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- Customer Support Job Drop - Wednesday, August 7, 2024
Customer Support Job Drop - Wednesday, August 7, 2024
Nicole St. Germain
August 07, 2024
Here’s today’s roundup of great Customer Support Jobs. Where possible, I try to share jobs that are remote and post salaries, but I do occasionally share jobs that don’t meet this criteria, if I think it’s a good enough role or company.
If a job listing doesn’t include a salary, I will do some research to provide an estimate, and link to my source!
Entry - Level
Customer Support Associate | Squarespace | Remote | $52,400 - $61,7000 (est)
Care Coordinator | Brown & Brown Insurance | Remote | $20/h
Experienced Support Roles
Product Support Specialist | Ashby | Remote - EMEA | $24,000 - $38,000 Base
Customer Experience Agent | Ramp | Remote | $46,800 - $55,000 Base
Product Support Specialist | Stripe | Hybrid - SF or Seattle | $92,400 - $138,600 OTE
Sr. Product Support Specialist - AMER | Ashby | Remote | $75,000 - $85,000 Base
Startup Customer Success Manager - AMER | Ashby | Remote - NA | $80,000 - $100,000 Base
Enterprise Support Specialist | Stripe | Hybrid - NY or Seattle | $111,800 - $167,600 OTE
Trust & Safety
Safety Specialist | Airbnb | Remote - APAC | none included
Leadership
Technical Support Manager | Atlassian | Remote | $103,200 - $165,800
Remote Sr Support Manager | LeadSimple | Remote | $100,000-$115,000 OTE
Manager, Paid Support | Zapier | Remote - APAC | A$152,200 - A$228,200 or NZ$138,300 - NZ$207,500 OTE
Operations
Product Support Operations Manager | Stripe | Hybrid or Remote | $139,000 - $208,400 OTE
Technical
Technical Support Engineer - Loom | Atlassian | Remote | $81,100 - $105,800
Sr Premier Support Engineer - Jira | Atlassian | Remote | $100,000 - $150,300
Customer Reliability Engineer III | Github | Remote | $73,500 - $195,000
What if you felt calm, organized, and successful every week?
As both a Customer Success Manager and Customer Success Leader, I developed this method for organizing a stress-free week, and I’d like to share it with you, for free.
You can print it out and use it each week, share it with your team — whatever you need to have the best week ever as a CSM.
Coming up this week:
Tomorrow - Break-Into-Tech Remote Roles — I’ve been gathering some interesting roles that don’t require tech experience necessarily to be successful. I’ll share later this week.
Friday - Weekly Roundup — the best Success, Support and other jobs I find this week.
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