Today’s Job Drop includes 43 jobs in Customer Success. All jobs are remote, all jobs have posted salaries, and ALL jobs were posted in the last 24 hours.
3 new CSM roles
7 new Leadership roles
5 new Canada roles
9 new Global roles across Europe, Latin America, Asia, and Africa
Today’s Partner
Why does every QBR sound like it took an hour to prep?
The strategic-account QBR has a different feeling. The CSM walks in knowing the buying committee, usage trends, support history, news on the company. They've blocked an hour to prep. The customer feels seen.
The other 190 QBRs don't get that hour. The CSM scans the dashboard five minutes before the call. They wing it. The customer answers the same baseline questions for the third time this year.
What if every QBR was a strategic-account QBR? Two minutes before the call, your CSM has the full brief in Slack: usage trends, support history, NPS, news on the company, what their champion just posted on LinkedIn.
Every customer feels like your top customer. Even when there are 200 of them.
3,000+ tools connected. SOC 2 certified. Your data never trains models.
"It was almost instantly adopted by the bulk of my team." Boris Wexler, CEO, Space Dinosaurs
Experienced Customer Success Managers
2-4 years experience as a CSM. The minimum salary floor is $70,000, and the median salary is $100,250. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 8 more CSM roles posted this week.
🌟 Posted Today
Founding Customer Success Manager
Beam | Remote | US
$80,000 - $130,000
+ variable
⚡️ Posted in the last 24 hours
Customer Success Specialist
Regenified | Remote | US
$110,000 - $120,000
Customer Success Associate - SMB
Omada | Remote | US
$98,200 - $117,750
Senior Customer Success Managers
5+ years experience as a CSM. The minimum salary floor is $100,000, and the median salary is $145,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 9 more Senior & Enterprise CSM roles posted this week.
🌟 Posted Today
Strategic Client Success Manager
DailyPay | Remote | US
$112,000 - $175,000
Strategic Customer Success Manager
Maze | Remote | US and Canada
$123,000 - $145,000
+ $30,800 - $36,200 variable
Senior Partner Success Manager
Nteractive | Remote | US
$115,000 - $125,000
⚡️ Posted in the last 24 hours
Senior Client Success Manager
Cordial | Remote | US
$115,000 - $145,000
Senior Customer Success Manager
Abnormal | Remote | US
$139,440 - $164,000
Partner Customer Success Manager
Horizon3.ai | Remote | US
$120,000 - $130,000
Senior Customer Success Manager
9amHealth | Remote | US
$145,000
+15% variable
Customer Success Manager
Sixfold | Remote | US
$125,000 - $195,000
Majors Customer Success Manager
Five9 | Remote | US
$129,010 - $199,990
Senior Customer Success Manager
Instacart | Remote | US
$112,000 - $165,500
Leadership
Roles requiring Customer Success Leadership Experience. The minimum salary floor is $100,000, and the median salary is $160,600. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 10 more Leadership roles posted this week.
🌟 Posted Today
Vice President of Client Success
EverService | Remote | US
$145,000 - $165,000
⚡️ Posted in the last 24 hours
Director of Partner Success
The Suite | Remote | US
$140,000 - $160,000
+ $40,000 - $80,000
Vice President of Customer Success
Bettercomp | Remote | US
$190,000 - $205,000
+ 30% variable
Director, Digital Customer Success
Kantana | Remote | US
$150,000 - $180,000
Director, Customer Success
Vanilla | Remote | US
$160,000 - $185,000
Director, Client Success
Machinify | Remote | US
$130,000 - $160,000
Director, Customer Success
Carrot | Remote | US
$155,000 - $180,000
Break Into Customer Success
Customer Success roles requiring no prior tech experience, but general or specialized work experience OR non-tech industry expertise. The minimum salary floor is $50,000 and the median salary is $75,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more Break Into CS roles posted this week.
