Job Drop - Tuesday, August 13 2024

Here’s today’s roundup of great Customer Success Jobs. 59 New Roles today! All remote, 42 roles with a six-figure salary range.

• 8 Experienced CSM Roles

• 7 Senior, Enterprise, and Principal CSM Roles

• 9 Onboarding and Implementation Roles

• 6 Break Into Tech and Transition Roles

• 3 Technical Roles

• 5 Leadership Roles

• 2 Operations and Program Management Roles

• 7 Commercial Roles

• 3 Support Roles

• + 9 EMEA and APAC Roles

Experienced Customer Success Managers

• Cybersecurity Customer Success Manager | Cyberhaven | Remote - US | $130,000 - $150,000

• Senior Customer Success Associate | Stellar Health | Remote | $100,000 - $120,000 Base

• Customer Success Manager | Limble CMMS | Remote | $90,000 - $130,000 OTE

• Sr Scaled Customer Success Manager | Updater | Remote - US | $98,679 - $140,970

• Customer Success Manager - Retail & CPG | Bitly | Remote - US | $94,787 - $142,180

• Customer Success Manager | Aspire | Remote | $95,000 - $115,000 Base

• Account Manager, Customer Success | Ingenious.Build | Remote - US | $80,000 - $110,000

• Client Success Manager | Included Health | Remote | $85,320 - $144,183 Base

Senior, Enterprise and Principal Customer Success Managers

• Customer Success Manager - Enterprise | Omada Health | Remote - US | $135,840 - $177,000

• Customer Success Architect | Chronosphere | Remote - US | $137,000 - $160,000

• Customer Success Manager, Strategic Accounts | Drata | Remote - US | $95,200 - $147,000

• Senior Client Manager, Custom Solutions | Jellyvision | Remote | $125,000 - $150,000 Base

• Senior Customer Success Manager - Enterprise | Cloudflare | Remote | $143,000 - $205,000 OTE

• Customer Success Lead, Strategic Accounts | Notable | Remote | $115,000 - $140,000 Base

• Sr. Customer Success Manager, Manufacturer | Kalderos | Remote | $120,000 - $135,000 Base

Onboarding and Implementation

• Implementation Specialist | Smartsheet | Remote - East US | $62,500 - $99,900

• Implementation Manager | 15five | Remote - US | $80,000 - $90,000

• Implementation Specialist | Pulley | Remote | $70,000 - $90,000

• Implementation Success Partner | Qventus | Remote - US | $110,000 - $140,000

• Onboarding & Implementation Manager | Cove | Remote - US | $75,000 - $95,000

• Scaled Customer Activation Manager | Ramp | Remote | $93,500 - $110,000 Base

• Agency Account Manager | Spark | Remote | $90,000 - $110,000 Base

• Customer Onboarding Manager | Sinch | Remote - US | $110,000 - $120,000 OTE

• Onboarding Manager, Customer Experience | Figma | Remote | $91,000 - $215,000

Break Into Tech & Transition Roles

• Customer Success Specialist, Payer | Kalderos | Remote | $80,000 - $90,000 Base (healthcare data or medical billing experience)

• Customer Experience Agent | Ramp | Remote | $46,000 - $55,000 (no experience required!)

• Product Success Specialist | Aha! | Remote | $60,000 - $100,000

• Product Success Manager | Aha! | Remote | $80,000 - $150,000

• Film & TV Customer Success Manager | Wrapbook | Remote | $74,000 - $100,800 Base

• Customer Success Manager | Olo | Remote | $54,668 - $78,377 Base

EMEA and APAC Roles at Deel

Deel is an HR and payroll platform for distributed global teams. They have a lot of Customer Success openings right now outside of the US that I thought were worth sharing, even if they don’t post salary ranges.

• Customer Onboarding Manager | APAC

• Customer Onboarding Manager | DACH

• Customer Onboarding Manager | Southern Europe

• Onboarding Project Manager | EMEA

• HR Experience Specialist | Central Europe

• Associate Customer Success Manager | Central Eastern Europe & Baltics

• Assoicate Customer Success Manager | Middle East

• Customer Success Manager | APAC

• Sr Data Analyst, Customer Success | EMEA

Technical (CS Engineering, Consulting, TAM)

• Technical Account Manager | Cohesity | Remote - Central US | $110,000 - $140,000

• Customer Success Engineer | Veeam Software | Remote - US | $120,400 - $172,000 OTE

• Customer Success Analyst | Knotch | Remote - US | $70,000 - $130,000 OTE

Leadership

• Manager, Customer Engagement | Brightwheel | Remote - US | $101,000 - $125,000

• Manager, Digital Customer Success | SentinelOne | Remote - US | $120,000 - $150,000

• Head of Customer Success Management, Strategic | Atlassian | Remote - US | $164,300 - $264,000

• Sr Manager, Customer Success Strategy | Atlassian | Remote - US | $142,600 - $229,000

• Director, Customer Success | Torii | Remote - US | $180,000 OTE

Operations & Program Management

• Digital Experience Lead | Updater | Remote - US | $120,400 - $172,000

• Program Manager, Support Operations | Squire | Remote - US | $80,000 - $100,000 Base

Commercial (Account Management, Renewals)

• Account Manager, SMB | Highspot | Remote | $117,000 - $135,000 OTE

• Account Manager | UpKeep | Remote | $160,000 OTE

• Enterprise Account Manager | Procore | Remote | $212,000 - $291,500 OTE

• Sr Account Manager | Addepar | Remote - US | $126,000 - $196,000 Base

• Account Development Manager | Remote - US | $110,000 Base

• Commercial Account Manager | Remote | $140,000 - $160,000 Base

• Account Manager | FSAStore.com | Remote - US | $75,000 - $100,000 Base

Support

• Technical Support Representative | Drata | Remote - US | $58,523 - $89,250

• Lead, Customer Experience | Ramp | Remote | $89,250 - $105,000 Base

• Technical Support Engineer | Atlassian | Remote - US | $81,100 - $105,800

New This Week:

I published an article yesterday you may like: The Best Career in Tech is Customer Success

I launched the Newsletter Referral program — share this newsletter with friends and earn rewards! 5 referred subscribers = a free resume review so you can apply to these jobs with confidence. You should see a sharing link at the bottom of this email.

Coming Up:

Thursday - a new article on how to have the Perfect Week as a CSM — 4 things that I did as a CSM and coached my team to do to make work feel easy

Friday - New Job Drop — all the best remote Customer Success jobs I can find!