Today’s Job Drop includes 43 jobs in Customer Success. All jobs are remote, most jobs have posted salaries, and 22 jobs were posted in the last 24 hours.
9 new CSM roles
3 new Leadership roles
3 new Break Into Tech roles
9 new Canada roles
1 new Europe roles
1 new Global roles across Latin America, Asia, and Africa
Today’s Partner
88% resolved. 22% stayed loyal. What went wrong?
That's the AI paradox hiding in your CX stack. Tickets close. Customers leave. And most teams don't see it coming because they're measuring the wrong things.
Efficiency metrics look great on paper. Handle time down. Containment rate up. But customer loyalty? That's a different story — and it's one your current dashboards probably aren't telling you.
Gladly's 2026 Customer Expectations Report surveyed thousands of real consumers to find out exactly where AI-powered service breaks trust, and what separates the platforms that drive retention from the ones that quietly erode it.
If you're architecting the CX stack, this is the data you need to build it right. Not just fast. Not just cheap. Built to last.
Thank you for visiting our partners! It costs you nothing and it helps us to keep Job Drops free and accessible.
Experienced Customer Success Managers
2-5 years experience as a CSM. The minimum salary floor is $70,000, and the median salary is $107,500. Salary is Base unless otherwise noted.
⚡️ Posted in the last 24 hours
Client Success Manager
Blytheco | Remote | US
$95,000 - $125,000
Customer Success Manager
Chainguard | Remote | US
$118,000 - $147,000 OTE
Client Success Manager
AHEAD | Remote | US
$130,000 - $160,000 OTE
Customer Success Manager
Life360 | Remote | US - Chicago
$94,000 - $109,500
⏱️ Posted in the last 5 days
Senior Customer Success Associate
LogicGate | Remote | US
$88,000 - $100,000
Senior Customer Success Manager
Karbon | Remote | US or Canada
$90,000 - $100,000
Customer Success Manager
Buildout | Remote | US
$70,000 - $90,000
Customer Success Manager
Recharge | Remote | US or Canada
$84,706 - $105,882 OTE
Customer Success Manager
Plume | Remote | US
$106,000 - $147,000
Grab the resume template specifically designed for these roles:
Senior & Enterprise Customer Success Managers
5+ years experience as a CSM, and/or specific Enterprise experience. The minimum salary floor is $100,000, and the median salary is $133,750. Salary is Base unless otherwise noted.
⚡️ Posted in the last 24 hours
Enterprise Customer Success Manager
Sigma | Remote | US
$132,000 - $165,000
⏱️ Posted in the last 5 days
Customer Success Director
Lighthouse AI | Remote | US
$110,000 - $120,000
Senior Customer Success Manager, Enterprise
Juniper Square | Remote | US
$140,000 - $170,000
Senior Client Success Manager
Cordial | Remote | US
$115,000 - $145,000
Customer Success Manager
Legion | Remote | US
$150,000 - $230,000
Enterprise Client Success Manager
Kalepa | Remote | US
$135,000 - $170,000
Senior Customer Success Manager
Mural | Remote | US or Canada
$150,000 - $180,000
Customer Success Manager
Lyra Health | Remote | US
$106,000 - $146,000
Senior Client Success Partner
Qventus | Remote | US
$140,000 - $160,000
Senior Customer Success Manager
DrFirst | Remote | US
$130,000 - $160,000
Leadership
Roles requiring Customer Success Leadership Experience. The minimum salary floor is $100,000, and the median salary is $169,739. Salary is Base unless otherwise noted.
⚡️ Posted in the last 24 hours
Director, Customer Success, Strategic
Mural | Remote | US
$184,000 - $230,000
VP of Customer Success
Visier | Remote | US or Canada
$140,000-$176,000
⏱️ Posted in the last 5 days
Manager, Customer Success
Acumatica | Remote | US
$110,000 - $130,000
Break Into Customer Success
Customer Success roles requiring no prior tech experience, but general or specialized work experience. The minimum salary floor is $50,000 and the median salary is $71,000. Salary is Base unless otherwise noted.
⚡️ Posted in the last 24 hours
Customer Success Manager, Higher Education
Instructure | Remote | US
$65,000 - $85,000
Bachelor’s Degree required or equivalent experience
3+ years in a customer-facing role, preferrably in a SaaS environment
Use the Support to Success Resume Template to help you structure your resume
⏱️ Posted in the last 5 days
Senior Customer Success Associate
LogicGate | Remote | US
$88,000 - $100,000
2+ years in Customer Support, Success, Account Management or Sales Development
Previous experience with Planhat, Zendesk, or Salesforce (or a strong desire to master them) a plus
Use the Support to Success Resume Template to help you structure your resume
Customer Success Manager
Trellis | Remote | US
$80,000 - $100,000
Some experience in the legal industry and/or legal tech required (litigating, or supporting litigation teams as a paralegal, assistant, or other legal support professional)
Use the Non-Tech Expertise Resume Template to help you structure your resume
Grab the resume template specifically designed for these roles:
Want all 3? Join Insider to access the Template library.
Onboarding & Implementation
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years. The minimum salary floor is $70,000, and the median salary is $105,820. Salary is Base unless otherwise noted.
🌟 Posted Today
Implementation Manager
Cutover | Remote | US
$135,000 - $145,000
⚡️ Posted in the last 24 hours
Implementation Engineer
Evertrue | Remote | US
$90,000 - $100,000
Implementation Manager
ShipBob | Remote | US
$95,000 - $110,000
⏱️ Posted in the last 5 days
Senior Implementation Consultant
Flywire | Remote | US
$100,000 - $115,000
Enterprise Implementation Consultant
ServiceTitan | Remote | US
$94,700 - $126,700
Senior Implementation Manager
PHIL | Remote | US
$130,000 - $150,000
Implementation Consultant
Velera | Remote | US
$110,100 - $143,100
🇨🇦 Canada
Customer Success roles across all seniority levels, hiring in Canada, with salary included in the job description. Currency in USD unless otherwise noted.
⚡️ Posted in the last 24 hours
Customer Success Manager
Samsara | Remote | Canada
$87,125—$102,500 CAD
VP of Customer Success
Visier | Remote | US or Canada
$190,000-$240,000 CAD
⏱️ Posted in the last 5 days
Manager, Customer Success
Practice Better | Remote | Canada
$80,000 - $120,000 CAD
Senior Customer Success Manager
Loopio | Remote | Canada
$105,720 - $141,000 CAD
Senior Customer Success Manager
Karbon | Remote | US or Canada
$90,000 - $100,000
Senior Customer Success Manager
Mural | Remote | US or Canada
$150,000 - $180,000
Renewals Customer Success Manager
Bluecat | Remote | Canada
$85,000 - $105,000 CAD
Senior Customer Success Implementation Manager
TrustArc | Remote | Canada
$130,000 CAD
Customer Success Manager
Recharge | Remote | US or Canada
$81,882 - $102,353 CAD OTE
💶 Europe
Customer Success roles across all seniority levels, hiring in Europe, with salary included in the job description. Currency in USD unless otherwise noted.
⚡️ Posted in the last 24 hours
Customer Success Manager
Adelaide Metrics | Remote | UK
£62,000 – £78,000 OTE
Global Opportunities
Each Drop, I try to find remote Customer Success roles at companies hiring outside of the US. I only share roles posted in English that include a salary.
⏱️ Posted in the last 5 days
Account Manager
Stadium | Remote | Mexico, Brazil
$60,000 - $85,000