Howdy!

Today is the official one year anniversary of this newsletter. I sent my very first Job Drop one year ago today (it looks very different!). Since then, I have shared 82 Job Drops, each one with 40-60 new jobs.

I knew it would be helpful, that it was something the world sorely needed, but I never imagined just how wonderful it could be. And, at the risk of sounding cliche, I really am just getting started.

I hope that these Job Drops are helpful, I hope you feel supported because I am rooting for each and every one of you!

Thanks for a great year,

Nicole

PS - last week I was on a podcast talking about my career and the state of the Customer Success job market. I’d love for you to give it a listen!

Today’s Job Drop includes 66 jobs in Customer Success. All jobs are remote, most jobs have posted salaries, and 37 jobs were posted in the last 24 hours.

+Today’s Job Search Poll: Are you working during your Job Search?

Job Symbols Key:

  • 🌟 - posted today - 16 new roles

  • ⚡️ - posted in the last 24 hours - 21 new roles

  • 🌍 - work from anywhere - 2 new roles

  • 🩺 - HealthTech - 4 new roles

  • 👩‍🎓 - EdTech - 3 new roles

  • 🏦 - FinTech - 3 new roles

  • 🔒 - Cybersecurity - 1 new role

  • 🤖 - AI - 1 new role

Today’s Partner

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Visiting our partners is the best way to support Customer Success Jobs at no cost to you.

Experienced Customer Success Managers

2-5 years experience as a CSM. The allowable salary range is $70,000 - $150,000, and the target median salary is $85,000 - $120,000. Salary is Base unless otherwise noted.

🌟 Posted Today

Customer Success Manager
TraceAir | Remote | US
$85,000 - $100,000

Customer Success Manager
Ceros | Remote | US
$125,000 - $150,000 OTE

⚡️ Posted in the last 24 hours

Customer Success Manager
Seismic | Remote | US
$70,400 - $121,400

Customer Success Manager
👩‍🎓 Niche | Remote | US
$110,000 OTE

Senior Customer Success Manager
G-P | Remote | US
$78,400 - $98,000

Customer Success Manager, Commercial
Drata | Remote | US
$97,200 - $150,0200 OTE

Customer Success Manager
Outreach | Remote | US
$81,000 - $117,000

⏱️ Posted in the last 5 days

Customer Success Manager
Quartzy | Remote | US
$70,000 - $84,000

Account Manager
👩‍🎓 Hazel Health | Remote | US
$110,000 - $130,000

Senior & Enterprise Customer Success Managers

5+ years experience as a CSM, and/or specific Enterprise experience. The allowable salary range is $100,000 - $300,000, and the target median salary is $130,000 - $180,000. Salary is Base unless otherwise noted.

⚡️ Posted in the last 24 hours

Principal Customer Success Manager
QAD | Remote | US
$140,000 - $168,000

Strategic Customer Success Manager
🏦 Synctera | Remote | US or Canada
$130,000 - $160,000

Customer Experience Manager
Wiz | Remote | US - PT or MT
$105,600 - $117,600

Senior Enterprise Customer Success Manager
Drata | Remote | US
$150,200 - $234,700 OTE

Senior Customer Success Manager
Zendesk | Remote | US
$146,000 - $218,000

⏱️ Posted in the last 5 days

Client Success Manager
Vida | Remote | US
$130,000 - $140,000

Senior Customer Success Manager
Mimecast | Remote | US
$104,000 - $156,000

Onboarding & Implementation

Roles requiring specific prior experience in Onboarding, Implementation or as CSM, experience range from 2-5+ years. Salary is Base unless otherwise noted.

⚡️ Posted in the last 24 hours

Implementation Manager
🏦 Built | Remote | US
$110,000 - $125,000

⏱️ Posted in the last 5 days

Senior Implementation Consultant
Adobe | Remote | US
$133,400 - $240,000

Product Implementation Manager
LeanTaaS | Remote | US
$90,000 - $125,000

Implementation Consultant
🔒 BlackDuck | Remote | US
$94,000 - $119,900

Leadership

Roles requiring Customer Success Leadership Experience. Salary is Base unless otherwise noted.

