Today’s Job Drop includes 34 jobs in Customer Success. All jobs are remote, all jobs have posted salaries, and ALL jobs were posted in the last 24 hours.
6 new CSM roles
4 new Leadership roles
2 new Canada roles
5 new Global roles across Europe, Latin America, Asia, and Africa
Recommended Reading
Am I doing Customer Success the “right” way?
I talk to a lot of Customer Success Managers - Senior, Experienced, New, and Aspiring. And you might not believe me, but there is one question that comes up over and over: have I been doing Customer Success the “right” way?
Many CSMs feel like they’re working with stitched together processes, shifting priorities, and they succeed by the skin of their teeth. They think the other CSMs at other companies must have it all figured out, that only they are feeling the chaos.
I can confidently tell you that every CSM feels the chaos to some extent. But the most successful CSMs learn to navigate it instead of wishing it away. And that starts with a strong foundational book I recommend to any CSM.
This book is a companion to books written for execs and leaders like Customer Success and The Customer Success Economy, but written for the Customer Success Manager. It lays out the foundation of skills, tasks, and knowledge that define the role in its ideal form.
A couple of things to keep in mind. It's written primarily by executive leaders, so it reads as the a leadership perspective; treat it as guidelines for how to communicate about your job, not gospel for how to do it. It was also published in January 2020, so it's missing some of the nuance of how the role has shifted in the last 5 years.
But you can't really appreciate what's new and nuanced about Customer Success without knowing the foundational texts. Read it to understand what leaders expect from the role, and you'll walk away with a clearer sense of where you're strong and where you have room to grow.
No single book is going to make your career. It takes an arsenal, and this is a great place to start building yours. If you learn even one thing from it, it was worth the read.
You can snag it on Amazon or grab it from your local library.
This link is an affiliate link. I may earn a commission if you decide to make a purchase via this link, at no extra cost to you.
Experienced Customer Success Managers
2-4 years experience as a CSM. The minimum salary floor is $70,000, and the median salary is $100,250. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 8 more CSM roles posted this week.
🌟 Posted Today
Customer Success Manager
UpGuard | Remote | US
$85,000 - $100,000
⚡️ Posted in the last 24 hours
Customer Success Manager
Galileo | Remote | US
$90,000 - $100,000
Customer Success Manager
Thomson Reuters | Remote | US
$93,1000 - $172,900
Strategic Construction Success Manager
Fieldwire | Remote | US
$113,400 - $138,600
Client Success Manager
DailyPay | Remote | US
$76,000 - $114,000
Account Manager, Mid-Market
Allego | Remote | US
$85,000 - $105,000
Senior Customer Success Managers
5+ years experience as a CSM. The minimum salary floor is $100,000, and the median salary is $145,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 9 more Senior & Enterprise CSM roles posted this week.
🌟 Posted Today
Senior Customer Success Manager
9am Health | Remote | US
$145,000
+15% variable
Customer Success Manager, Strategic
ServiceTitan | Remote | US
$104,500 - $139,700
Senior Customer Success Executive
Luma | Remote | US
$110,000 - $130,000
⚡️ Posted in the last 24 hours
Strategic Customer Success Manager
Ashby | Remote | US
$145,000 - $170,000
Senior Customer Success Manager
Ordergroove | Remote | US
$112,000
+ 20% variable
Principal Customer Success Manager
Ometria | Remote | US
$170,000 - $200,000
Principal Customer Success Manager
Pearson | Remote | US
$120,000 - $130,000
Enterprise Solutions Account Manager
Adobe | Remote | US
$149,400 - $216,300
Senior Customer Success Manager, Strategic Accounts
Airtable | Remote | US
$246,459 - $251,388
Senior Customer Success Manager
Observe.AI | Remote | US
$135,000 - $158,000
Customer Success Manager
Aline | Remote | US
$125,000
Leadership
Roles requiring Customer Success Leadership Experience. The minimum salary floor is $100,000, and the median salary is $160,600. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 10 more Leadership roles posted this week.
