Today’s Job Drop includes 59 jobs in Customer Success. All jobs are remote, all jobs have posted salaries, and ALL jobs were posted in the last 24 hours.
15 new CSM roles
8 new Leadership roles
10 new Canada roles
0 new Europe roles
2 new Global roles across Latin America, Asia, and Africa
How to become a Strategic Advisor
You’re great at your job, customers like working with you.
But they’re not really taking your advice, because they don’t see you as a strategic advisor.
That is a solvable problem.
I made this transition years ago, when I moved from Customer Support to Customer Success, and I’ve coached many Customer Success Managers to do the same. The shift to Strategic Advisor is a skill you develop and a practice you get better at over time.
There are three things Strategic Advisors understand: how to read and build trust, how to navigate power dynamics, and how to develop the insight that makes your advice worth taking.
Read Now: How to become a Strategic Advisor
In this Playbook, you’ll:
Learn how to evaluate and build trust with your customers, so they actually implement your advice.
Build a Power Map to understand how your customers make decisions and how to prioritize your relationship.
Build a Strategy Curriculum to improve your strategic advice.
This a Playbook, part of Insider. More Playbooks coming soon:
how to post on Linkedin to get a job
make the most of your first 90 days as a CSM
How to get found by recruiters on Linkedin (all about the new Recruiter algorithm changes)
Experienced Customer Success Managers
2-5 years experience as a CSM. The minimum salary floor is $70,000, and the median salary is $107,500. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 9 more CSM roles posted this week.
🌟 Posted Today
Customer Success Manager
Zeta Global | Remote | US
$85,000 - $100,000
Customer Success Manager
Onestream | Remote | US
$90,500 - $113,250
⚡️ Posted in the last 24 hours
Customer Success Manager, SMB
Boulevard | Remote | US
$80,000 - $115,000 OTE
Customer Success Manager, SMB
Toast | Remote | US
$82,000
Customer Success Manager
TruffleHog | Remote | US
$120,500 - $145,000
Client Success Manager
Selfbook | Remote | US
$75,000 - $85,000
Customer Success Manager
Paccurate | Remote | US
$90,000 - $120,000
Senior Client Success Specialist
InStride | Remote | US
$75,000 - $85,000
Customer Success Manager
Amwell | Remote | US
$93,690 - $114,510
Customer Success Manager
Optro | Remote | US
$90,400 - $135,600
Client Success Manager
Hinge Health | Remote | US
$76,608 - $139,104
Mid-Market Customer Success Manager
Iterable | Remote | US
$81,500 - $118,000
Customer Success Manager
Cal/Amp | Remote | US
$92,509 - $158,587
Customer Success Manager
Algolia | Remote | US
$115,000 - $157,000
Customer Success Manager
Streamline Healthcare | Remote | US
$70,000 - $80,000
Senior & Enterprise Customer Success Managers
5+ years experience as a CSM, and/or specific Enterprise experience. The minimum salary floor is $100,000, and the median salary is $133,750. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 5 more Senior & Enterprise CSM roles posted this week.
🌟 Posted Today
Customer Success Manager
Synack | Remote | US
$140,000 - $175,000
Senior Customer Success Manager
Spring Health | Remote | US
$106,400 - $131,000
⚡️ Posted in the last 24 hours
Senior Customer Success Manager
Federato | Remote | US
$160,000 - $180,000
Customer Success Manager
Concert Health | Remote | US
$115,000 - $135,000
Customer Success Manager
1mind | Remote | US
$125,000 - $175,000
Customer Success Manager
Dropbox | Remote | US
$126,800 - $193,100 OTE
Customer Success Manager
Logiwa | Remote | US
$130,000 - $140,000
Technical Success Manager
New Relic | Remote | US
$177,000 - $221,000
Customer Success Manager
GE Vernova | Remote | US
$140,300 - $233,800
Lead Customer Success Manager, Strategic Accounts
HubSpot | Remote | US
$125,000 - $160,000
Principal Customer Success Manager
Couchbase | Remote | US
$145,286 - $162,771
Leadership
Roles requiring Customer Success Leadership Experience. The minimum salary floor is $100,000, and the median salary is $169,739. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 4 more Leadership roles posted this week.
🌟 Posted Today
Customer Success Team Lead
UVeye | Remote | US (East Coast)
$115,000 - $140,000
⚡️ Posted in the last 24 hours
Team Lead, Customer Success Manager
Aspire.io | Remote | US
$115,000 - $135,000 OTE
Director, Customer Success
Amwell | Remote | US
$156,240 - $195,300
Manager, Customer Success
Owner.com | Remote | US, Canada
$100,000 - $120,000
Senior Manager, Customer Success
Optro | Remote | US
$137,600 - $206,400
Director, Customer Success
Bonterra | Remote | US
$143,000 - $175,000
Customer Success Lead
Overtur | Remote | US
$102,850 - $154,000
Senior Manager, Customer Success
Dayforce | Remote | US
$111,100 - $198,400
Break Into Customer Success
Customer Success roles requiring no prior tech experience, but general or specialized work experience. The minimum salary floor is $50,000 and the median salary is $71,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 4 more Break Into CS roles posted this week.
