Today’s Job Drop includes 48 jobs in Customer Success. All jobs are remote, all jobs have posted salaries, and all jobs were posted in the last 24 hours.
Customer Success Managers:
Leadership:
Plus:
Insider prices go up October 1. Upgrade today to lock in your price!
Starting October 1, the price of an Insider membership is going up.
I wanted you to hear it directly from me, with enough time to decide what you want to do.
Insider has grown a lot since I set the current price, and the new price reflects what it is today.
The details
Current price: $8/month or $18/quarter
New price: $12/month or $24/quarter
Deadline: Wednesday, September 30 11:59p Pacific
My promise: I will never raise prices on Insiders
If you join before October 1, the price you pay today is the price you keep. As long as you’re an Insider, you’ll pay $8/month or $18/quarter.
And current Insiders keep their price too, because I don’t believe in raising prices on existing customers.
So if you’ve been thinking about joining, now is the time to lock in your price.
What Insiders get this fall (and beyond!)
The Tuesday Job Drop. Today Insiders got 78 new jobs in Customer Success. With the September Surge in full swing, now is a great time to get curated jobs in your inbox, 2x a week.
Community Events. We launched the Community at the beginning of August. It’s a private digital space where job seekers connect, with Insider-only events like Interview Practice Sessions, Office Hours, and Coworking. Job seekers are loving regularly meeting, learning from one another! It makes the job search feel a bit less lonely.
The State of the Customer Success Job Market Report Bonuses. In October I’ll be dropping my next State of the Customer Success Job Market Report, and while it will be accessible to everyone, there will be a few Insider-only bonuses. More to come on this one 🙂
Mid-Career Customer Success Managers
2-5 years experience as a CSM, managing mid-market, medium touch books of business.
The minimum salary floor is $75,000, and the median salary is $105,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 12 more Mid-Career roles posted this week.
Posted Today
Veterinary Account Manager
Roo | Remote | US or Canada
$75,000 - $127,000
Customer Success Manager
MediSpend | Remote | US
$80,000 - $100,000
Posted in the last 24 hours
Customer Success Manager
Teamworks | Remote | US
$85,000 - $100,000
Customer Success Manager, Mid-Market
Bluebeam | Remote | US
$77,100 - $96,400
Enterprise Customer Success Manager
Rippling | Remote | US
$90,000 - $125,000
SMB & Digital Customer Success Managers
1-4 years experience as a CSM, managing low touch, high volume books of business.
The minimum salary floor is $70,000, and the median salary is $90,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 4 more SMB & Digital roles posted this week.
Posted in the last 24 hours
Account Manager
TeamSnap | Remote | US
$73,000
Customer Success Manager
SugarCRM | Remote | US
$70,000 - $90,000
Senior Customer Success Managers
5+ years experience as a CSM, managing Enterprise and high touch books of business.
The minimum salary floor is $100,000, and the median salary is $133,750. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 19 more Senior roles posted this week.
Posted Today
Strategic Customer Success Manager
Employ | Remote | US
$108,041 - $127,500
Strategic Customer Success Manager
Samsara | Remote | US
$111,563 - $150,000
Strategic Analytics Account Manager
Guidewire | Remote | US
$114,000 - $192,000
Posted in the last 24 hours
Senior Customer Success Manager
Corcentric | Remote | US
$100,000 - $135,000
Client Success Manager - Major Accounts
FranklinCovey | Remote | US
$105,000 - $117,000
Customer Success Client Portfolio Leader
Alight | Remote | US
$115,000 - $135,000
Senior Customer Success Manager
Wonderlic | Remote | US
$110,000 - $140,000
Senior Customer Success Manager
b.well | Remote | US
$130,000 - $160,000
Strategic Customer Success Managers
7+ years experience as a CSM, managing the highest touch and most valuable books of business.
The minimum salary floor is $120,000, and the median salary is $165,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more Strategic roles posted this week.
Posted in the last 24 hours
Customer Success Manager, Global Strategic Brands
Canary Technologies | Remote | US
$147,200 - $200,000
Principal, Key Accounts
Elation Health | Remote | US
$155,000 - $185,000
Principal Customer Success Executive
ServiceNow | Remote | US
$180,200 - $281,600
Customer Success Executive
ServiceNow | Remote | US
$148,400 - $231,900
Principal Customer Success Manager
Fortra | Remote | US
$130,000 - $150,000
Associate Customer Success Managers
0-2 years in Customer Success, SaaS, or customer-facing roles outside of Tech.
The minimum salary floor is $50,000 and the median salary is $75,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 4 more Associate roles posted this week.
Posted Today
Customer Success Associate
ePlus | Remote | US
$60,000 - $75,000
Posted in the last 24 hours
Customer Success Manager
PowerSchool | Remote | US
$58,700 - $82,900
Professional, Account Management
JLL | Remote | US
$60,000 - $80,000
Implementation Specialist
Toast | Remote | US
$55,000 - $80,000
EVENTS CALENDAR
Free and Community Events coming up: Q&A, Resume Office Hours, Leadership & CSM-exclusive events
NEXT WEEK: Webinar: Networking for CS Job Seekers
All Subscribers | Wednesday, Sept 30 @ 12p Pacific
Networking is a hot topic for Customer Success job seekers. You know you should be doing it, but you're not sure where to start, or how to do it right.
