
Howdy!
Today is the official one year anniversary of this newsletter. I sent my very first Job Drop one year ago today (it looks very different!). Since then, I have shared 82 Job Drops, each one with 40-60 new jobs.
I knew it would be helpful, that it was something the world sorely needed, but I never imagined just how wonderful it could be. And, at the risk of sounding cliche, I really am just getting started.
I hope that these Job Drops are helpful, I hope you feel supported because I am rooting for each and every one of you!
Thanks for a great year,
Nicole
PS - last week I was on a podcast talking about my career and the state of the Customer Success job market. I’d love for you to give it a listen!
Today’s Job Drop includes 66 jobs in Customer Success. All jobs are remote, most jobs have posted salaries, and 37 jobs were posted in the last 24 hours.
16 new CSM roles
7 new Leadership roles
4 new Canada roles
13 new Europe roles
10 new Commercial roles
3 new Break Into Tech roles
12 new Global roles across Latin America, Asia, Oceania and Africa
+Today’s Job Search Poll: Are you working during your Job Search?
Job Symbols Key:
🌟 - posted today - 16 new roles
⚡️ - posted in the last 24 hours - 21 new roles
🌍 - work from anywhere - 2 new roles
🩺 - HealthTech - 4 new roles
👩🎓 - EdTech - 3 new roles
🏦 - FinTech - 3 new roles
🔒 - Cybersecurity - 1 new role
🤖 - AI - 1 new role
Today’s Partner
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Experienced Customer Success Managers
2-5 years experience as a CSM. The allowable salary range is $70,000 - $150,000, and the target median salary is $85,000 - $120,000. Salary is Base unless otherwise noted.
🌟 Posted Today
Customer Success Manager
TraceAir | Remote | US
$85,000 - $100,000
Customer Success Manager
Ceros | Remote | US
$125,000 - $150,000 OTE
⚡️ Posted in the last 24 hours
Customer Success Manager
Seismic | Remote | US
$70,400 - $121,400
Customer Success Manager
👩🎓 Niche | Remote | US
$110,000 OTE
Senior Customer Success Manager
G-P | Remote | US
$78,400 - $98,000
Customer Success Manager, Commercial
Drata | Remote | US
$97,200 - $150,0200 OTE
Customer Success Manager
Outreach | Remote | US
$81,000 - $117,000
⏱️ Posted in the last 5 days
Customer Success Manager
Quartzy | Remote | US
$70,000 - $84,000
Account Manager
👩🎓 Hazel Health | Remote | US
$110,000 - $130,000
Senior & Enterprise Customer Success Managers
5+ years experience as a CSM, and/or specific Enterprise experience. The allowable salary range is $100,000 - $300,000, and the target median salary is $130,000 - $180,000. Salary is Base unless otherwise noted.
⚡️ Posted in the last 24 hours
Principal Customer Success Manager
QAD | Remote | US
$140,000 - $168,000
Strategic Customer Success Manager
🏦 Synctera | Remote | US or Canada
$130,000 - $160,000
Customer Experience Manager
Wiz | Remote | US - PT or MT
$105,600 - $117,600
Senior Enterprise Customer Success Manager
Drata | Remote | US
$150,200 - $234,700 OTE
Senior Customer Success Manager
Zendesk | Remote | US
$146,000 - $218,000
⏱️ Posted in the last 5 days
Client Success Manager
Vida | Remote | US
$130,000 - $140,000
Senior Customer Success Manager
Mimecast | Remote | US
$104,000 - $156,000
Onboarding & Implementation
Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years. Salary is Base unless otherwise noted.
⚡️ Posted in the last 24 hours
Implementation Manager
🏦 Built | Remote | US
$110,000 - $125,000
⏱️ Posted in the last 5 days
Senior Implementation Consultant
Adobe | Remote | US
$133,400 - $240,000
Product Implementation Manager
LeanTaaS | Remote | US
$90,000 - $125,000
Implementation Consultant
🔒 BlackDuck | Remote | US
$94,000 - $119,900
Leadership
Roles requiring Customer Success Leadership Experience. Salary is Base unless otherwise noted.