🌟 Posted Today
Clinician Onboarding Coordinator
Array | Remote | US
$62,000 - $76,000
Bachelor’s in Healthcare Administration or related field; or a combination of relevant experience and education
1-3 years in clinical operations, clinician support, healthcare adminsrtation, practice management, or credentialing/licensing coordination
⚡️ Posted in the last 24 hours
Implementation Specialist
Affirm | Remote | US
$62,000 - $90,000
1-3 years in relevant industry (Tech, eCommerce, SaaS)
Bachelor’s or equivalent experience
Client Success Specialist
Cohere Health | Remote | US
$65,000 - $80,000
1-3+ years supporting account management, client success or a similar role
Healthcare domain experience and direct experience working with health plans in required
Onboarding & Implementation
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years. The minimum salary floor is $70,000, and the median salary is $105,820. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 8 more Onboarding & Implementation roles posted this week.
⚡️ Posted in the last 24 hours
Implementation Success Manager
InquirED | Remote | US
$87,133 - $106,495
Implementation Specialist
Branch | Remote | US
$75,000 - $80,000
Implementation Manager
The Cigna Group | Remote | US
$82,700 - $137,800
Implementation Specialist
Plaid | Remote | US
$119,040 - $186,000
Customer Success Operations
Roles requiring specific prior experience in Operations, Program Management or Enablement, experience range from 2-5+ years. The minimum salary floor is $70,000. Salary is Base unless otherwise noted.
See Tuesday’s Job Drop for 1 more Operations roles posted this week.
🌟 Posted Today
AI Agent Customer Engineer
RingCentral | Remote | US
$147,700 - $215,000
⚡️ Posted in the last 24 hours
Customer Success Analyst
Radiance Technologies | Remote | US
$75,000 - $110,000
Manager, Customer Success Enablement
Owner.com | Remote | US & Canada
$130,000 - $150,000
Global Sales Onboarding Specialist
Insight Software | Remote | US, Canada
$111,000 - $139,000
Senior Enablement Manager, Solutions & Customer Success
Webflow | Remote | US or Canada
$126,000 - $175,000
Customer Enablement Program Manager
Elite | Remote | US
$120,000 - $138,000
🇨🇦 Canada
Customer Success roles across all seniority levels, hiring in Canada, with salary included in the job description. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 4 more Canada roles posted this week.
⚡️ Posted in the last 24 hours
Digital Customer Success Manager
Prophix | Remote | Canada
$90,000 - $140,000 CAD
Enterprise Customer Success Manager
Articulate | Remote | Canada
$105,280 - $139,496 CAD
Customer Success Manager
Dropbox | Remote | Canada
$142,400 - $192,600 CAD
Customer Success Manager
Semaphore | Remote | Canada
$85,000 - $125,000
Manager, Customer Success Enablement
Owner.com | Remote | US, Canada
$130,000 - $150,000
Manager, Customer Success
Owner.com | Remote | US, Canada
$100,000 - $120,000
Implementation Consultant
Vena | Remote | Canada
$87,550 - $118,450
Global Sales Onboarding Specialist
Insight Software | Remote | US, Canada
$111,000 - $139,000
Senior Enablement Manager, Solutions & Customer Success
Webflow | Remote | US, Canada
$126,000 - $175,000
Principal Growth Consultant
Instacart | Remote | Canada
$175,000 - $184,500 CAD
💶 Europe
Customer Success roles across all seniority levels, hiring in Europe, with salary included in the job description. Currency in USD unless otherwise noted.
See Tuesday’s Job Drop for 3 more Europe roles posted this week.
Sorry, no roles fit the requirements today. Check back Tuesday for new roles.
Global Opportunities
Each Drop, I try to find remote Customer Success roles at companies hiring outside of the US. I only share roles posted in English that include a salary. Currency in USD unless otherwise noted.
⚡️ Posted in the last 24 hours
Customer Success Manager (APAC)
Ashby | Remote | Australia, Japan, Philippines, Singapore, Korea
A$135,000 – A$189,000 AUD
Manager, Customer Success
Owner.com | Remote | Mexico, Colombia
$60,000 - $70,000
Introducing Insider
The best insights and strategies from my 1:1 work with job seekers, CSMs and leaders are all inside Playbooks:
Learn how to evaluate and build trust with your customers, so they actually implement your advice.
Build a Power Map to understand how your customers make decisions and how to prioritize your relationship.
Build a Strategy Curriculum to improve your strategic advice.
Application questions are popping up more and more before the initial interview. Create a framework now so you can answer this question well in just 2 minutes.
Break this question down into 3 parts to strengthen your positioning and confidence as an applicant.
Playbooks coming soon:
how to post on Linkedin to get a job
make the most of your first 90 days as a CSM
How to get found by recruiters on Linkedin (all about the new Recruiter algorithm changes)
Insiders also get access to the Template library — all the Customer Success Resume Templates, now in one place, all available to Insiders.
About the Author
Nicole St. Germain is a former Director of Customer Success and hiring manager, now running Customer Success Jobs, a twice weekly newsletter delivering 75+ curated remote CS roles to over 5,000 subscribers. She provides career coaching for customer success professionals at every stage.