Job Drop - Tuesday, December 10, 2024

45 new jobs today across the globe!

Author

Nicole St. Germain
December 10, 2024

Howdy! Here’s today’s roundup of 45 new Customer Success Jobs — the biggest Job Drop yet! Most jobs are remote, with posted salaries, and 25 are new, posted within the last 24 hours.

  • 32 new CSM roles

  • 5 new Break Into Tech roles requiring low or non-tech experience

  • 4 new Support roles

  • 4 new Onboarding roles

  • 18 new Global roles across Latin America, Asia, and Europe

Job Symbols Key:

  • 🌟 - posted today - 9 new roles

  • ⚡️ - posted in the last 24 hours - 16 new roles

  • 👩‍🎓 - EdTech - 3 new roles

  • 🩺 - HealthTech - 4 new roles

  • 🏦 - FinTech - 2 new roles

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Experienced Customer Success Managers

Senior, Enterprise and Principal Customer Success Managers

Onboarding and Implementation

How to answer the most important question in any Customer Success interview

You'll be asked some version of the same question in every Customer Success interview:

Tell me about yourself.

It's simple, open-ended, and very hard to answer well on the spot. So I created a simple framework to answer this question well, every time.

I call it the "Your Story Framework." It has 3 parts:

  • Hook

  • 2 Roles, 2 Wins

  • Connect the Dots

Each part is 1-2 sentences max, and each part is designed to help you connect your experience to the job and stand out in the mind of the interviewer.

Support

Low Experience Opportunities (Break Into Tech)

🌟🏦 Customer Success Manager | Linqto | Remote | US | $60,000 - $90,000

  • 2 years experience in Business Development, Customer Success, or similar customer-facing roles

  • Finance/investment experience preferred

  • Pacific Time zone working hours preferred

⚡️ Customer Success Specialist | Truterra | Remote | US | $59,840 - $89,760

  • 1+ years of sales or any customer-facing experience

  • agricultural background — agricultural practices, sustainability issues, data analytics, retail

⚡️🩺 Customer Success Manager | RepeatMD | Remote | $60,000 - $80,000

  • 1-3 years experience in Customer Success, Account Management, or related Client-facing role

  • SaaS or Tech preferred

Client Success Coordinator | TechnologyAdvice | Remote | US | $50,000 - $55,000

  • no specific work experience required — experience with digital client communication and project management desired

🏦 Customer Success Representative | Lendesk | Remote | Canada | $48,500 - $78,500 CAD

  • Mortgage industry experience required

  • Support or Success experience not required but is considered an asset

  • experience conducting sales calls, webinars, product demos etc

  • Bachelor’s degree preferred

Global Roles

Latin America

Asia

Oceania

Europe

Africa

Unfortunately no remote Customer Success jobs in Africa this week — check back next week!

Here’s the schedule for the rest of the year:

And in the new year, here’s what you can expect:

  • weekly Job Drops

  • A report on the state of the Job Market, and some predictions for the future

  • more company lists like this one for HealthTech, FinTech and more

  • a helpful guide on how to prepare for the most common interview questions

  • and so much more!

If you enjoyed this post and have enjoyed posts previously, please consider referring someone you know. If you use the link at the bottom of this email, your referrals will be tracked and I’m working on some rewards for you 🙂