Today’s Job Drop includes 62 jobs in Customer Success. All jobs are remote, all jobs have posted salaries, and all jobs were posted in the last 24 hours.
Customer Success Managers:
Leadership:
Plus:
Upcoming Community Events
I’m building a full calendar for the next two months of events that help foster community, share what’s working, and help you land your next great role. New events are added all the time, so keep an eye on the calendar (also shared in the Community!).
Tomorrow: Break Into Success Q&A - Waitlist
Tomorrow, I’m hosting a Break Into Success Q&A for all subscribers. It is currently full, but join the waitlist for first access to the next one!
Monday: Job Search Coworking Hour - Insiders
On Monday we kick off a new weekly event for Insiders: the Job Search Coworking Hour!
You don’t have to go through your job search alone. I’m really excited about this one. If you can’t make it next week, check the calendar for future dates alternating Mondays and Thursdays through the end of October.
Next Up:
Wednesday: Interview Practice Session - Insiders
Got interview jitters? Practice your interview stories and common CS questions with real life hiring managers and recruiters in this very safe, small group, not recorded session.
September 16: CS Leadership Job Search Discussion - Open
The job search for leaders is fundamentally different than for ICs, especially in this market. I’m putting together a small group chat just for leaders to share tactics and strategies and get to know each other a little bit better.
September 30: Networking for CS Job Seekers LIVE - Open
Free webinar. You know you need to network, but you’re not sure how or where to start. I’ve wrangled an amazing guest host for this one, and Allison is going to teach us exactly how she stays interviewing in this job market!
Mid-Market Customer Success Managers
2-5 years experience as a CSM, managing mid-market, medium touch books of business.
The minimum salary floor is $75,000, and the median salary is $105,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 11 more Mid-Market roles posted this week.
Posted Today
Customer Success Manager
The Cigna Group | Remote | US
$75,200 - $125,300
Client Success Manager
Power TakeOff, Inc. | Remote | US
$105,000 - $120,000
Customer Success Manager
Phrase | Remote | US
$70,000 – $90,000
Posted in the last 24 hours
Customer Success Manager
Equifax | Remote | US
$105,000 - $130,000
Customer Success Manager
EverDriven | Remote | US
$88,000 - $105,000
Client Success Manager
Veriforce | Remote | US
$95,000 - $110,000
Value Partner
Totango | Remote | US or Canada
$95,000 - $105,000
Account Manager
AlphaSense | Remote | US
$96,000 - $120,000
Senior Client Relationship Manager
OpenText | Remote | US
$107,800 - $161,600
Customer Success Manager
Deltek, Inc | Remote | US
$75,000 - $110,000
Senior Creative Account Manager
Brilliant | Remote | US
$80,000 - $104,000
Customer Success Manager
CerebriOS | Remote | US
$75,000 - $105,000
Customer Success Manager
Weflow | Remote | US or Canada
$90,000 - $150,000
SMB & Digital Customer Success Managers
1-4 years experience as a CSM, managing low touch, high volume books of business.
The minimum salary floor is $70,000, and the median salary is $90,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more SMB & Digital roles posted this week.
Posted Today
Customer Success Manager
Carrot Fertility | Remote | US
$70,000 - $82,000
Posted in the last 24 hours
Customer Success Manager
Slang AI | Remote | US
$92,000 - $104,000
Scaled Success Account Manager
Hatch | Remote | US
$90,000
Senior Customer Success Managers
5+ years experience as a CSM, managing Enterprise and high touch books of business.
The minimum salary floor is $100,000, and the median salary is $133,750. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 12 more Senior roles posted this week.
Posted Today
Senior Client Success Manager
Virta Health | Remote | US
$129,000 – $166,500
Senior Customer Success Manager
Genesys | Remote | US
$104,000 - $183,000
Customer Success Manager
OutSystems | Remote | US
$100,000 - $118,000
Posted in the last 24 hours
Lead Customer Success Specialist
Veeam Software | Remote | US
$127,200 - $325,600
Senior Customer Success Manager
Stravito | Remote | US
$110,000 - $129,000
Senior Client Success Manager
EnergyHub | Remote | US
$125,000 - $140,000
Senior Customer Success Manager
Akamai | Remote | US
$112,500 - $202,500
Senior Client Success Manager
AccessHope | Remote | US
$100,838 - $134,622
Senior Customer Success Manager
Eleven | Remote | US
$130,000
Customer Success Manager
OutSystems | Remote | US
$100,000 - $118,000
Senior Client Manager
UpMetrics | Remote | US
$105,000 - $130,000
Customer Success Engineer
Cribl | Remote | US
$110,000 - $180,000
Strategic Customer Success Managers
7+ years experience as a CSM, managing the highest touch and most valuable books of business.
The minimum salary floor is $120,000, and the median salary is $165,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more Strategic roles posted this week.
Posted Today
Senior Customer Account Manager
Nerdio | Remote | US
$150,000 - $170,000
Customer Strategy Manager
Faro Health Inc. | Remote | US
$143,000 - $173,000
Posted in the last 24 hours
Senior Customer Success Manager
UiPath | Remote | US or Canada
$140,000 - $170,000
Executive Customer Success Manager
Aline | Remote | US
$125,000+
Strategic Customer Success Manager
DocuSign | Remote | US
$114,400 - $179,800
Associate Customer Success Managers
0-2 years in Customer Success, SaaS, or customer-facing roles outside of Tech.
The minimum salary floor is $50,000 and the median salary is $75,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 2 more Associate roles posted this week.