🌟 Posted Today

Head of Account Management
Atticus | Remote 🌍
$160,000 - $180,000

⚡️ Posted in the last 24 hours

Manager, Technical Account Management
Wiz | Remote | US
$172,000 - $191,200

⏱️ Posted in the last 5 days

Director of Professional Services
Drata | Remote | US
$197,000 - $305,000 OTE

Director, Customer Success
Transfr | Remote | US - West
$120,000 - $130,000

Director of Client Success
Datavant | Remote | US
$154,000 - $192,000

Director, Customer Success
Unanet | Remote | US
$140,100 - $164,800

🇨🇦 Canada

Customer Success, Onboarding, and Implementation roles across all seniority levels, hiring in Canada. Salary posted when available, currency in USD unless otherwise noted.

🌟 Posted Today

Senior Manager of Customer Success
CoLab | Remote | US and Canada

⚡️ Posted in the last 24 hours

Strategic Customer Success Manager
🏦 Synctera | Remote | US or Canada
$115,000 - $145,000 CAD

Customer Success Manager
Deel | Remote | Canada

⏱️ Posted in the last 5 days

Customer Success Manager, Mid-Market
Greenhouse | Remote | Ontario or British Columbia
$80,200 - $106,933 CAD

💶 Europe

Customer Success, Onboarding, and Implementation roles across all seniority levels, hiring in Europe. Salary posted when available.

🌟 Posted Today

Customer Success Manager
aPriori | Remote | UK

Customer Success Manager
OpenProject | Remote | Germany

⚡️ Posted in the last 24 hours

Customer Success Manager
Surecomp | Remote | Europe

Principal Customer Success Manager
Atlassian | Remote | UK

⏱️ Posted in the last 5 days

Implementation Specialist
👩‍🎓 Faria Education Group | Remote | Poland

Onboarding Manager
🩺 Redcare Pharmacy | Remote | Belgium, Netherlands, Germany

Customer Success Manager (Spanish)
Feedzai | Remote | Portugal

Enterprise Client Success Manager
Support Revolution | Remote | UK

Director of Customer Success
Tucuvi | Remote | Spain

Customer Success Manager
Atmio | Remote | Germany

Commercial & Account Manager Roles

Roles requiring specific prior experience in Sales, Renewals, Closing or other Commercial Relationship Management roles, experience range from 2-5+. Salary is Base unless otherwise noted.

🌟 Posted Today

Key Account Manager
BASF | Remote | US
$113,000 - $135,000

Senior Account Manager
Spreetail | Remote | US
$91,000 - $135,000

Commercial Account Manager
Colossal Contracting | Remote | US
$100,000 - $150,000

Account Manager
H.B. Fuller | Remote | US - Southeast
$95,000 - $124,000

⚡️ Posted in the last 24 hours

Account Manager, Corporate
🤖 AlphaSense | Remote | US
$100,000 - $110,000

⏱️ Posted in the last 5 days

Senior Partner Manager
G-P | Remote | US
$144,000 - $180,000

Enterprise Account Manager
Firstup | Remote | US
$80,000 - $140,000

Senior Enterprise Relationship Manager
🩺 Rectangle Health | Remote | US
$85,000 - $95,000

Senior Account Manager
Bloomreach | Remote | US
$140,000 - $180,000

Account Manager
🩺 HealthJoy | Remote | US
$80,000 - $90,000

Support

Roles requiring prior experience in Support and/or Support Management, experience range from 2-5+. Salary is Base unless otherwise noted.

