Job Drop - Tuesday, January 14, 2025

43 new Customer Success Jobs

Author

Nicole St. Germain
January 14, 2025

Howdy! Here’s today’s roundup of 43 new Customer Success Jobs. Most jobs are remote, with posted salaries, and 23 are new, posted within the last 24 hours.

  • 22 new CSM roles 

  • 2 new Break Into Tech roles requiring low or non-tech experience

  • 13 new Support roles

  • 19 new Global roles across Latin America, Asia, and Europe (and 2 work from anywhere!)

+ more in Onboarding and Leadership.

Job Symbols Key:

  • 🌟 - posted today - 6 new roles

  • ⚡️ - posted in the last 24 hours - 17 new roles

  • 🌍 - work from anywhere - 2 new roles

  • 🩺 - HealthTech - 4 new roles

  • 👩‍🎓 - EdTech - 3 new roles

Experienced Customer Success Managers

Senior, Enterprise and Principal Customer Success Managers

Onboarding and Implementation

The psychology of getting a job right now

People who are getting jobs in tech right now:

  1. Know exactly what they want;

  2. Are willing to play the game.

If neither describe you -- this isn't a read. Both are completely valid responses to a shitty employer-controlled job market.

But they have to be temporary -- otherwise what you want is incompatible with your behavior.

What do you want?

Wanting a remote job, a "lazy" job or an "emails" job isn't actually knowing what you want -- it's knowing what you DON'T want.

You don't want to commute. You don't want to suffer office politics. You don't want to work yourself to death for nothing. You don't want to let work take over your life.

It's important to know this, but it is not actually knowing what you want.

Knowing what you want is finding the intersection of what you want to do and what you can do.

What have you already done? What skills do you have? What would someone actually hire you to do?

Be honest with yourself, because otherwise you're just setting yourself up for constant rejection.

This doesn't mean you have to be stuck in the same kinds of positions forever. A lot of what I try to do is educate about transitional roles -- how you can use your experience in something you don't like to get hired to do something you do.

But the key here is "get hired." You have to convince a complete stranger that you can do it.

Which brings us to playing the game.

Playing the Game

Like any game, once you know the rules you can play. But I find that right now, the biggest problem isn't not knowing the rules.

It's refusing to play.

Why do you have to answer questions like "tell me why you want to work here" and rewrite all the information from your resume into applications, and post think pieces on Linkedin?

Because that's the cost to entry. It shouldn't be this way, it wasn't always this way, but it is this way right now.

Refusing to comply with an annoying application only hurts you.

If you want a tech job, just do it. You don't have to mean it -- most people don't.

It's ok to be frustrated with the job market, with companies, with hiring. Just don't let it define your job hunt.

Roll your eyes at the stupid application question and answer it anyway.

Support

Low Experience Opportunities (Break Into Tech)

🌟 Customer Success Specialist | Remote | Europe or North America | $45,000 - $55,000 USD

  • 12p - 9p Central European Time working hours (6a - 3p Eastern Time)

  • remote work experience preferred

  • no other experience required

  • European-based company culture

Customer Success Manager | Remote | US | $70,200

  • 2 years of experience in a customer-facing role

  • understanding of databases and syndicated data

  • knowledge of the CPG industry preferred

Leadership

Global Roles

Work from Anywhere

Latin America

Asia

Europe

Africa

Coming Up:

The next Job Drop will be this Thursday, January 16.

In the new year, here’s what you can expect:

  • 2 Job Drops a week (every Tuesday and Thursday)

  • new articles every month

  • resources that help you find great companies and great jobs

Questions, feedback, requests? Just hit reply!

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