Today’s Job Drop includes 52 jobs in Customer Success. All jobs are remote, all jobs have posted salaries, and all jobs were posted in the last 24 hours.
Customer Success Managers:
Leadership:
Plus:
ICYMI: News and Updates
Here’s what’s been going on around here:
Community
I launched a Community! It’s an exclusive new benefit for Insiders. Some discussions from this week:
July In Review: The Community got first look at my July in Review dashboard.
What are you looking for?: When I know your target market, I start to think of you when I’m putting together the Job Drops and sometimes I’ll pull specific jobs for you before I share it with everyone.
The State of the CS Job Market: Call for Questions: I am putting together another State of the CS Job Market report for September and I want to make sure I’m answering your questions.
The Story Resume Live
I hosted a free webinar all about how to craft your resume to better tell your story. I broke down how I think about template and structure, how to write your Experience bullets and the Highlights section, and some of the most common problems I see on Customer Success resumes (and how to fix them).
If you couldn’t make it live, the recording is now available!
Coming up
Here are some things I’m working on for release over the next few months:
The State of the Customer Success Job Market Live — I’ll be back in September with a new report and an honest look at how things are going heading into Q4.
The Resource Library — I’m completely revamping Playbooks and premium resources to make them more accessible and easy to implement into your job search.
Accountability/Co-working Calls — Soon I’ll be testing out some free, low-pressure calls where we can get together, chat about our job search, ask for feedback and help staying accountable. You don’t have to do this alone!
Any questions, comments or feedback? Hit reply, I love to hear from you!
In partnership with
Domain Names + Web and Email Hosting Done Right
Tired of overpaying GoDaddy or Namecheap? There's a smarter option with Porkbun!
Porkbun is the domain registrar trusted by creators, developers, entrepreneurs, and anyone who wants low prices without the nonsense or the forced upsells.
Here's why so many people are making the move to the Bun:
• Most domains sold at cost
• Low, transparent registration and renewal pricing
• Free features like WHOIS privacy and SSL certificates
• Powerful web and email hosting options
• Real human support 24/7, 365 days a year
• Named the #1 domain registrar by Forbes Advisor and USA Today
Whether you're launching a business, building a personal brand, starting a side project, or creating your very first website, Porkbun makes the whole thing easy.
Thank you for visiting our partners! It costs you nothing and helps support the work of this newsletter.
Interested in advertising in this newsletter? Get in touch.
Mid-Market Customer Success Managers
2-5 years experience as a CSM, managing mid-market, medium touch books of business.
The minimum salary floor is $75,000, and the median salary is $105,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 12 more Mid-Market roles posted this week.
Posted Today
Customer Success Manager
Spring Health | Remote | US
$86,000 - $98,000
Customer Success Manager
ImageTrend | Remote | US
$80,000 - $100,000
Posted in the last 24 hours
Customer Success Manager
Calendly | Remote | US
$79,670 - $109,262
Customer Success & Solutions Manager
SGS | Remote | US
$95,000 - $115,000
Customer Success Manager
Guesty | Remote | US
$75,000 - $95,000
SMB & Digital Customer Success Managers
1-4 years experience as a CSM, managing low touch, high volume books of business.
The minimum salary floor is $70,000, and the median salary is $90,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 3 more SMB & Digital roles posted this week.
Posted Today
Customer Success Manager (Scaled & Digital)
JLL | Remote | US
$99,000 - $109,500
Posted in the last 24 hours
Customer Success Manager
DoorDash | Remote | US
$74,800 - $110,000
Digital Customer Success Campaign Manager
1Password | Remote | US or Canada
$96,000 - $134,000
Renewals Analyst
StarRez | Remote | US
$70,000 - $80,000
Posted in the last 5 days
Client Success Manager
Centivo | Remote | US
$75,000 - $80,000
Senior Customer Success Managers
5+ years experience as a CSM, managing Enterprise and high touch books of business.
The minimum salary floor is $100,000, and the median salary is $133,750. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 11 more Senior roles posted this week.
Posted Today
Customer Success Manager
Vanta | Remote | US
$138,000 - $162,000
Enterprise Customer Success Manager
Elation Health | Remote | US
$105,000 - $120,000
Posted in the last 24 hours
Senior Customer Success Manager
Genesys | Remote | US
$104,000 - $183,000
Customer Success Manager
Invoca | Remote | US
$100,000 - $105,000
Customer Success Manager
BAM (Brains & Motion) | Remote | US
$100,000 - $110,000
Strategic Customer Success Managers
7+ years experience as a CSM, managing the highest touch and most valuable books of business.
The minimum salary floor is $120,000, and the median salary is $165,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 6 more Strategic roles posted this week.
Posted in the last 24 hours
Senior Customer Success Manager, Enterprise
Abnormal AI | Remote | US
$139,440 - $164,000
Principal Strategist (AI & Privacy)
Chainlink Labs | Remote | US
$136,000 - $326,000
Associate Customer Success Managers
0-2 years in Customer Success, SaaS, or customer-facing roles outside of Tech.
The minimum salary floor is $50,000 and the median salary is $75,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more Associate roles posted this week.