🌟 Posted Today
Head of Account Management
Atticus | Remote 🌍
$160,000 - $180,000
Director of Enterprise Customer Success
Mews | Remote 🌍
⚡️ Posted in the last 24 hours
Manager, Technical Account Management
Wiz | Remote | US
$172,000 - $191,200
⏱️ Posted in the last 5 days
Director of Professional Services
Drata | Remote | US
$197,000 - $305,000 OTE
Director, Customer Success
Transfr | Remote | US - West
$120,000 - $130,000
Director of Client Success
Datavant | Remote | US
$154,000 - $192,000
Director, Customer Success
Unanet | Remote | US
$140,100 - $164,800
🇨🇦 Canada
Customer Success, Onboarding, and Implementation roles across all seniority levels, hiring in Canada. Salary posted when available, currency in USD unless otherwise noted.
🌟 Posted Today
Senior Manager of Customer Success
CoLab | Remote | US and Canada
⚡️ Posted in the last 24 hours
Strategic Customer Success Manager
🏦 Synctera | Remote | US or Canada
$115,000 - $145,000 CAD
Customer Success Manager
Deel | Remote | Canada
⏱️ Posted in the last 5 days
Customer Success Manager, Mid-Market
Greenhouse | Remote | Ontario or British Columbia
$80,200 - $106,933 CAD
💶 Europe
Customer Success, Onboarding, and Implementation roles across all seniority levels, hiring in Europe. Salary posted when available.
🌟 Posted Today
Customer Success Manager
aPriori | Remote | UK
Customer Success Manager
OpenProject | Remote | Germany
⚡️ Posted in the last 24 hours
Principal Customer Success Manager (German)
Hubspot | Remote | Germany
Customer Success Manager
Surecomp | Remote | Europe
Onboarding Specialist (French OR Spanish)
Hostaway | Remote | Europe
Principal Customer Success Manager
Atlassian | Remote | UK
⏱️ Posted in the last 5 days
Implementation Specialist
👩🎓 Faria Education Group | Remote | Poland
Onboarding Manager
🩺 Redcare Pharmacy | Remote | Belgium, Netherlands, Germany
Customer Success Manager (Spanish)
Feedzai | Remote | Portugal
Enterprise Client Success Manager
Support Revolution | Remote | UK
Enterprise Customer Success Manager (French)
Canonical | Remote | EMEA
Director of Customer Success
Tucuvi | Remote | Spain
Customer Success Manager
Atmio | Remote | Germany
Commercial & Account Manager Roles
Roles requiring specific prior experience in Sales, Renewals, Closing or other Commercial Relationship Management roles, experience range from 2-5+. Salary is Base unless otherwise noted.
🌟 Posted Today
Key Account Manager
BASF | Remote | US
$113,000 - $135,000
Senior Account Manager
Spreetail | Remote | US
$91,000 - $135,000
Commercial Account Manager
Colossal Contracting | Remote | US
$100,000 - $150,000
Account Manager
H.B. Fuller | Remote | US - Southeast
$95,000 - $124,000
⚡️ Posted in the last 24 hours
Account Manager, Corporate
🤖 AlphaSense | Remote | US
$100,000 - $110,000
⏱️ Posted in the last 5 days
Senior Partner Manager
G-P | Remote | US
$144,000 - $180,000
Enterprise Account Manager
Firstup | Remote | US
$80,000 - $140,000
Senior Enterprise Relationship Manager
🩺 Rectangle Health | Remote | US
$85,000 - $95,000
Senior Account Manager
Bloomreach | Remote | US
$140,000 - $180,000
Account Manager
🩺 HealthJoy | Remote | US
$80,000 - $90,000
Support
Roles requiring prior experience in Support and/or Support Management, experience range from 2-5+. Salary is Base unless otherwise noted.