⚡️ Posted in the last 24 hours
Senior Director, Customer Success
Modern Campus | Remote | US or Canada
$125,000 - $175,000
+ variable
Manager, Customer Success
Thales | Remote | US
$125,055 - $226,479
Senior Manager, Customer Success
Sprinklr | Remote | US
$134,000 - $223,000
Vice President of Global Customer Success
G-P | Remote | US
$266,400 - $280,000
Break Into Customer Success
Customer Success roles requiring no prior tech experience, but general or specialized work experience OR non-tech industry expertise. The minimum salary floor is $50,000 and the median salary is $75,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more Break Into CS roles posted this week.
🌟 Posted Today
Senior Billing Success Manager
Prompt | Remote | US
$70,000 - $110,000
3+ years in the medical billing industry
RCM leadership experience
Customer Success Manager
AssessFirst | Remote | US
$65,000
+ $30,000 variable
1+ year in a relevant role: this could be Customer Success, Sales, or Talent Acquisition
Fluent in English and Spanish
⚡️ Posted in the last 24 hours
Client Success Manager
Experian | Remote | US
$100,649 - $174,459
5+ years in healthcare IT industry and healthcare revenue cycle required
RLA Customer Success Manager
VotingWorks | Remote | US
$96,000 - $160,000
experience with risk-limiting audit concepts and election administration
a solid understanding of ballot tabulation, voting equipment and ballot storage is preferred
Customer Success Operations
Roles requiring specific prior experience in Operations, Program Management or Enablement, experience range from 2-5+ years. The minimum salary floor is $70,000 and the median salary is $132,750. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 1 more Operations roles posted this week.
⚡️ Posted in the last 24 hours
Lead Customer Operations Analyst
CDK Global | Remote | US
$106,000 - $136,000
Onboarding & Implementation
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years. The minimum salary floor is $70,000, and the median salary is $106,660. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 4 more Onboarding & Implementation roles posted this week.
⚡️ Posted in the last 24 hours
Implementation Consultant
Fieldguide | Remote | US
$100,000 - $140,000
🇨🇦 Canada
Customer Success roles across all seniority levels, hiring in Canada, with salary included in the job description. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 5 more Canada roles posted this week.
🌟 Posted Today
Customer Success Manager
Varicent | Remote | Canada
$93,300 - $121,000 CAD
⚡️ Posted in the last 24 hours
Senior Director, Customer Success
Modern Campus | Remote | US or Canada
$125,000 - $175,000
+ variable
Global Opportunities
Each Drop, I try to find remote Customer Success roles at companies hiring outside of the US. I only share roles posted in English that include a salary. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 3 more Global roles posted this week.
🌟 Posted Today
Enterprise Customer Success Manager
Builder.io | Remote | Europe
€105,000 - €130,000
Senior Customer Success Manager
Skribble | Remote | Germany
$66,000 - $85,000
Account Manager
WeTravel | Remote | Mexico, Costa Rica, El Salvador, Honduras
$32,000 - $35,000
⚡️ Posted in the last 24 hours
Strategic Customer Success Manager, EMEA
Ashby | Remote | EU
€105,000 – €125,000
Customer Success Manager
Aras | Remote | France
$90,000
Get an edge in an employer’s market.
The 2026 job market is an employer's market. There are a lot of qualified Customer Success candidates, and hiring managers can afford to be picky.
Insider is your edge.
More jobs, right on time. Two Job Drops a week means you’re seeing roles right after they’re posted. In a market where good jobs close fast, that timing matters.
Strategies that get you hired. The Playbooks turn nebulous advice like “post on LinkedIn” into real tactics you can do today. You stop second-guessing every move and start taking action with confidence, even on the parts of the job search that feel yucky.
The pulse of the market. After years as a Director of Customer Success and two years running this newsletter, I know how this market moves. I share what I'm seeing every week so you're not guessing.
About the Author
Nicole St. Germain is a former Director of Customer Success and hiring manager, now running Customer Success Jobs, a twice weekly newsletter delivering 75+ curated remote CS roles to over 5,500 subscribers, and strategic Playbooks to help job seekers land an incredible job.