheat code to getting them to think well of you.
Turn an interview into a conversation
A great interview feels like a conversation, and conversations are two-sided. Don’t let your interviewer drive with their pre-written questions that feel awkward and stilted. When you give them your answer, ask a question back, don’t hold them all for the end. Treat them like any interesting person you’re meeting for the first time.
But don’t use up all your questions during the interview. Save a few toward the end so you can leave them with a strong impression.
Good questions demonstrate confidence
Asking good questions is a mark of confidence. It proves that you’ve done your research, that you know what you want, that you’re not desperate and that they also need to meet your needs.
Ask questions at a level that prove you understand Customer Success. Questions like “What does the handoff from Sales to CS look like right now, and where does it tend to break down?” Use the questions you ask as an opportunity to prove yourself, not just your answers.
Ask questions that show you’re evaluating them as much as they’re evaluating you. Questions like “What are the common traits of your current CSMs? What about CSMs that have left?” You need a job, but they also need a hire. Don’t let them make you feel like they have all the power.
Experienced Customer Success Managers
2-4 years experience as a CSM. The minimum salary floor is $70,000, and the median salary is $100,250. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 16 more CSM roles posted this week.
🌟 Posted Today
Senior Client Success Manager
#paid | Remote | US
$90,000 - $100,000
Client Success Manager
BizLibrary | Remote | US
$75,000
Senior Analyst, Customer Success
JDPower | Remote | US
$100,000 - $105,000
Customer Success Manager
Interact | Remote | US
$75,000 - $85,000
Customer Success Manager
Torii | Remote | US
$90,000 - $115,000
⚡️ Posted in the last 24 hours
Customer Success Manager
Infios | Remote | US or Canada
$105,000
Customer Success Manager
Evercommerce | Remote | US
$80,000 - $90,000
Client Success Manager
OuterBox | Remote | US
$75,000 - $90,000
Implementation & Customer Success Manager
Avo | Remote | US
$110,000 - $130,000
Customer Success Manager
Datavant | Remote | US
$90,000
Senior Customer Success Manager
Ridgeline | Remote | US
$104,000 - $143,000 OTE
Partner Success Manager
CareerPlug | Remote | US
$90,000 - $120,000
Senior Partner Success Associate
Rula | Remote | US
$102,595 - $114,665
Customer Success Manager
Flai | Remote | US
$85,000 - $135,000
Senior Renewals Specialist
1Password | Remote | US or Canada
$74,000 - $104,000
Customer Success Manager
Aligned | Remote | US
$90,000 - $105,000
Senior Customer Success Managers
5+ years experience as a CSM. The minimum salary floor is $100,000, and the median salary is $145,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 17 more Senior & Enterprise CSM roles posted this week.
🌟 Posted Today
Senior Customer Success Manager
Vantage | Remote | US
$140,000 - $160,000
Customer Success Manager
Datavant | Remote | US
$120,000 - $180,000
Senior Customer Success Manager
Observe.AI | Remote | US
$135,000 - $158,000
⚡️ Posted in the last 24 hours
Senior Customer Success Manager
Thrive | Remote | US
$125,000 - $150,000
Customer Success Operations Manager
HHAeXchange | Remote | US
$100,000 - $120,000
Client Success Director
Dun & Bradstreet | Remote | US
$123,100 - $206,800
Senior Customer Success Manager
Alkami | Remote | US
$113,000 - $125,000
Senior Customer Success Manager
Toast | Remote | US
$105,000 - $140,000
Senior Customer Success Manager
Wonderlic | Remote | US
$110,000 - $140,000 OTE
Senior Principal Customer Success Manager
PagerDuty | Remote | US
$124,800 - $171,600
Lead Account Manager
Interra Health | Remote | US
$106,575 - $142,000
Leadership
Roles requiring Customer Success Leadership Experience. The minimum salary floor is $100,000, and the median salary is $160,600. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 10 more Leadership roles posted this week.
🌟 Posted Today
Manager, Customer Success
Thales | Remote | US
$125,055 - $226,480
⚡️ Posted in the last 24 hours
Client Success Director
Qventus | Remote | US
$160,000 - $190,000
Client Success Leader
Machinify | Remote | US
$130,000 - $160,000
Director, Client Success
Included Health | Remote | US
$170,000 - $228,000
Customer Success Director
Avo | Remote | US
$130,000 - $160,000
Head of Customer Engagement
Adobe | Remote | US
$196,400 - $293,900
Vice President, Customer Success
Lone Wolf | Remote | US
$220,000 - $260,000
Director of Customer Success Management
Owner | Remote | US
$190,000 - $210,000
Vice President, Customer Success
ProKeep | Remote | US
$185,000 - $260,000
Senior Director, Customer Success Strategy
Heartflow | Remote | US
$250,000 - $295,000
Break Into Customer Success
Customer Success roles requiring no prior tech experience, but general or specialized work experience OR non-tech industry expertise. The minimum salary floor is $50,000 and the median salary is $75,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 2 more Break Into CS roles posted this week.
