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- Job Drop - Tuesday, September 17, 2024
Job Drop - Tuesday, September 17, 2024
53 new roles including 7 Support, 5 Low Experience and 17 Global roles!
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Howdy! Here’s today’s roundup of 53 new Customer Success Jobs. Most roles are remote with posted salaries.
6 new Roles for CSMs across experience levels
17 new Global Success Roles
5 new Onboarding Roles
7 new Support Roles
5 new Low Experience Roles
+ Leadership, Onboarding, Commercial and Technical roles
Experienced Customer Success Managers
Client Manager | Cedar | Remote | US | $120,000 - $120,000
Customer Success Manager | Toolio | Remote | US | $75,000 - $100,000 Base
Customer Success Manager | Ada | Remote | Canada | $105,000 - $140,000 CAD
Customer Success Manager | Interface.ai | Remote | US | $110,000 - $140,000
Senior, Enterprise and Principal Customer Success Managers
Senior Enterprise Customer Success Manager | Updater | Remote | US | $98,679 - $140,970
Senior Customer Success Manager | Offerfit | Remote | US & Canada | $140,000 - $159,000 Base
Onboarding and Implementation
Implementation Manager | Lemonedge | Remote | $70,000 - $100,000
Senior Implementation Manager | Upstart | Remote | $121,300 - $167,800
Senior GTM Enablement Manager | Grafana Labs | Remote | Canada | $146,000 - $175,000 CAD
GTM Enablement Program Manager | Vanta | Remote | US | $118,000 - $139,000
Onboarding Manager | Bookkeeper360 | Remote | US | $80,000 - $100,000
Support
Customer Support Agent | Elevate Labs | Remote | US - West Coast
Customer Support Strategy & Operations Manager | Okta | Remote | US | $114,000 - $172,000
Manager, Product Support | Petdesk | Remote | $88,000 - $100,000
Product Support Specialist | Thoropass | Remote | US | $50,000 - $80,000
Customer Support Representative | Adaptive | Remote | $60,000 - $80,000
Product Support Specialist | Wingspan | Remote | US | $67,000 - $80,000
Happiness Engineer | Automattic | Remote | $40,000 - $75,000
Low Experience Opportunities (Break Into Tech)
Coming soon: I will be launching a separate weekly newsletter for Breaking into Tech via customer-facing roles. You can update your Subscriber Preferences to make sure you’re on on the list.
Partner Customer Success Manager | Insightsoftware | Remote | US
financial intelligence SaaS
1 year in a customer-facing role at a SaaS company
Bachelor’s Degree
Implementation Support Associate | Blink | Remote
App for distributed teams
Previous experience in Support or Customer-Facing Roles
project management skills
equity + commission
Customer Experience Associate | Bold | Remote
Platform offering exercise programs for Medicare members
1-3 years in inside sales, call centers, or as a health coach
Bonus: experience working with seniors
Customer Success Manager | ArcSite | Remote | US
Mobile sketching and drawing-based estimates for technicians and inspectors in the field
1-3 years experience in project management, SaaS preferred
Unlimited PTO
Customer Support Specialist | Teamworks | Remote | US | $60,000 - $75,000
Operating system for sports
Experience using one or more Teamworks products as an athelete, coach, admin or team staff member
Bachelor’s Degree Required
Shift Schedule
Equity & Unlimited PTO
Technical (CS Engineering, Consulting, TAM)
Cybersecurity Customer Success Manager | Cyberhaven | Remote | US | $130,000 - $150,000
Customer Success Architect | Chronosphere | Remote | US | $137,000 - $160,000
Enterprise Technical Account Manager | Red Canary | Remote | $100,000 - $124,800
Strategic Customer Success Engineer | Freshpaint | Remote | $175,000 - $200,000
Customer Success Engineer | Algolia | Remote | US | $109,000 - $143,000
Leadership
Director of Customer Success | Propel | Remote | US | $200,000 - $240,000
Associate Director, Client Services | Aperio Philanthropy | Remote | $75,000 - $120,000 Base
Director, Customer Support Systems | Samsara | Remote | US | $149,800 - $240,750
Commercial (Account Management, Renewals)
Senior Renewal Operations Analyst | Medallia | Remote | US | $71,200 - $102,350 Base
Account Manager | Slingshot Aerospace | Remote | US | $110,000 - $140,000 Base
Strategic Account Manager | Pie Insurance | Remote | US | $119,000 - $190,000
Operations
Program Manager | Slingshot Aerospace | Remote | US | $110,000 - $160,000
GTM Project Portfolio Manager | Remote | Remote | $44,950 - $101,150
Global Roles
Work from Anywhere
Client Success Partner | iLogos | Remote | Global
Latin America
Implementation Specialist | Hopper | Remote | Brazil
Scaled Customer Success Manager | Apollo | Remote | Colombia
Customer Experience Associate | Firstbase | Remote | LATAM
Customer Success Manager (Key Accounts) | Inspectorio | Remote | Ecuador
Customer Success Manager | AltiSales | Remote | LATAM
Asia/Pacific
External Customer Success Specialist | Hireframe | Remote | Phillippines
Customer Success Manager | Instructure | Remote | Australia
Senior Customer Success Manager | Seeq | Remote | Australia | A$175,000.00 - A$197,000.00 Base
Customer Success Associate III | rackspace | India | Remote
Europe/Middle East/Africa
Customer Success Manager (German Speaking) | Sastrify | Remote | Germany
Lead Student Success Manager | Fourth Rev | Remote | UK or South Africa
Enterprise Customer Success Manager | Smartcat | Remote | Europe
Customer Engagement Manager | Pactum | Remote | Europe
Customer Success Assistant | MMDSmart | Remote | Bulgaria
Customer Engagement Consultant | Veeam | Remote | London
Customer Success Manager | Bryter | Remote | EMEA/UK
And check out Remote Africa for Customer Success and Support Roles for African Professionals.
You May Have Missed:
Friday’s Job Drop - I don’t post repeats — many of these jobs are still open if you missed them on Friday!
How to write a Resume (All About ATS Pt 2) - In part 2 we get inside the recruiter’s head and help you write a resume that gets an interview.
If you haven’t already, please take the September Subscriber Survey! It takes just a minute, and it helps me to find jobs for the right regions and roles.
Coming up:
Thursday - a new article on growing your Customer Success career
Friday - New Job Drop — all the best remote Customer Success jobs I can find!
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