I’m hosting this webinar with a special guest: Allison. Networking is her job searching strategy, and she is constantly interviewing, getting attention from recruiters and hiring managers, and turning DOWN offers in this job market, because she knows how to get another one.
I've invited her to share her networking expertise with all of you. Join us, for this free webinar to learn exactly how to get started.
NEXT WEEK: Insiders Coworking Hour
Insiders only | Monday @ 3p Pacific
This Insiders-only event has been so fun to host the past few weeks. It’s been great to get to know you and see how your job search is progressing over time.
When you join Insiders, you get access to this event. Come hang out with us!
All Subscribers | Wednesday, Oct 7 @ 1p Pacific
I talk to a lot of folks who are looking to make the leap from Sales to Customer Success. It’s a great career path, and the process and what you need to do as a job seeker is often misunderstood.
Join this open Q&A event and let’s talk about your Sales to Customer Success career transition!
Break Into Customer Success
Customer Success roles requiring no prior tech experience, but vertical expertise like Healthcare, Education, etc.
The minimum salary floor is $60,000 and the median salary is $123,250. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more Break Into Customer Success roles posted this week.
Posted Today
Client Success Manager
Experian | Remote | US
$103,669 - $179,693
Posted in the last 24 hours
Customer Success Manager
Teamworks | Remote | US
$85,000 - $100,000
Customer Success Manager
Vatica Health | Remote | US
$85,000 - $120,000
Customer Success Manager
Siemens Healthineers | Remote | US - Tampa
$107,060 - $147,213
Implementation Specialist
Pearson | Remote | US
$85,000 - $95,000
Manager of Customer Success
Roles for Managers of Customer Success teams.
The minimum salary floor is $100,000, and the median salary is $145,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 8 more Manager roles posted this week.
Posted Today
eClinical Customer Success Team Lead
OpenClinica | Remote | US
$140,000
Posted in the last 24 hours
Manager, Customer Success (Enterprise)
Sophos | Remote | US
$101,600 - $168,800
Director of Customer Success
Roles for Directors and Head of Customer Success.
The minimum salary floor is $120,000, and the median salary is $185,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 2 more Director roles posted this week.
Posted in the last 24 hours
Head of Customer Success
Siemens Healthineers | Remote | US
$207,220 - $284,922
Customer Success Director
Knit | Remote | US
$150,000 - $170,000
Director, Customer Success
SambaSafety | Remote | US
$120,000 - $150,000
Renewals Strategy & Programs Director
Autodesk | Remote | US
$153,000 - $273,460
Customer Success Operations
Roles requiring specific prior experience in Operations, Program Management or Enablement, experience range from 2-5+ years.
The minimum salary floor is $70,000 and the median salary is $146,650. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 4 more Operations roles posted this week.
Posted in the last 24 hours
Senior Customer Success Operations Manager
Seismic | Remote | US
$123,100 - $186,120
Onboarding & Implementation
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years.
The minimum salary floor is $70,000, and the median salary is $117,703. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 7 more Onboarding roles posted this week.
Posted Today
Forma Implementation Consultant
Autodesk | Remote | US
$71,550 - $128,260
Posted in the last 24 hours
Senior Associate Implementation Manager
Zoom | Remote | US
$88,600 - $177,300
Expert Implementation Consultant
Veradigm | Remote | US
$92,972 - $129,231
Implementation Manager
HII | Remote | US
$148,275 - $195,000
Enterprise Customer Onboarding Manager
Traild | Remote | US or Canada
$90,000 - $120,000 USD or CAD
ServiceNow Implementation Specialist
NetImpact Strategies | Remote | US
$100,000 - $120,000
AI Deployment Specialist
Procore | Remote | US
$134,400 - $184,800
🇨🇦 Canada
Customer Success roles across all seniority levels, hiring in Canada, with salary included in the job description. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 8 more Canada roles posted this week.
Posted Today
Veterinary Account Manager
Roo | Remote | US or Canada
$75,000 - $95,000
Posted in the last 24 hours
Customer Success Associate
Cardata | Remote | Canada
$55,000 - $65,000 CAD
Revenue Operations Analyst
SOCi | Remote | Canada
$60,000 - $80,000 CAD
Enterprise Customer Onboarding Manager
Traild | Remote | US or Canada
$90,000 - $120,000 USD or CAD
Global
Each Drop, I try to find remote Customer Success roles at companies hiring outside of the US. I only share roles posted in English that include a salary.
See Tuesday’s Job Drop for 6 more Global roles posted this week.
Posted Today
Customer Success Manager
Fingerprint | Remote | EMEA
$59,000 - $105,000
About the Author
Nicole St. Germain is a former Director of Customer Success and hiring manager, now running Customer Success Jobs, a twice weekly newsletter delivering 75+ curated remote CS roles to over 5,700 subscribers, and host to the Community, a dedicated space for Customer Success job seekers.