🌟 Posted Today
Senior Customer Success Coordinator
🩺 Soda Health | Remote | US
$96,000 - $108,000
Low Experience Opportunities (Break Into Tech)
Customer Success roles requiring 0-3 years of any combination of general work experience and customer-facing experience. Salary is Base unless otherwise noted.
Associate Customer Success Manager
Relx | Remote | US
$68,000 - $70,000
Bachelor’s Degree or equivalent experience
experience in the information industry, with familiarity in research, media monitoring, or due diligence
Merchant Success Manager
Rebuy | Remote | US or Canada
$65,000 - $85,000
Minimum of 2+ years of relevant work experience in ecommerce, account management, sales, or a related filed
experience with Shopify and familiarity with ecommerce applications and technology trends
Associate Customer Success Manager
Customer.io | Remote | Americas
$70,000
1+ years of experience in SaaS in a role requiring technical expertise, customer ineraction, and problem solving skills with proven success.
Timezone UTC -5:00 to UTC -8:00
Global Opportunities
Each Drop, I try to find remote roles at companies hiring outside of the US. I only share roles posted in English, so I can personally vet, and many roles do not have an included salary.
Work from Anywhere
🌟 Director of Enterprise Customer Success
Mews | Remote 🌍
🌟 Head of Account Management
Atticus | Remote 🌍
$160,000 - $180,000
Latin America
⚡️ Customer Success Manager
Deel | Remote | LATAM
Senior Merchant Implementation Manager
CellPoint Digital | Remote | Colombia
Customer Success Manager
Tekton | Remote | LATAM
Asia
🌟 Implementation Consultant
Cprime | Remote | India
🌟 Client Onboarding Specialist
Hunt St | Remote | Philippines
🌟 Customer Success Specialist
FrankieOne | Remote | Philippines, India
Implementation Specialist
Faria Education Group | Remote | Dubai
Customer Success Manager
Sprinto | Remote | India
Client Success Manager
Peak Support | Remote | Philippines
Customer Success Manager
Neptune | Remote | Singapore
Oceania
⚡️ Implementation Specialist
Deel | Remote | Australia
Africa
Sorry, no roles fit my criteria today. Please check back Thursday!
Job Search Poll
Last week, I asked how you use Linkedin in your job search.
How do you use Linkedin in your Job Search?
🟨⬜️⬜️⬜️⬜️⬜️ I post, I comment, and I actively network with folks in my industry (1)
🟩🟩🟩🟩🟩🟩 Primarily just to find jobs and DM hiring managers (5)
🟨🟨⬜️⬜️⬜️⬜️ I keep it updated but I rarely log on (2)
⬜️⬜️⬜️⬜️⬜️⬜️ I haven't updated it in awhile (0)
⬜️⬜️⬜️⬜️⬜️⬜️ I have no Linkedin (0)
8 Votes
I have a case study coming out this week where one of my clients credit posting on Linkedin as the reason she got her new job.
Less than 5% of users post on Linkedin
To me, this is a HUGE opportunity, and something that can absolutely help you stand out among other job candidates. Not to mention, it could be the difference between applying to jobs, and getting recruited.
What should you post about?
You want to post about in a way that shows off your skillset and establishes your authority. This means that you should limit any posts about job seeking or looking for a new role, and focus instead on ways to demonstrate yourself that you weren’t able to on the resume.
You can get into specific stories, like you would in an interview. You can highlight projects you’ve worked on, achievements you reached, impact you had.
You don’t have to become a Linkedin Influencer. That style of posting – you know exactly what I’m talking about – is the exact opposite of what we’re trying to achieve.
Instead, think of your Linkedin Posts like a portfolio. When you apply somewhere, and you add your resume and your Linkedin link, if they’re interested they’re going to take a look. So put together a few posts that give a recruiter a sense of you.
I’m really enjoying getting to know your job search, and I hope it’s helpful for you to hear where other folks are at. You’re always welcome to reply with suggestions for future questions.
Are you working during your job search?
Results are anonymous. I’ll share them next week.
If you have any ideas for questions, hit reply and I’ll include them in future Job Drops.