⚡️ Posted in the last 24 hours
Customer Success Manager
EverCommerce | Remote | US
$75,000 - $85,000
4+ years working in a B2B client-facing account management, support or project management experience preferably involving SaaS services targeting SMB customers
Client Success Manager
LEAP | Remote | US
$80,000 - $90,000
2+ years’ experience in a client facing role with a technology company or Legal background
Scaled Customer Success Associate
Motorola Solutions | Remote | US
$70,000 - $80,000
3+ years of experience in a customer-facing role in customer advocacy, sales or public safety
Senior Partner Success Associate
Rula | Remote | US
$102,595 - $114,665
3+ years of professional experience in account management, customer success, or healthcare operations
Customer Success Manager
Subtext | Remote | US
$75,000 - $85,000
Minimum 2 years in a customer-facing, operations, or support role
Associate Client Success Manager
Butterfly Network | Remote | US
$100,000
1+ years experience in either a sales, consulting, account management or customer success role
Experience in healthcare services preferred
Customer Success Manager
Aligned | Remote | US
$90,000 - $105,000
2+ years of experience in customer success, support, or account management, ideally in a SaaS or B2B environment
Customer Success Operations
Roles requiring specific prior experience in Operations, Program Management or Enablement, experience range from 2-5+ years. The minimum salary floor is $70,000 and the median salary is $132,750. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more Operations roles posted this week.
Sorry, no jobs fit the requirements today. Please check back Tuesday!
Onboarding & Implementation
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years. The minimum salary floor is $70,000, and the median salary is $106,660. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more Onboarding & Implementation roles posted this week.
🌟 Posted Today
Implementation Engineer
Evertrue | Remote | US
$90,000 - $100,000
Field Implementation Manager
GreenSpark | Remote | US
$85,000 - $95,000
Implementation Manager
OneImaging | Remote | US
$110,000 - $140,000
Onboarding Specialist
Cherry | Remote | US
$87,000 - $110,000 OTE
⚡️ Posted in the last 24 hours
Implementation & Customer Success Manager
Avo | Remote | US
$110,000 - $130,000
Customer Onboarding Specialist
Autodesk | Remote | US
$72,000 - $128,260
Senior Merchant Implementation Manager
ShipBob | Remote | US
$71,942 - $95,923
🇨🇦 Canada
Customer Success roles across all seniority levels, hiring in Canada, with salary included in the job description. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 5 more Canada roles posted this week.
🌟 Posted Today
Senior Director, Customer Success
JDPower | Remote | Canada
$145,000 - $170,000 CAD
⚡️ Posted in the last 24 hours
Customer Success Manager
Infios | Remote | US or Canada
$105,000
Senior Renewals Specialist
1Password | Remote | US or Canada
$73,000 - $102,000 CAD
Global Opportunities
Each Drop, I try to find remote Customer Success roles at companies hiring outside of the US. I only share roles posted in English that include a salary. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 1 more Global roles posted this week.
🌟 Posted Today
Startup Customer Success Manager
Ashby | Remote | EU
€44,000 – €105,000
⚡️ Posted in the last 24 hours
Senior Customer Success Manager
Coder | Remote | UK
£81,000 – £109,000
Customer Success Specialist
Infra One | Remote | Philippines
$30,000 - $36,000
Get an edge in an employer’s market.
The 2026 job market is an employer's market. There are a lot of qualified Customer Success candidates, and hiring managers can afford to be picky.
Insider is your edge.
More jobs, right on time. Two Job Drops a week means you’re seeing roles right after they’re posted. In a market where good jobs close fast, that timing matters.
Strategies that get you hired. The Playbooks turn nebulous advice like “post on LinkedIn” into real tactics you can do today. You stop second-guessing every move and start taking action with confidence, even on the parts of the job search that feel yucky.
The pulse of the market. After years as a Director of Customer Success and two years running this newsletter, I know how this market moves. I share what I'm seeing every week so you're not guessing.
About the Author
Nicole St. Germain is a former Director of Customer Success and hiring manager, now running Customer Success Jobs, a twice weekly newsletter delivering 75+ curated remote CS roles to over 5,500 subscribers, and strategic Playbooks to help job seekers land an incredible job.