Experienced CSM
2-5 years as a Customer Success Manager in SaaS
Non-Tech Expertise
5-15 years in education, healthcare, real estate and more
Service to Success
1-10 years serving customers outside of tech
Support to Success
2-5 years working support at a SaaS company
The Database
Curated, interactive database of companies hiring CS roles
The 2026 Resume Guide
My most up-to-date free resource on CS resumes
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Resource Archives
My best strategic guides for landing a great job in Customer Success