🌟 Posted Today

Senior Customer Success Coordinator
🩺 Soda Health | Remote | US
$96,000 - $108,000

Low Experience Opportunities (Break Into Tech)

Customer Success roles requiring 0-3 years of any combination of general work experience and customer-facing experience. Salary is Base unless otherwise noted.

Associate Customer Success Manager
Relx | Remote | US
$68,000 - $70,000

  • Bachelor’s Degree or equivalent experience

  • experience in the information industry, with familiarity in research, media monitoring, or due diligence

Merchant Success Manager
Rebuy | Remote | US or Canada
$65,000 - $85,000

  • Minimum of 2+ years of relevant work experience in ecommerce, account management, sales, or a related filed

  • experience with Shopify and familiarity with ecommerce applications and technology trends

Associate Customer Success Manager
Customer.io | Remote | Americas
$70,000

  • 1+ years of experience in SaaS in a role requiring technical expertise, customer ineraction, and problem solving skills with proven success.

  • Timezone UTC -5:00 to UTC -8:00

Global Opportunities

Each Drop, I try to find remote roles at companies hiring outside of the US. I only share roles posted in English, so I can personally vet, and many roles do not have an included salary.

Work from Anywhere

🌟 Head of Account Management
Atticus | Remote 🌍
$160,000 - $180,000

Latin America

⚡️ Customer Success Manager
Deel | Remote | LATAM

Senior Merchant Implementation Manager
CellPoint Digital | Remote | Colombia

Customer Success Manager
Tekton | Remote | LATAM

Asia

🌟 Implementation Consultant
Cprime | Remote | India

🌟 Client Onboarding Specialist
Hunt St | Remote | Philippines

🌟 Customer Success Specialist
FrankieOne | Remote | Philippines, India

Implementation Specialist
Faria Education Group | Remote | Dubai

Customer Success Manager
Sprinto | Remote | India

Client Success Manager
Peak Support | Remote | Philippines

Customer Success Manager
Neptune | Remote | Singapore

Oceania

⚡️ Implementation Specialist
Deel | Remote | Australia

Africa

Sorry, no roles fit my criteria today. Please check back Thursday!

Job Search Poll

Last week, I asked how you use Linkedin in your job search.

How do you use Linkedin in your Job Search?

🟨⬜️⬜️⬜️⬜️⬜️ I post, I comment, and I actively network with folks in my industry (1)
🟩🟩🟩🟩🟩🟩 Primarily just to find jobs and DM hiring managers (5)
🟨🟨⬜️⬜️⬜️⬜️ I keep it updated but I rarely log on (2)
⬜️⬜️⬜️⬜️⬜️⬜️ I haven't updated it in awhile (0)
⬜️⬜️⬜️⬜️⬜️⬜️ I have no Linkedin (0)
8 Votes

I have a case study coming out this week where one of my clients credit posting on Linkedin as the reason she got her new job.

Less than 5% of users post on Linkedin

To me, this is a HUGE opportunity, and something that can absolutely help you stand out among other job candidates. Not to mention, it could be the difference between applying to jobs, and getting recruited.

What should you post about?

You want to post about in a way that shows off your skillset and establishes your authority. This means that you should limit any posts about job seeking or looking for a new role, and focus instead on ways to demonstrate yourself that you weren’t able to on the resume.

You can get into specific stories, like you would in an interview. You can highlight projects you’ve worked on, achievements you reached, impact you had.

You don’t have to become a Linkedin Influencer. That style of posting – you know exactly what I’m talking about – is the exact opposite of what we’re trying to achieve.

Instead, think of your Linkedin Posts like a portfolio. When you apply somewhere, and you add your resume and your Linkedin link, if they’re interested they’re going to take a look. So put together a few posts that give a recruiter a sense of you.

I’m really enjoying getting to know your job search, and I hope it’s helpful for you to hear where other folks are at. You’re always welcome to reply with suggestions for future questions.

Results are anonymous. I’ll share them next week.

If you have any ideas for questions, hit reply and I’ll include them in future Job Drops.