Posted Today
Customer Success Representative
McGraw Hill | Remote | US
$59,500 - $67,000
Posted in the last 24 hours
Customer Success Manager
Comply | Remote | US
$60,000 - $75,000
Client Experience Specialist
Empower | Remote | US
$55,300 - $76,075
Implementation Engineer
Fortress Information Security | Remote | US
$55,000 - $75,000
Client Success Coordinator
TechnologyAdvice | Remote | US
$50,000 - $59,000
Customer Success Specialist
Octagos | Remote | US
$70,000 - $75,000
Break Into Customer Success
Customer Success roles requiring no prior tech experience, but vertical expertise like Healthcare, Education, etc.
The minimum salary floor is $60,000 and the median salary is $123,250. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 6 more Break Into Customer Success roles posted this week.
Posted Today
Customer Success Manager
Vanta | Remote | US
$138,000 - $162,000
Client Success Manager
Milliman | Remote | US
$78,800 - $145,130
Clinical Success Manager
Radformation | Remote | US
$125,000 - $140,000
Posted in the last 5 days
Client Success Manager
Centivo | Remote | US
$75,000 - $80,000
Customer Success Specialist
Octagos | Remote | US
$70,000 - $75,000
Manager of Customer Success
Roles for Managers of Customer Success teams.
The minimum salary floor is $100,000, and the median salary is $145,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 0 more Manager roles posted this week.
Posted in the last 24 hours
Manager, Implementations
Second Nature | Remote | US
$100,000 - $120,000
Senior Manager, Onboarding
Atlassian | Remote | US
$146,412 - $230,300
Director of Customer Success
Roles for Directors and Head of Customer Success.
The minimum salary floor is $120,000, and the median salary is $185,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 9 more Director roles posted this week.
Posted Today
Senior Director of Client Success
#paid | Remote | US
$175,000 - $230,000
Posted in the last 24 hours
Director, Customer Delivery
Rowan Digital Infrastructure | Remote | US
$180,000 - $215,000
Posted in the last 5 days
Director of Customer Success
MOXFIVE | Remote | US
$150,000 - $170,000
VP of Customer Success
Roles for VPs of Customer Success.
The minimum salary floor is $140,000, and the median salary is $210,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 0 more VP roles posted this week.
Posted Today
VP, Services & Success
Vanta | Remote | US
$318,000 - $426,000
Customer Success Operations
Roles requiring specific prior experience in Operations, Program Management or Enablement, experience range from 2-5+ years.
The minimum salary floor is $70,000 and the median salary is $146,650. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 9 more Operations roles posted this week.
Posted in the last 24 hours
Director of Customer Success, Operations
OpenEd | Remote | US
$120,000 - $130,000
Senior CE Program Manager
Smartsheet | Remote | US
$135,000 - $172,500
Onboarding & Implementation
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years.
The minimum salary floor is $70,000, and the median salary is $117,703. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 12 more Onboarding roles posted this week.
Posted Today
Enterprise Implementation Consultant
Samsara | Remote | US
$100,406 - $151,875
Implementation Manager
SafelyYou | Remote | US
$90,000 - $100,000
Implementation Manager
12twenty | Remote | US
$75,000 - $80,000
Implementation Consultant
Fieldguide | Remote | US
$100,000 - $130,000
Posted in the last 24 hours
Implementation Specialist
Deepwatch | Remote | US
$75,000 - $90,000
Implementation Consultant
GHX | Remote | US
$74,000 - $98,000
Product Implementation Manager
LeanTaaS | Remote | US
$90,000 - $125,000
Implementation Specialist
Texture | Remote | US
$120,000 - $150,000
Engagement Manager
Axuall | Remote | US
$100,000 - $120,000
Client Success Manager
1406 Consulting | Remote | US
$80,000 - $95,000
Pre-Sales Implementation Specialist
Thomson Reuters | Remote | US
$150,500 - $279,500
Posted in the last 5 days
Senior Implementation Specialist
Karbon | Remote | US
$95,000 - $107,500
🇨🇦 Canada
Customer Success roles across all seniority levels, hiring in Canada, with salary included in the job description. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 11 more Canada roles posted this week.
Posted in the last 24 hours
Customer Success Manager
Float | Remote | Canada
$100,000 - $120,000 CAD
Digital Customer Success Campaign Manager
1Password | Remote | US or Canada
$96,000 - $134,000
Clinical Implementation Specialist
ZOLL | Remote | Canada
$90,000 - $135,000
Global Opportunities
Each Drop, I try to find remote Customer Success roles at companies hiring outside of the US. I only share roles posted in English that include a salary.
See Tuesday’s Job Drop for 1 more Global roles posted this week.
Posted Today
Senior Customer Success Manager
Pano AI | Remote | Australia
$150,000 - $165,000 AUD
About the Author
Nicole St. Germain is a former Director of Customer Success and hiring manager, now running Customer Success Jobs, a twice weekly newsletter delivering 75+ curated remote CS roles to over 5,700 subscribers, and strategic Playbooks to help job seekers land an incredible job.