🌟 Posted Today
Associate Partner Success Manager
Curriculum Associates | Remote | US
$51,250 - $84,250
You have a Bachelor’s degree (Education or Marketing/Business preferred)
“Though not required, we find educators within the K-12 space to be successful in this position given their knowledge of the complexities of managing a classroom, understanding of the unique educational landscape, and ability to instill buy-in from their fellow educators”
⚡️ Posted in the last 24 hours
Customer Success Associate
Wisetack | Remote | US
$58,300 - $81,600
2+ years of experience in a customer-facing role, such as customer success, onboarding, support, sales, or account management
Nurse Education Implementation Specialist
Elsevier | Remote | US
$78,800 - $131,300
1-2 years of experience in Sales, Project Coordination, Customer Success, Customer Service or other Customer-facing roles
Have a minimum of a Bachelor’s degree
Experience in Nursing Education in higher education preferred
Customer Success Operations
Roles requiring specific prior experience in Operations, Program Management or Enablement, experience range from 2-5+ years. The minimum salary floor is $70,000 and the median salary is $132,750. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 1 more Operations roles posted this week.
🌟 Posted Today
Enablement Lead
Carestream | Remote | US
$120,100 - $150,100
⚡️ Posted in the last 24 hours
Customer Success Operations Manager
Acumatica | Remote | US
$100,000 - $120,000
Client Success Operations Manager
Rightway | Remote | US
$90,000 - $130,000
Senior Manager, Customer Success Operations
JD Power | Remote | US
$145,000 - $160,000
Onboarding & Implementation
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years. The minimum salary floor is $70,000, and the median salary is $106,660. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 4 more Onboarding & Implementation roles posted this week.
🌟 Posted Today
Enterprise Implementation Consultant
Samsara | Remote | US
$88,979 - $119,636
⚡️ Posted in the last 24 hours
Strategy and Implementation Manager
Snapsheet | Remote | US
$110,000 - $140,000
🇨🇦 Canada
Customer Success roles across all seniority levels, hiring in Canada, with salary included in the job description. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 5 more Canada roles posted this week.
🌟 Posted Today
Strategic Customer Success Manager
Maze | Remote | US and Canada
$123,000 - $145,000
+ $30,800 - $36,200 variable
Customer Success Manager
ZIRO | Remote | Canada
$80,000 - $100,000
+ variable
Product Implementation Manager
CapIntel | Remote | US
$100,000 - $140,000 CAD
Customer Success Operations Analyst
Affinity | Remote | Canada
$68,000 - $85,000 CAD
⚡️ Posted in the last 24 hours
Director, Customer Success
CarriersEdge | Remote | Canada
$110,000 - $140,000
Global Opportunities
Each Drop, I try to find remote Customer Success roles at companies hiring outside of the US. I only share roles posted in English that include a salary. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 3 more Global roles posted this week.
🌟 Posted Today
Head of Customer Success
TRI | Remote | UK
£90,000 - £100,000
Senior Manager, Customer Success
Insight Software | Remote | UK
£83,000 - £104,000
Customer Success & Engagement Manager
Kobalt | Remote | Australia
$112,000 - $145,000 AUD
Senior Implementation Consultant
Kyrbia | Remote | Mexico
$1,015,100 - $1,283,825 MEX
Senior Customer Success Manager
Bettercomp | Remote | Poland
234,002.45 zł- 316,591.55 zł
⚡️ Posted in the last 24 hours
Mid-Market Customer Success Manager
Ashby | Remote | Europe
€70,000 – €105,000
Startup Customer Success Manager
Ashby | Remote | EU
€44,000 – €105,000
Customer Success Manager
Adelaide Metrics | Remote | UK
£62,000 - £78,000 OTE
Senior Renewals Specialist
1Password | Remote | UK
£57,000 - £80,000
Get an edge in an employer’s market.
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The pulse of the market. After years as a Director of Customer Success and two years running this newsletter, I know how this market moves. I share what I'm seeing every week so you're not guessing.
About the Author
Nicole St. Germain is a former Director of Customer Success and hiring manager, now running Customer Success Jobs, a twice weekly newsletter delivering 75+ curated remote CS roles to over 5,500 subscribers, and strategic Playbooks to help job seekers land an incredible job.