Posted in the last 24 hours
Customer Success Manager
Strive Pharmacy | Remote | US
$65,000 - $85,000
Customer Success Partner
Hi Rasmus | Remote | US
$65,000 - $72,000
Client Success Associate
RealPage | Remote | US
$65,000 - $80,000
Break Into Customer Success
Customer Success roles requiring no prior tech experience, but vertical expertise like Healthcare, Education, etc.
The minimum salary floor is $60,000 and the median salary is $123,250. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 1 more Break Into Customer Success roles posted this week.
Posted Today
Partner Success Manager
Jukebox Health | Remote | US
$100,000 - $115,000
Posted in the last 24 hours
Customer Success Partner
Hi Rasmus | Remote | US
$65,000 - $72,000
Borrower Success Specialist
Wisetack | Remote | US
$55,000 - $62,000
Job searching is hard. It’s harder alone.
If you’re actively in your job search right now, I’d highly recommend upgrading to Insider.
You get the jobs, and you also get the latest Insider benefit:
The Customer Success Jobs Community
Why I built the community
My intention is to create a space where people can feel safe sharing honestly about their job search, and not worry about performing for recruiters or hiring managers.
A space that feels empathetic and helpful, with a focus on both the practical and the mindful.
Somewhere you can share your resume and get honest feedback about how to improve it to get more interviews, or share your own hard-won wisdom.
Connect on chat and at events
I just launched a whole events calendar for Insiders to take community one step further.
Events like weekly coworking, interview practice sessions, and private Q&As are live and upcoming. Connect with other job seekers who get it, learn from each other, and grow together.
What to expect
In the Community I share previews of Job Drops and other resources, I share jobs that miss the Drop or might not quite meet the typical criteria, and it’s place you can reach me directly if you have specific questions or need advice on your job search.
But the best part is it’s not just about me! It’s about other Job Seekers like you, working together to navigate this beast of a job market. People have shared their wins, their struggles, and resources that helped them land interviews and get jobs.
It’s important to know that you’re not alone in your job search, we’re in this together.
Manager of Customer Success
Roles for Managers of Customer Success teams.
The minimum salary floor is $100,000, and the median salary is $145,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 3 more Manager roles posted this week.
Posted Today
Manager of Customer Onboarding
Enumerate | Remote | US
$90,000 - $110,000
Posted in the last 24 hours
Lead Customer Success Manager
GovCIO LLC | Remote | US
$185,000 - $205,000
Manager, Revenue Operations
KnowBe4 | Remote | US
$155,000 - $164,000
Posted in the last 5 days
Manager, Enterprise Customer Success
Zillow Group | Remote | US
$104,300 - $175,300
Director of Customer Success
Roles for Directors and Head of Customer Success.
The minimum salary floor is $120,000, and the median salary is $185,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 4 more Director roles posted this week.
Posted Today
Senior Director, Customer Success Transformation
Genesys | Remote | US
$191,700 - $337,100
Director of Customer Success
Dispatch | Remote | US
$135,000 - $160,000
Posted in the last 24 hours
Director, Customer Success
UiPath | Remote | US
$175,000 - $220,000
Director of Customer Success
AssetWatch, Inc. | Remote | US
$160,000 - $194,000
Posted in the last 5 days
Director, Customer Success
CrowdStrike | Remote | US
$155,000 - $240,000
Customer Success Operations
Roles requiring specific prior experience in Operations, Program Management or Enablement, experience range from 2-5+ years.
The minimum salary floor is $70,000 and the median salary is $146,650. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 8 more Operations roles posted this week.
Posted Today
Partner Commercial Success Manager
Neo4j | Remote | US
$190,000 - $200,000
Posted in the last 24 hours
Manager, Revenue Operations
KnowBe4 | Remote | US
$155,000 - $164,000
Onboarding & Implementation
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years.
The minimum salary floor is $70,000, and the median salary is $117,703. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 9 more Onboarding roles posted this week.
Posted in the last 24 hours
Implementation Specialist
InsCipher | Remote | US
$70,000 - $85,000
Senior Manager, Implementation
Rippling | Remote | US
$99,705 - $175,950
🇨🇦 Canada
Customer Success roles across all seniority levels, hiring in Canada, with salary included in the job description. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 3 more Canada roles posted this week.
Posted Today
Client Success Manager
From Day One, Inc. | Remote | Canada
$75,000 CAD
Posted in the last 24 hours
Senior Customer Success Manager
Varicent | Remote | Canada
$120,700 - $158,400 CAD
Manager, Customer Success
Hive | Remote | Canada
$100,000 - $146,000 CAD
Senior Customer Success Manager
UiPath | Remote | US or Canada
$140,000 - $170,000
Enterprise Core Customer Success Manager
Samsara | Remote | Canada
$98,685 - $127,710 CAD
Value Partner
Totango | Remote | US or Canada
$131,000 - $146,000 CAD
Customer Value Architect
MindBridge Analytics | Remote | Canada
$115,000 - $130,000 CAD
Customer Success Manager
Weflow | Remote | US or Canada
$90,000 - $150,000
Success Architect
Salesforce | Remote | Canada
$115,200 - $192,500 CAD
Global Opportunities
Each Drop, I try to find remote Customer Success roles at companies hiring outside of the US. I only share roles posted in English that include a salary.
See Tuesday’s Job Drop for 6 more Global roles posted this week.
Posted Today
Strategic Account Manager
Sardine | Remote | Middle East, Europe
AED 395,000 - AED 465,000
About the Author
Nicole St. Germain is a former Director of Customer Success and hiring manager, now running Customer Success Jobs, a twice weekly newsletter delivering 75+ curated remote CS roles to over 5,700 subscribers, and strategic Playbooks to help job seekers land an incredible job.